Reviews
Do not go to these guys I had a warranty on power
Do not go to these guys I had a warranty on power steering pump they suppose to have fixed it. Was tore up with in 5 months
Do not go to these guys I had a warranty on power
Do not go to these guys I had a warranty on power steering pump they suppose to have fixed it. Was tore up with in 5 months
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Run run fast these guys gonna rob you 100% guaranteed
Freddie was a great driver great service keep up the good
Freddie was a great driver great service keep up the good work and happy fathers day
Freddie was a great driver great service keep up the good
Freddie was a great driver great service keep up the good work and happy fathers day
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to highlight the great service provided by our team at Five Star Chrysler Jeep Dodge Ram Macon. We appreciate your feedback and kind wishes.
Went the distance to get me in the vehicle of my choice.
Went the distance to get me in the vehicle of my choice. Nice and friendly staff.
Went the distance to get me in the vehicle of my choice.
Went the distance to get me in the vehicle of my choice. Nice and friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Connecting customers like you with your ideal vehicle is always a joy, and we're glad to see that our team’s friendly service met your expectations at Five Star Chrysler Jeep Dodge Ram Macon.
Freddie Hill ⭐⭐⭐⭐⭐ great customer service .
Freddie Hill ⭐⭐⭐⭐⭐ great customer service . Went extra mile , great driver very knowledgeable. Five stars too him
Freddie Hill ⭐⭐⭐⭐⭐ great customer service .
Freddie Hill ⭐⭐⭐⭐⭐ great customer service . Went extra mile , great driver very knowledgeable. Five stars too him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you had a positive experience with our customer service and that our driver's expertise was beneficial to you at Five Star Chrysler Jeep Dodge Ram Macon. We appreciate your five-star rating.
Sales person lied and ran my credit for no reason.
Sales person lied and ran my credit for no reason. Told me he could work with me and ran my credit for 3 times and my score is 740+. Liars
Sales person lied and ran my credit for no reason.
Sales person lied and ran my credit for no reason. Told me he could work with me and ran my credit for 3 times and my score is 740+. Liars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, Please know that we take our customer feedback seriously here at Five Star Chrysler Jeep Dodge Ram Macon. At your convenience, please send me your preferred contact information so we can discuss in greater detail your experience with our Sales Team. Sincerely, Patrick Hoye phoye@fivestaronline.net
I was told if I ran my credit he would work with me on the payment we had discussed. He ran my credit 3 times and was still so far off on trade allowance and payment. I didn’t need the hit on my credit to tell me the same thing he already said and stated with payment!
Terrible Customer Service
I will never purchase another car from this dealership. They are only concerned about selling a car. They are not concerned about customers complaints or concerns about the vehicle after the purchase. The manager dosen't even respond. I regret purchasing a vehicle from there.
Terrible Customer Service
I will never purchase another car from this dealership. They are only concerned about selling a car. They are not concerned about customers complaints or concerns about the vehicle after the purchase. The manager dosen't even respond. I regret purchasing a vehicle from there.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, We always strive to provide our guests with great service here at Five Star Chrysler Jeep Dodge Ram Macon. I would like to learn more about your recent experience with our Service Team and the repairs made to your vehicle. If you would like to discuss this further, please reach out to me. Thank you, Patrick Hoye phoye@fivestaronline.net
EXCELLENT EMPLOYEE
FRED HAS EXCELLENT CUSTOMER SERVICE SKILLS, SO PATIENT AND POLITE. HE ASSISTED ME WITH GETTING TO THE CORRECT DEPT AND WAITED WITH ME TO MAKE SURE EVERYTHING WAS HANDLED IN A DECENT MATTER
EXCELLENT EMPLOYEE
FRED HAS EXCELLENT CUSTOMER SERVICE SKILLS, SO PATIENT AND POLITE. HE ASSISTED ME WITH GETTING TO THE CORRECT DEPT AND WAITED WITH ME TO MAKE SURE EVERYTHING WAS HANDLED IN A DECENT MATTER
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
TRINA, thank you so much for taking the time to leave us this great rating and review. We are so pleased to read that our team was so patient, polite, and assisted you in getting to the right department. It was a pleasure to work with you here at Five Star Chrysler Jeep Dodge Ram Macon, and we hope to see you here again in the future.
Feddie Hill was very friendly and knowledgeable, made
Feddie Hill was very friendly and knowledgeable, made this experience just that much easier. I am new to town due o work and looking for a new car. Thanks for making my day Feddie Hill.... Chanell Daniels 🙂
Feddie Hill was very friendly and knowledgeable, made
Feddie Hill was very friendly and knowledgeable, made this experience just that much easier. I am new to town due o work and looking for a new car. Thanks for making my day Feddie Hill.... Chanell Daniels 🙂
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chanell, thank you for your amazing review. We are so glad that our Sales Team provided you with friendly and knowledgeable assistance at Five Star Chrysler Jeep Dodge Ram Macon and we welcome you back anytime!
A great experience buying our Ram 1500 Bighorn.
A great experience buying our Ram 1500 Bighorn. From the salesperson, Jared Braddy to the sales manager, "Z", to Hayden in Finance, we found them all personable and warm beyond the sale. The best car buying experience to date that we have had thanks to these 3 outstanding gentlemen.
A great experience buying our Ram 1500 Bighorn.
A great experience buying our Ram 1500 Bighorn. From the salesperson, Jared Braddy to the sales manager, "Z", to Hayden in Finance, we found them all personable and warm beyond the sale. The best car buying experience to date that we have had thanks to these 3 outstanding gentlemen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your new Ram 1500 Bighorn! We are thrilled to know that our Sales Team provided you with a personable and positive experience. We here at Five Star Chrysler Jeep Dodge Ram Macon appreciate your kind review and hope to see you again in the future.
Great salesman
Darryl Burnley Jr. and Don Johnson are great salesman for Five Star Dodge. And sales manager was very nice. And Ali Adams was very helpful.
Great salesman
Darryl Burnley Jr. and Don Johnson are great salesman for Five Star Dodge. And sales manager was very nice. And Ali Adams was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the 5-star review, James. We are pleased that our Sales Team provided a nice and helpful experience. We greatly appreciate you choosing to visit us at Five Star Chrysler Jeep Dodge Ram Macon.