Unique Auto Import

4.2 out of 5 4.2
Rectangle 48
Sales

Unique Auto Import Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 8:00 PM

Saturday

10:00 AM - 8:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2020

There are a lot of dealerships that you can spend your money with, here are just some of the reasons to do business with Unique Auto Import!

...


-Family ran business since 2003
-A+ rating with the Better Business Bureau
-We have a very aggressive lending portfolio.
From Credit Union Partners to our exclusive
Guaranteed Unique Credit Approval!
-All of our vehicles are VA inspected.
-Newer vehicles with low miles
We encourage you to take the opportunity to work with a dealership that will make sure you are given a truly Unique Buying Experience.

"Guaranteed Unique Credit Approval!!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
118 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 22, 2020

    Excelente dealer. Me ayudaron a obtener mi primer carro un Honda Accord Sport. Buena atención y asesoría tanto vía telefónica como en el dealer. Los recomiendo.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 19, 2020

    Absolutely the worst dealer ever! Run away as fast as you can. We called about a vehicle and scheduled a time to come look/buy, drove 1hr and a half to... be told the car had sold days ago! They use a call center that act’s like the dealer and they don’t even know if the car is available. As I write this review, guess what the car that’s been sold weeks ago is still listed as available. The good news is that after visiting the dealer It would have been a waste of time anyway because everything on the lot was garbage!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • September 8, 2017

    Very professional salesman at this location! They were very attentive to our needs ad what we were looking for. It's a definite must! If your looking for... people who know what they're talking about and won't scam you, Unique Auto is the place to go! Highly recommended. Thank you Unique Auto!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 18, 2020

    This dealer had a 2019 Nissan Frontier, low mileage and loaded with options advertised for what appeared to be well below market value. We contacted them... and made an appointment to test drive this truck. Drove well over two hours on our Saturday off from work, only to arrive and be told the truck had been sold. Is it too much to ask for a phone call to let us know that before we drove well over 100 miles to see it? Our appointment was with "Will", but the Will we spoke to at the lot said it must have been the other "Internet Will". So where was the salesman we had the appointment with??? My opinion is that this was a bait ad just to get us there, and then try to sell us something else on the lot. They didn't seem bothered at all that we wasted half a day of our rare time off from work, in addition to a tank of gas. I would recommend you run, not walk away from these dishonest people!! I don't do business with people like this!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 18, 2020

    The staff was very friendly. I highly recommend this dealership. They help me with my purchase of my 2018 Toyota Tacoma, accepted my trade in without... problem and helped me with financing

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 5, 2020

    This dealership had a Toyota Corolla listed for $12500 and the quote was $16,500 from management. Their list prices are FAKE FAKE FAKE!!!! I just walked... out...disgusting how crooked.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    June 14, 2020

    I went to purchase a Jeep from this dealership on June 13, 2020. I called and spoke to Jamie. He stated the Jeep was there and I explained to him that... I thought the $1000 processing fee was a bit much. I told him I was paying cash and would do the DMV work myself. He stated that the price was negotiable. My sister and I drove over 2.5 hours to look at a jeep. Jamie would not go over numbers with me said I had to wait for the finance manager. After waiting over an hour to speak to him. He proceeds to tell me the processing fee is $1,499.00, and that there are additional fees that are required due to the amount of money they have to pay the auction house. Now I am adding $2,000 to the price of the Jeep. Nope. They can make that money on someone else. Now for the jeep. The jeep had an inspection sticker of 3/21 (meaning done in March 2020), yet I was told they did not have the jeep that long. It is my understanding in VA that the dealership is required to have an inspection done before they can sell it. If they did have it done, it should have not passed, the tires are bald, turning signal did not work and stereo did not work. Yes, turning signal is an easy fix, tires about $1,000, and a new stereo couple $100. Sad to call and be lied to and then spend all that time going there and coming back home, over 5 hours. This is what gives dealerships bad names.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    May 20, 2020

    They do alot of. Iieing on your loan application to get you approve ,then you get stuck with someone like capital one auto finance,stay from unique auto... import inDumfries via. They will scam you.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 15, 2020

    Awesome service. My salesperson, Jay, was very professional and friendly. He helped me get the deal I wanted. We were looking for a van for our business... and found what we were looking for without any hassle or pressure.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 5, 2020

    This dealership is a scam hub . Very unprofessional salesmen, scammers and thieves . The public should be aware. They scammed me and I'm taking them... to court

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    6 people out of 7 found this review helpful. Did you?
    Dealer Response

    We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this, we apol...ogize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Merlex Auto Group, our focus is to provide consumers with excellent customer service. You may contact me anytime to voice any additional concerns.

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