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Sales Closed
Service Closed
Mon 9:00 AM - 7:30 PM
Tue 9:00 AM - 7:30 PM
Wed 9:00 AM - 7:30 PM
Thu 9:00 AM - 7:30 PM
Fri 9:00 AM - 7:30 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.6
291 lifetime reviews. Includes reviews of Nalley BMW from DealerRater.com
  • Service

    I was pleasantly surprised by the over&beyond desire to completely satisfy me,my car isn't new& i got 5 star service&that service manager is a dif...


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    I was pleasantly surprised by the over&beyond desire to completely satisfy me,my car isn't new& i got 5 star service&that service manager is a difference maker& so was my advisor.great experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Worst Service Experience Ever!!!

    I would give zero stars if I could. I've attempted 4 times now to simply schedule service for my 2 BMWs and no one will call me back. Even spent...


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    I would give zero stars if I could. I've attempted 4 times now to simply schedule service for my 2 BMWs and no one will call me back. Even spent 15 mins on the online chat with someone there and they all tell me they will call back but never do. I've been a long time customer here and have never seen it so hard to spend so much money. I'm even doubting if I'll remain a BMW customer given the difficulty in just having them serviced.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Poor dosnt begin to soften the disappointment I experienced
    April 7, 2017

    Poor dosnt begin to soften the disappointment I experienced ...


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    Poor dosnt begin to soften the disappointment I experienced ...

    Does not recommend this dealer
    Came in for service or repair

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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2007

Nalley BMW is proud to offer an incredible inventory of new BMW models and quality pre-owned vehicles to shoppers in the Atlanta area, including Decatur, Duluth, Roswell and greater Gwinnett County. In addition to a great selection of vehicles, Nalley BMW of Decatur also provides BMW service and maintenance, genuine parts, and auto body services to customers. Visit us in-person at 1606 Church St., Decatur, GA 30033 or give us a call at 404-292-1400. We look forward to meeting you.

"It Has To Be Nalley BMW!"