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Butler Lexus

(1,383 reviews)
Visit Butler Lexus
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-0481 (877) 438-0481
Used (888) 598-6570 (888) 598-6570
Service (478) 257-3846 (478) 257-3846

Inventory

See all 83 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2008.
Thanks for visiting us on cars.com! It's a convenient place to get all the information you're looking for about us and our extensive selection of vehicles.

Please click your way through the site for everything you'll need to find a pre-owned vehicle or to have us find one for you!

Our friendly experienced staff will be happy to help you in your auto search. Send us an email for a quick quote on a car to make a service appointment or to order parts.

Good luck on your search to find your next vehicle. Thanks for stopping by Butler Lexus and let us know how we can be of service anytime via email or phone.
Middle Georgia's Luxury Leader 15 time Elite of Lexus Award Recipient and Top 100 Dealer (Reputation.com)

Service center

Phone number (478) 257-3846

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Lexus from DealerRater.

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I never had any problems.

I never had any problems. The service is always great. Would highly recommend Butler Lexus.

I never had any problems.

I never had any problems. The service is always great. Would highly recommend Butler Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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BEWARE OF BUTLER LEXUS!

BEWARE OF BUTLER LEXUS! They didn't tell me that the "new" car I bought from them had an accident report in Carfax from damage they did on their lot. This cost me over $1000 when I went to sell the car.

BEWARE OF BUTLER LEXUS!

BEWARE OF BUTLER LEXUS! They didn't tell me that the "new" car I bought from them had an accident report in Carfax from damage they did on their lot. This cost me over $1000 when I went to sell the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Liz: My research suggests that you never purchased a vehicle at Butler Lexus in Macon. I found a Lexus (2021 NX300H last of Vin 1836) in your name which has never been to Butler Lexus dealership in Macon, GA (for either sales or service). I believe that you have given our particular dealership and unfair review. We do have a sister store in South Atlanta. We take great pride in serving our customers and your review came as a complete surprise. If you would like to discuss, please call dealership at 478-477-0700 and ask to speak with David Gibson (General Manager). Thank you.

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The staff is very helpful from setting appointment,

The staff is very helpful from setting appointment, greeting when I arrive, departing the dealership.

The staff is very helpful from setting appointment,

The staff is very helpful from setting appointment, greeting when I arrive, departing the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The atmosphere was pleasant and the service was

The atmosphere was pleasant and the service was excellent. Thank you Butler Lexus for doing what you do best! Keep doing what you’re doing!

The atmosphere was pleasant and the service was

The atmosphere was pleasant and the service was excellent. Thank you Butler Lexus for doing what you do best! Keep doing what you’re doing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank you for superb service on yesterday!

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I enjoyed my interaction with the staff.

I enjoyed my interaction with the staff. All were friendly and professional. I am very pleased with the vehicle I purchased

I enjoyed my interaction with the staff.

I enjoyed my interaction with the staff. All were friendly and professional. I am very pleased with the vehicle I purchased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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AS ALWAYS, EXCELLENT SALES AND SERVICE.

AS ALWAYS, EXCELLENT SALES AND SERVICE. WE ARE ON OUR SIXTH LEXUS FROM BUTLER LEXUS IN MACON.

AS ALWAYS, EXCELLENT SALES AND SERVICE.

AS ALWAYS, EXCELLENT SALES AND SERVICE. WE ARE ON OUR SIXTH LEXUS FROM BUTLER LEXUS IN MACON.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great Team!

Great Team! Due to Bill Kirk’s quick response I was able to get the SUV of my dream. The finance team was professional, personal, and organized. No time is wasted.

Great Team!

Great Team! Due to Bill Kirk’s quick response I was able to get the SUV of my dream. The finance team was professional, personal, and organized. No time is wasted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Awesome job!

Awesome job!customer service top notch!!done in a timely manner! On time with services!

Awesome job!

Awesome job!customer service top notch!!done in a timely manner! On time with services!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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We have purchased two vehicles from Butler Macon and one

We have purchased two vehicles from Butler Macon and one from Butler Union City. We are very satisfied with personnel and service at both locations.

We have purchased two vehicles from Butler Macon and one

We have purchased two vehicles from Butler Macon and one from Butler Union City. We are very satisfied with personnel and service at both locations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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For us Reagan is the face of Butler she has done a great

For us Reagan is the face of Butler she has done a great job keeps us coming back.

For us Reagan is the face of Butler she has done a great

For us Reagan is the face of Butler she has done a great job keeps us coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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