Reviews
All of my BMW leases and purchases have taken place at
All of my BMW leases and purchases have taken place at Nalley in Decatur. Marcus Mullins was exceptional yesterday and patiently helped me as I made my decisions as always. Alek was amazing and made the final steps in finance easy as he helped me understand the process better. Thanks Nalley and I LOVE my Dune Grey X3!
All of my BMW leases and purchases have taken place at
All of my BMW leases and purchases have taken place at Nalley in Decatur. Marcus Mullins was exceptional yesterday and patiently helped me as I made my decisions as always. Alek was amazing and made the final steps in finance easy as he helped me understand the process better. Thanks Nalley and I LOVE my Dune Grey X3!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great rating! We are always happy to help!
I have been a customer of Nalley since 2013.
I have been a customer of Nalley since 2013. My second purchase experience was stellar. The group worked well as a team. I trust Nalley and their team. Elias, Summer, Chris, Alec, Christopher and Ms. Dorothy are the best! Awesome job everyone. I will definitely be back.
I have been a customer of Nalley since 2013.
I have been a customer of Nalley since 2013. My second purchase experience was stellar. The group worked well as a team. I trust Nalley and their team. Elias, Summer, Chris, Alec, Christopher and Ms. Dorothy are the best! Awesome job everyone. I will definitely be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Professional staff.
Professional staff. Marcus knew the car inside and out. Fair prices without all the back and forth nonsense.
Professional staff.
Professional staff. Marcus knew the car inside and out. Fair prices without all the back and forth nonsense.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The salesperson was very knowledgeable on the car the
The salesperson was very knowledgeable on the car the process and after buying the car to the time to give me a full tutorial on the car
The salesperson was very knowledgeable on the car the
The salesperson was very knowledgeable on the car the process and after buying the car to the time to give me a full tutorial on the car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ms. Dorothy is the best Concierge and the best of
Ms. Dorothy is the best Concierge and the best of Nalley!!! Always very kind and helpful!
Ms. Dorothy is the best Concierge and the best of
Ms. Dorothy is the best Concierge and the best of Nalley!!! Always very kind and helpful!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Charlotte Williams Redwine, thanks so much for rating us so high! Be safe on the road!
If you are looking for a used vehicle, ask for Mike!
If you are looking for a used vehicle, ask for Mike! Mike was very helpful throughout my shopping experience and I recommend him and this dealership to anyone in search for a vehicle.
If you are looking for a used vehicle, ask for Mike!
If you are looking for a used vehicle, ask for Mike! Mike was very helpful throughout my shopping experience and I recommend him and this dealership to anyone in search for a vehicle.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I want to take a moment to express my sincere
I want to take a moment to express my sincere appreciation for Chris Yarbough and the outstanding level of service he consistently provides. Chris is a strong reminder that not all sales professionals are focused solely on the transaction — he exemplifies what it means to build lasting relationships. Even years after a purchase, Chris continues to reach out with thoughtful gestures, whether it's a birthday wish or a note on your vehicle’s anniversary. Most recently, after losing my tow hitch cap during a storm, I reached out to Chris for guidance following my own initial research. Within 24 hours, he had coordinated with the parts and service team to order the replacement and even arranged for home delivery — all while being mindful of my schedule during my wedding anniversary weekend. Chris is a true professional who consistently puts his clients first. His integrity, dedication, and personal touch set a high standard for customer care. Thank you, Chris, for continuing to strengthen the bond between consumer and business through your exceptional service.
I want to take a moment to express my sincere
I want to take a moment to express my sincere appreciation for Chris Yarbough and the outstanding level of service he consistently provides. Chris is a strong reminder that not all sales professionals are focused solely on the transaction — he exemplifies what it means to build lasting relationships. Even years after a purchase, Chris continues to reach out with thoughtful gestures, whether it's a birthday wish or a note on your vehicle’s anniversary. Most recently, after losing my tow hitch cap during a storm, I reached out to Chris for guidance following my own initial research. Within 24 hours, he had coordinated with the parts and service team to order the replacement and even arranged for home delivery — all while being mindful of my schedule during my wedding anniversary weekend. Chris is a true professional who consistently puts his clients first. His integrity, dedication, and personal touch set a high standard for customer care. Thank you, Chris, for continuing to strengthen the bond between consumer and business through your exceptional service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a car from Nalley was smooth and straightforward.
Buying a car from Nalley was smooth and straightforward. The staff were friendly and informative, and didn’t pressure you. They went above and beyond to make sure we were satisfied. Finalizing the purchase was quick and easy. I would recommend this dealership for a hassle-free car buying experience.
Buying a car from Nalley was smooth and straightforward.
Buying a car from Nalley was smooth and straightforward. The staff were friendly and informative, and didn’t pressure you. They went above and beyond to make sure we were satisfied. Finalizing the purchase was quick and easy. I would recommend this dealership for a hassle-free car buying experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The only reason I traveled 45 minutes, passing two other
The only reason I traveled 45 minutes, passing two other BMW dealerships along the way, was because of Chris Yarbrough’s unmatched professionalism, communication, and work ethic. From our very first phone call, I felt confident that he was the right person to do business with. Over the course of two months, I spoke with several dealerships while searching for the right vehicle. After leasing and purchasing more than five cars, I can confidently say I’ve never experienced this level of service. Chris was honest and transparent, sharing both the pros and cons of different options. He was thoughtful about the things that mattered most to me, never pushy—always strategic. He took time to educate me and walked me through the process with patience and clarity. Thanks to Chris, I left with the exact car I wanted and couldn’t be happier with the experience. I’m positive that I will be a returning customer.
The only reason I traveled 45 minutes, passing two other
The only reason I traveled 45 minutes, passing two other BMW dealerships along the way, was because of Chris Yarbrough’s unmatched professionalism, communication, and work ethic. From our very first phone call, I felt confident that he was the right person to do business with. Over the course of two months, I spoke with several dealerships while searching for the right vehicle. After leasing and purchasing more than five cars, I can confidently say I’ve never experienced this level of service. Chris was honest and transparent, sharing both the pros and cons of different options. He was thoughtful about the things that mattered most to me, never pushy—always strategic. He took time to educate me and walked me through the process with patience and clarity. Thanks to Chris, I left with the exact car I wanted and couldn’t be happier with the experience. I’m positive that I will be a returning customer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marcus Mullins is amazing!
Marcus Mullins is amazing! I went to try to make a decision between cars and I was greeted with so much kindness and understanding! He broke everything down for me that made my process so much easier. I have never been to a dealership with someone with that much knowledge, experience, and kindness! Thank you so much I will definitely be back! Sheri
Marcus Mullins is amazing!
Marcus Mullins is amazing! I went to try to make a decision between cars and I was greeted with so much kindness and understanding! He broke everything down for me that made my process so much easier. I have never been to a dealership with someone with that much knowledge, experience, and kindness! Thank you so much I will definitely be back! Sheri
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car