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Dublin Chevrolet Cadillac

(1,834 reviews)
Visit Dublin Chevrolet Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
New (866) 827-6122 (866) 827-6122
Used (888) 349-3852 (888) 349-3852
Service (866) 913-8063 (866) 913-8063

Inventory

See all 301 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2009.
We are the BAY AREA Super Store! We have a great selection of pre-owned and certified vehicles. We have it all! Conveniently located on the north side of 580 between the Santa Rita Rita Road and Hacienda Drive exits in Dublin. Come see one of our personal shoppers for all your vehicle needs.
No hassle fun transparent car buying experience to ensure 100% customer satisfaction!

Service center

Phone number (866) 913-8063

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Reviews

(1,834 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dublin Chevrolet Cadillac from DealerRater.

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This place was extremely trustworthy, NOW IS NOT dealing

This place was extremely trustworthy, NOW IS NOT dealing with GenEral Managers KASH was my worst nightmare ever , he lied so much and also warranty was sold to me was nothing but major mistake Ally warranty did not cover rental like they promised and some dealers don’t want to dealing with it,

This place was extremely trustworthy, NOW IS NOT dealing

This place was extremely trustworthy, NOW IS NOT dealing with GenEral Managers KASH was my worst nightmare ever , he lied so much and also warranty was sold to me was nothing but major mistake Ally warranty did not cover rental like they promised and some dealers don’t want to dealing with it,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the open and honest feedback and it will be considered by our team. Please reach out to us directly if there’s anything we can do to help alleviate these issues for you.

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Great buying experience never felt pressure they took my

Great buying experience never felt pressure they took my budget seriously and worked to get me what I asked for. I would buy from here again and I think I will for my next car and will recommend to anyone looking to purchase a car.

Great buying experience never felt pressure they took my

Great buying experience never felt pressure they took my budget seriously and worked to get me what I asked for. I would buy from here again and I think I will for my next car and will recommend to anyone looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Fredy! We at Dublin Buick GMC are thrilled to hear that you had a great buying experience and felt supported throughout the process. We appreciate your trust in our team and look forward to assisting you again for your next car! Don't hesitate to recommend us to others, and we can't wait to see you soon! Kash Rana, kashr@cacargroup.com

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Overall great experience.

Overall great experience. The guys take care of me like they always do in making it an easy and seamless experience. I recommend anyone and everyone buy a car from them.

Overall great experience.

Overall great experience. The guys take care of me like they always do in making it an easy and seamless experience. I recommend anyone and everyone buy a car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Dustin! We're thrilled to hear that you had a seamless experience with us at Dublin Buick GMC. Your recommendation means a lot to us, and we look forward to taking care of you again in the future. Safe travels in your new vehicle! Kash Rana, kashr@cacargroup.com

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Great service, very friendly service advisor.

Great service, very friendly service advisor. I waited for the service to be done and they got me in and out very quickly. I will definitely let other people know.

Great service, very friendly service advisor.

Great service, very friendly service advisor. I waited for the service to be done and they got me in and out very quickly. I will definitely let other people know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, James! We truly appreciate your kind words about the great service and friendly atmosphere at Dublin Buick GMC. We're glad to hear that you had a quick and pleasant experience. Your recommendation means a lot to us! We look forward to seeing you again soon. Kash Rana, kashr@cacargroup.com

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Lalo, Raul and financial department made our car buying

Lalo, Raul and financial department made our car buying experience a positive one. Lalo explained all we needed to know about the models we We?re looking for. Sales manager Raul handled all our questions and let us know about the available incentives. Sale was 100 % transparent since we receive the out the door price to signing the contract. We are definitely coming back to this dealership and will be referring family and friends.

Lalo, Raul and financial department made our car buying

Lalo, Raul and financial department made our car buying experience a positive one. Lalo explained all we needed to know about the models we We?re looking for. Sales manager Raul handled all our questions and let us know about the available incentives. Sale was 100 % transparent since we receive the out the door price to signing the contract. We are definitely coming back to this dealership and will be referring family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Leticia. Regards, Dublin Chevrolet Team

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No one ever responded to my inquiry.

No one ever responded to my inquiry. Very unprofessional and disappointing to say the least.

No one ever responded to my inquiry.

No one ever responded to my inquiry. Very unprofessional and disappointing to say the least.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your feedback. I understand your frustration regarding the lack of response to your inquiry, and I appreciate you bringing this to my attention. At Dublin Buick GMC, I strive for excellent communication and service. I encourage you to reach out to me directly so I can address your concerns properly. Your feedback is valuable, and I am committed to improving our customer experience. Kash Rana, kashr@cacargroup.com

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I recently had an incredibly bad and frustrating

I recently had an incredibly bad and frustrating experience with the sales team at Dublin Chevrolet. From the moment I stepped onto store, felt disrespected the way sales team treat customers (especailly people sitting behind the glass cabin). The biggest reason i walked out of the store was The sales manager David, who was outrageous. Its not worth any ones time to even interact with him. He is absolutely not tolerable individual along with few folks standing next to him. The entire team during that time were impersonal. If you can't offer a deal, you have better ways to communicate or you can say " Sorry we cant offer" . No need to bring the other sales folks around and made a joke about the situation. Overall, I left Dublin Chevrolet feeling disappointed and frustrated. The sales team's aggressive behavior , lack of customer service made the car-buying experience unpleasant. I would not recommend this dealership to anyone to walk into their sales office

I recently had an incredibly bad and frustrating

I recently had an incredibly bad and frustrating experience with the sales team at Dublin Chevrolet. From the moment I stepped onto store, felt disrespected the way sales team treat customers (especailly people sitting behind the glass cabin). The biggest reason i walked out of the store was The sales manager David, who was outrageous. Its not worth any ones time to even interact with him. He is absolutely not tolerable individual along with few folks standing next to him. The entire team during that time were impersonal. If you can't offer a deal, you have better ways to communicate or you can say " Sorry we cant offer" . No need to bring the other sales folks around and made a joke about the situation. Overall, I left Dublin Chevrolet feeling disappointed and frustrated. The sales team's aggressive behavior , lack of customer service made the car-buying experience unpleasant. I would not recommend this dealership to anyone to walk into their sales office

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We purchased a new Chevy 3500 from them in 2/20.

We purchased a new Chevy 3500 from them in 2/20. It has been in the shop since 2/24. Today is 3/28. They don’t communicate delays or make their commitments for reply. I have had to involve GM corporate to get help. I need my truck for work. This is costing me my livelihood and they can’t be bothered to give an update on progress or an eta. I’ve been waiting almost 3 weeks for them to diagnose and replace a steering part. Liars, frauds, don’t buy a car or truck here. They do not stand by their product and their service is by far the worst I’ve had in 25 years of buying cars. Very disappointing.

We purchased a new Chevy 3500 from them in 2/20.

We purchased a new Chevy 3500 from them in 2/20. It has been in the shop since 2/24. Today is 3/28. They don’t communicate delays or make their commitments for reply. I have had to involve GM corporate to get help. I need my truck for work. This is costing me my livelihood and they can’t be bothered to give an update on progress or an eta. I’ve been waiting almost 3 weeks for them to diagnose and replace a steering part. Liars, frauds, don’t buy a car or truck here. They do not stand by their product and their service is by far the worst I’ve had in 25 years of buying cars. Very disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team has acknowledged this review.

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JT was the sales person who had answer my call, and he

JT was the sales person who had answer my call, and he went above and beyond in helping me get the vehicle that I wanted. Very nice dealership and had a variety of vehicles. If I am ever in the market to get another vehicle, I would surely buy from them again.

JT was the sales person who had answer my call, and he

JT was the sales person who had answer my call, and he went above and beyond in helping me get the vehicle that I wanted. Very nice dealership and had a variety of vehicles. If I am ever in the market to get another vehicle, I would surely buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this lovely review! I feel so grateful that you chose to come to our dealership. It's wonderful to hear JT and our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Joseph Mesa, josephm@cacargroup.com

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Our salesman was very transparent and easy to work with.

Our salesman was very transparent and easy to work with. He was a real car guy. Very cool!!

Our salesman was very transparent and easy to work with.

Our salesman was very transparent and easy to work with. He was a real car guy. Very cool!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! I really appreciate your business. Joseph Mesa, josephm@cacargroup.com

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