Cactus Auto

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
51 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 8, 2020

    Bought a used 2003 Saturn. The paperwork had wrong color, and the car was running good with exception of beeping sound that kept going on and off every... other minute. We told Julian and he said it would be taken care of by friday. We came back up friday because nobody would give info over phone. We got their told us it couldn't be fixed computer problem. Wouldn't let us see the car it was nowhere on lot. Service told us they fixed it and sold it to someone else, after we had signed papers and gave cash. Shady as can be the sales person sold to a regular shopper of his for more money. I wonder if the owners of Cactus Auto know how much illegal contracts are being done. This is the most dishonest place in town. Several other things happened that were so illegal, I wouldn't be surprised if someone didn't check it out. If you want to get lied too or treated bad, this is place to go. Don't leave without checking vehicle and don't give them money till your sure not being taken advantage of, especially when the person you have with you is a certified mechanic who just looking at car told you what's wrong. So make sure you don't let this happen to those that are close. I initially purchased the car but it got up and walked away.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    April 29, 2020

    Julian Campbell assisted me immediately. I told him what I was looking for and he graciously pointed me in the direction of the vehicle, while he went... to retrieve the keys. I was smitten at first sight and took the vehicle home the same day and completed the sale 2 days later. It was all painless and they met all my needs. Very happy with my car buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • October 21, 2018

    This is the first time I've considered buying a vehicle located out of state, and I was pretty apprehensive about it, but once I saw the car I'd been hoping... to buy, and Cactus salesman Bob Navarro was so helpful, I decided to make the purchase. As my time was really short, I had to drive down to Tucson from Ogden, Utah in one day, make the purchase, and drive back the next. Both Bob and John Ranic were fantastic. Not only was the car everything they said it was, but when I arrived, all the documents were ready and after taking the car for a test-drive, John and I sat down to sign paperwork (by the way, he had been in contact with two Utah credit unions and kept in contact with one for days, finally persuading them to drop the interest rate they offered). Both guys (and every supportive person there who switched the tires on the car I was buying for the one I traded in) were more amazing than any other salespeople I've worked with (and I've purchased many cars from major Toyota dealerships over the past 20 years). I can't say enough good things about these people! Buy your car from them! You're experience will be just as pleasant!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 15, 2020

    The process was smooth only thing was the tank was left on E. Customer service was excellent Bob worked with me to make sure I got into a vehicle

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 22, 2019

    I had a great experience with cactus auto. I am coming from out of state and was able to get all the info I needed and even arranged purchasing agreements... over the phone. Overall great dealership, I will be more than happy to shop here again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2019

    Had a great experience. Julian Campbell, was my salesmen. He spent all day with me test driving cars and helping me find a good fit and one that I could... finance with my poor credit. Bruce the finance manager was also very helpful. So far the car is great and is running well. I will update my review in a month with any updates on my vehicle. I would recommend this company to others.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2019

    Mark was great. No pressure, treatment was professional and friendly. No problems with finance. Mark knew which financial office to make this deal happen.... Thank you for your help.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 20, 2019

    Salesman should probably avoid hitting on my wife while I am standing there. Not only were all their cars trash but that punk should learn some class and... respect!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    April 23, 2019

    First of all, I had no idea I would find the perfect car, that was suitable for me, that day I stopped at Cactus Auto, on Prince Rd! The customer service... was excellent! They took their time and were willing to work with me! Thanks Xander, Chris, and Charlie!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 16, 2019

    Everyone at cactus was awesome! I wouldn’t go anywhere else! They were easy to work with and found a car in my budget! I am very happy with my purchase!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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