Platinum Autohaus

Very professional. No xx. Was a pleasure doing business with Platinum. If needed would definitely purchase another vehicle from them.

Coming from a background in sales, upper management, and customer relations, I know how to treat people and how I expect to be treated…and from my experience, so do the gentleman at this fine establishment. I have been looking for a car with seat massagers for months. Several salesmen wasted my time at various lots throughout Southern California telling me what I wanted to hear (having a car on the lot with that feature) but when asked to doublecheck before I drive out to test drive it, they suddenly were too busy to go look but continued to pressure me to come by anyway and/or I’d get down there and the car did NOT have that feature after all. Maddening! However, upon finding a car online at this dealership, Kevin doublechecked and even sent me proof with pictures. I drove out there (fingers crossed that the massage seats would live up to the hype) and was greeted by Pasha. He explained all of the cool features and we went for a test drive. It was refreshing to work with someone who knew the car and could answer all of my questions. I went home and told my husband about the experience and enlisted him to go back with me a few days later to check it out. He loved it as well. That is when I met Kevin in person because we had only corresponded through daily texts. Afterwards, we met with Neil to discuss numbers/payment etc. He could not have been more lovely. These guys were warm, honest, super friendly, and very professional. It paid off because I bought the Range Rover. If you are looking to buy a car, start here!!!

The TLDR is that they are reliable, responsive and responsible. The longer story is that I'm in Texas so there were some concerns and potential challenges in navigating this process. We were able to FaceTime to do a walk through of the vehicle. The paperwork I needed to sign showed up at my house Monday morning. I sent it back the same morning. It's hard to believe I started the process on a Friday and I actually had the vehicle in my possession exactly 1 week later. We had 1 potential problem as the vehicle showed up with some minor damage. When I brought it to their attention, they didn't hesitate to cover the cost. You learn more about the character of a business when you encounter a problem and they showed that they care about their reputation and they care about the satisfaction of their customers. I'm very pleased with Platinum Autohaus and I'm really enjoying my car!

This is the second vehicle we have purchased from this dealership. Of course, it was perfect. I can't even imagine buying another car from somewhere else. It's fantastic. They are so patient and professional; and our purchase occurred on a Sunday! Neil was very knowledgeable about the whole process.

Wonderful experience! Kevin and Alex were great and made this purchase a very simple process. Gone are the days of haggling over price and spending the whole day at the dealership!

One of, if not the best experience I have had buying a car. I purchased a 2019 Lexus LC500 which I saw online. I arranged to have the dealer hold it and came down the following day. When I arrived, the car was pulled out and detailed, ready to take it for a spin. Before I left they made sure all the mats were in place and the windows were spotless. Awesome car and a great staff to work with. They had a lot of very nice cars on the lot as well. Check them out, you will not be disappointed.

This is what car buying should be. Vehicle was below KBB, the CarFax was present. The vehicle was clean. Financing was easy and below what my credit union previously quoted me. The conversation was easy and without any pressure.

Amazing team; they are great to work with, very professional, and prepared! The BEST! Thanks again!

Amazing team; they are great to work with, very professional, and prepared! The BEST Thanks again!

The car purchase experience was not difficult what so ever. Neil was very helpful and answered many questions I had and I’m glad we got a deal worked out in the end. Great selection of cars as well