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Hughes Honda

(1,639 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm 7:30am–3:00pm
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award 2015 state dealer award
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hughes Honda from DealerRater.

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You guys are breaking way too many laws everyday.

You guys are breaking way too many laws everyday. If I give You my social security number the car will already be paid for, so why triple all the payments on all cars, suvs, trucks. The main Suv I want is a candy blue Rav 4 2024 SUV. Consumer law codes: 1. Code 15 U.S.C. 1679 82 - Credit Repair Organizations Act 2. Code 15 U.S.C. 1605 - The finance charge for consumer credit transactions 3. Code 15 U.S.C. 1635 - Truth In Lending Act 4. Code 15 U.S.C. 1666b - Law that governs with a credit card payment and more laws on top of laws. I deserve a free Suv. It's illegal to take money from customers on the car lot add false charges to their credit report under their social security number, that's why it's hard for every car dealership to sell a lot of cars because when you guys take money from customers, you guys put the money directly in your pockets or bank accounts just for making a sell or sells. You guys break more laws than you change outfits and shoes everyday. That's sad. I need a brand new working suv to get me from point A to Z everyday. I can go all day with these laws. Make a deal with me and give me a free Suv so I can consider it as a gift. Have a blessed day...

You guys are breaking way too many laws everyday.

You guys are breaking way too many laws everyday. If I give You my social security number the car will already be paid for, so why triple all the payments on all cars, suvs, trucks. The main Suv I want is a candy blue Rav 4 2024 SUV. Consumer law codes: 1. Code 15 U.S.C. 1679 82 - Credit Repair Organizations Act 2. Code 15 U.S.C. 1605 - The finance charge for consumer credit transactions 3. Code 15 U.S.C. 1635 - Truth In Lending Act 4. Code 15 U.S.C. 1666b - Law that governs with a credit card payment and more laws on top of laws. I deserve a free Suv. It's illegal to take money from customers on the car lot add false charges to their credit report under their social security number, that's why it's hard for every car dealership to sell a lot of cars because when you guys take money from customers, you guys put the money directly in your pockets or bank accounts just for making a sell or sells. You guys break more laws than you change outfits and shoes everyday. That's sad. I need a brand new working suv to get me from point A to Z everyday. I can go all day with these laws. Make a deal with me and give me a free Suv so I can consider it as a gift. Have a blessed day...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We take your concerns seriously and want to ensure transparency in all our transactions. It's important for us to address any misunderstandings or issues you may have experienced, so please reach out directly if you'd like to discuss this further. We're here to help clarify any questions regarding financing or charges. Thank you, Chuck Tyler - GM - 478.923.3500

Consumer response

Hi Chuck, Thank you for your response to my review. I want to take this opportunity to express my serious concerns regarding the business practices I've experienced, especially related to transparency, financing, and the use of consumers' personal information — including Social Security numbers. There are several consumer protection laws that appear to be overlooked or violated during many transactions across car dealerships, including but not limited to: 1. 15 U.S.C. § 1679 – Credit Repair Organizations Act 2. 15 U.S.C. § 1605 – Definition and calculation of finance charges 3. 15 U.S.C. § 1635 – Truth in Lending Act (TILA) and rescission rights 4. 15 U.S.C. § 1666b – Regulation of timely credit card payments and billing It's deeply troubling when dealerships misrepresent financing terms, inflate charges, or misuse consumers' credit reports — which seems to happen all too often. These are not just questionable practices — they are violations of federal consumer law. When a consumer provides their Social Security number, it should not be used to create fraudulent debts or add false charges, especially when no goods or services were fully and legally provided in return. I am currently seeking reliable and lawful transportation and have my eyes on a 2024 Candy Blue Toyota RAV4 SUV. I believe the situation at hand justifies a major gesture of goodwill — especially considering the serious concerns about how consumer rights are being handled. I’m asking you to strongly consider offering the SUV as a resolution and gift. If not, I’m prepared to escalate this through the proper legal and consumer protection channels, including the FTC, CFPB, and state attorney general's office. Let’s make this right. Please respond directly if you're willing to have a serious conversation and resolve this respectfully. Best regards, Rosa Mallett

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Great service at Hughes Honda!

Great service at Hughes Honda! The service department is easy to work with and very knowledgeable. The waiting area is very clean and comfortable!

Great service at Hughes Honda!

Great service at Hughes Honda! The service department is easy to work with and very knowledgeable. The waiting area is very clean and comfortable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a great experience with our service department at Hughes Honda! It's wonderful that you found the team knowledgeable and enjoyed our clean, comfortable waiting area. Thanks for sharing your feedback!

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45 min in and out and didn’t try to upsell me on anything

45 min in and out and didn’t try to upsell me on anything that would add extra costs that were unnecessary. Rashawn did a good job as well!

45 min in and out and didn’t try to upsell me on anything

45 min in and out and didn’t try to upsell me on anything that would add extra costs that were unnecessary. Rashawn did a good job as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Roger, we're glad to hear Rashawn and the Hughes Honda team provided a quick and straightforward experience for you. Thanks for sharing your feedback!

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Great service as always.

Great service as always. I am a longtime customer and I am always pleased. Employees are prompt, professional and pleasant.

Great service as always.

Great service as always. I am a longtime customer and I am always pleased. Employees are prompt, professional and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Beckner! Thank you for being a loyal customer and sharing your positive experience with Hughes Honda! We're delighted to hear that our team consistently provides prompt and professional service. See you next time!

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My experience buying my 2025 Honda Accord yesterday was

My experience buying my 2025 Honda Accord yesterday was delightful. The sales associate was very knowledgeable and helpful. He showed me all the features of the car I was interested in and made me comfortable driving it. This is the second car I have bought from Hughes Honda and would buy from them in the future if I need another car.

My experience buying my 2025 Honda Accord yesterday was

My experience buying my 2025 Honda Accord yesterday was delightful. The sales associate was very knowledgeable and helpful. He showed me all the features of the car I was interested in and made me comfortable driving it. This is the second car I have bought from Hughes Honda and would buy from them in the future if I need another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience with Hughes Honda was so positive! Thank you for choosing us again, and we hope you're enjoying all the features of your new 2025 Honda Accord. Safe driving ahead!

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Very professional, and family friendly they make you feel

Very professional, and family friendly they make you feel wanted and important, this will be my 5 purchase

Very professional, and family friendly they make you feel

Very professional, and family friendly they make you feel wanted and important, this will be my 5 purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our Hughes Honda team always makes you feel valued and welcomed! Thank you for choosing us once again - we look forward to continuing to serve you in the future!

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Bought my car 2019.

Bought my car 2019. Service was great that day and has remained great.. The service advisor, Clair Jones, is perfect at showing what good customer service is supposed to be. Can compare service because our other vehicle has been in for repair since Dec 23 at another dealership. I thank all of Hughes Honda at this location for excellent service.

Bought my car 2019.

Bought my car 2019. Service was great that day and has remained great.. The service advisor, Clair Jones, is perfect at showing what good customer service is supposed to be. Can compare service because our other vehicle has been in for repair since Dec 23 at another dealership. I thank all of Hughes Honda at this location for excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Hughes Honda! We're delighted to hear that Clair Jones and our team have consistently provided excellent service since 2019. We appreciate your kind words and look forward to continuing to serve you in the future!

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I completed another successful service appointment this

I completed another successful service appointment this morning at Hughes Honda, and I am very pleased. My tire pressure alarm was activated with our recent cold weather, so I requested a check of all tires and reset of the pressure monitoring system. I also had another minor matter I requested to be checked. Nyoka B., my service advisor, was very prompt, kind, kept me updated, and communicated very effectively with the service technicians for my Pilot. Not only did they check all of the systems, but they found an item in need of replacement. I highly recommend Hughes Honda!!!

I completed another successful service appointment this

I completed another successful service appointment this morning at Hughes Honda, and I am very pleased. My tire pressure alarm was activated with our recent cold weather, so I requested a check of all tires and reset of the pressure monitoring system. I also had another minor matter I requested to be checked. Nyoka B., my service advisor, was very prompt, kind, kept me updated, and communicated very effectively with the service technicians for my Pilot. Not only did they check all of the systems, but they found an item in need of replacement. I highly recommend Hughes Honda!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Karen, we're delighted to hear that Nyoka and the Hughes Honda team provided you with such a thorough service experience. Thank you for recommending us, and we look forward to assisting with your future needs! Safe travels!

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The staff at Hughes Honda are friendly and professional.

The staff at Hughes Honda are friendly and professional. Kris explained reviewed the information with me and made sure I understood any maintenance items I would need to have done. The oil change and tire rotation was done very quickly and I set up my appointment to get my next maintenance for the CRV

The staff at Hughes Honda are friendly and professional.

The staff at Hughes Honda are friendly and professional. Kris explained reviewed the information with me and made sure I understood any maintenance items I would need to have done. The oil change and tire rotation was done very quickly and I set up my appointment to get my next maintenance for the CRV

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Kris and the Hughes Honda team provided you with such a positive experience. It's great to know your service was efficient and informative. We look forward to seeing you next time!

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Had a wonderful buying experience here.

Had a wonderful buying experience here. Told the salesman what I was looking for and he took me right to it.

Had a wonderful buying experience here.

Had a wonderful buying experience here. Told the salesman what I was looking for and he took me right to it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a wonderful buying experience at Hughes Honda! It's great that our team could help you find exactly what you were looking for. Enjoy your new vehicle!

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