Reviews
IPAC Mazda completed requested services within an
IPAC Mazda completed requested services within an appropriate time and with friendly communication with me. I highly recommend this dealership to anyone interested in purchasing a Mazda. CJ
IPAC Mazda completed requested services within an
IPAC Mazda completed requested services within an appropriate time and with friendly communication with me. I highly recommend this dealership to anyone interested in purchasing a Mazda. CJ
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had numerous of different brands of cars and Mazda is
I had numerous of different brands of cars and Mazda is the new brand I'm standing by
I had numerous of different brands of cars and Mazda is
I had numerous of different brands of cars and Mazda is the new brand I'm standing by
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cat, thanks for the kind words for the Ingram Park Mazda team. We are grateful to have you as part of the IPAC family!
Mazda dealership has been in my life for the last 15-20
Mazda dealership has been in my life for the last 15-20 yrs and has never had any issues. Service has always been excellent from the time of purchasing the new vehicles to when vehicle brought in for maintenance service.
Mazda dealership has been in my life for the last 15-20
Mazda dealership has been in my life for the last 15-20 yrs and has never had any issues. Service has always been excellent from the time of purchasing the new vehicles to when vehicle brought in for maintenance service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer feedback is very important to us, so thank you for sharing this stellar review of our Sales and Service Teams! We are lucky to have you in the IPAC family!
It was good he did everything that I asked him to do
It was good he did everything that I asked him to do Stephen I like that he was honest with me and how much it was going to be how long it was going to take to get a good job
It was good he did everything that I asked him to do
It was good he did everything that I asked him to do Stephen I like that he was honest with me and how much it was going to be how long it was going to take to get a good job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, thank you for being part of the IPAC family! We appreciate your business and kind words about Stephen.
Julian was very attentive to our need to buy a new car.
Julian was very attentive to our need to buy a new car. I was very happy with my old car. I give Mazda a 10 for performance. WE were just coming to ask questions but it turned out for the best.
Julian was very attentive to our need to buy a new car.
Julian was very attentive to our need to buy a new car. I was very happy with my old car. I give Mazda a 10 for performance. WE were just coming to ask questions but it turned out for the best.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anita, it's fantastic to hear that Julian was able to assist you so well at Ingram Park Mazda! We're glad your visit turned out for the best and appreciate your high praise for our vehicles. Enjoy the new ride and welcome to the IPAC family!
Average, at best!
Average, at best! Employees seem to have no motivation. You walk in and usually there's no one to help you. In spite of being a repete customer, it's like starting from scratch.
Average, at best!
Average, at best! Employees seem to have no motivation. You walk in and usually there's no one to help you. In spite of being a repete customer, it's like starting from scratch.
- Customer service —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, I apologize for the lack of motivation you experienced from our team. We value your repeat business and strive to provide consistent service every time. If there's anything specific you'd like to discuss or if we can assist further, please feel free to reach out. Thank you, Clary Lunday - Service Manager - (210) 406-0144
They lied to my 83 year old father, promised things they
They lied to my 83 year old father, promised things they could not deliver. Added charges after I left, and had the audacity to allow some of their thug sales people to flip me off as I was leaving.
They lied to my 83 year old father, promised things they
They lied to my 83 year old father, promised things they could not deliver. Added charges after I left, and had the audacity to allow some of their thug sales people to flip me off as I was leaving.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
I'm truly sorry to hear about your experience. We strive for honesty and professionalism, so it's concerning to learn that this was not reflected during your visit. Please reach out if you'd like to discuss this further or have any questions; we're here to help make things right. Thank you, Clary Lunday - Service Manager - (210) 406-0144
Jose as sales rep is amazing, he helped me alot.
Jose as sales rep is amazing, he helped me alot. Dealership is great, only negative point is $4000+ charge for warranties which doesn’t make any sense and kind of rip off. Its not upto to sales guys or managers to remove those, thats on management. Otherwise once numbers are decided process is pretty smooth and quick. Finance is pretty quick also.
Jose as sales rep is amazing, he helped me alot.
Jose as sales rep is amazing, he helped me alot. Dealership is great, only negative point is $4000+ charge for warranties which doesn’t make any sense and kind of rip off. Its not upto to sales guys or managers to remove those, thats on management. Otherwise once numbers are decided process is pretty smooth and quick. Finance is pretty quick also.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Ingram Park Mazda! We're glad to hear that Jose provided amazing assistance and made the process smooth. We appreciate your feedback regarding the warranty charges, and we'll certainly pass it along to management for review. If there's anything else we can do, please let us know! Welcome to the IPAC family!
The service at IPAC Mazda was exceptional.
The service at IPAC Mazda was exceptional. Their service manager was knowledgeable and professional in his dealings with me.
The service at IPAC Mazda was exceptional.
The service at IPAC Mazda was exceptional. Their service manager was knowledgeable and professional in his dealings with me.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carlos, we're delighted to hear that you had an exceptional experience with our team at Ingram Park Mazda. Thank you for the kind words about our service manager and being part of the IPAC family!
IPAC Mazda really knows how to make a customer feel
IPAC Mazda really knows how to make a customer feel welcomed and valued. What started as only a quick look turned into a vehicle purchase that left me satisfied. While nobody would say they love the car buying process, IPAC definitely is willing to work with you, so that both you and them feel like each other won something.
IPAC Mazda really knows how to make a customer feel
IPAC Mazda really knows how to make a customer feel welcomed and valued. What started as only a quick look turned into a vehicle purchase that left me satisfied. While nobody would say they love the car buying process, IPAC definitely is willing to work with you, so that both you and them feel like each other won something.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience at Ingram Park Mazda turned into a satisfying vehicle purchase! Our team is committed to making every customer feel welcomed and valued, so it's great to know we hit the mark. Welcome to the IPAC family, and enjoy your new car!