Reviews
This place was extremely trustworthy, NOW IS NOT dealing
This place was extremely trustworthy, NOW IS NOT dealing with GenEral Managers KASH was my worst nightmare ever , he lied so much and also warranty was sold to me was nothing but major mistake Ally warranty did not cover rental like they promised and some dealers don’t want to dealing with it,
This place was extremely trustworthy, NOW IS NOT dealing
This place was extremely trustworthy, NOW IS NOT dealing with GenEral Managers KASH was my worst nightmare ever , he lied so much and also warranty was sold to me was nothing but major mistake Ally warranty did not cover rental like they promised and some dealers don’t want to dealing with it,
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate the open and honest feedback and it will be considered by our team. Please reach out to us directly if there’s anything we can do to help alleviate these issues for you.
Great buying experience never felt pressure they took my
Great buying experience never felt pressure they took my budget seriously and worked to get me what I asked for. I would buy from here again and I think I will for my next car and will recommend to anyone looking to purchase a car.
Great buying experience never felt pressure they took my
Great buying experience never felt pressure they took my budget seriously and worked to get me what I asked for. I would buy from here again and I think I will for my next car and will recommend to anyone looking to purchase a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Fredy! We at Dublin Buick GMC are thrilled to hear that you had a great buying experience and felt supported throughout the process. We appreciate your trust in our team and look forward to assisting you again for your next car! Don't hesitate to recommend us to others, and we can't wait to see you soon! Kash Rana, kashr@cacargroup.com
Overall great experience.
Overall great experience. The guys take care of me like they always do in making it an easy and seamless experience. I recommend anyone and everyone buy a car from them.
Overall great experience.
Overall great experience. The guys take care of me like they always do in making it an easy and seamless experience. I recommend anyone and everyone buy a car from them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Dustin! We're thrilled to hear that you had a seamless experience with us at Dublin Buick GMC. Your recommendation means a lot to us, and we look forward to taking care of you again in the future. Safe travels in your new vehicle! Kash Rana, kashr@cacargroup.com
Great service, very friendly service advisor.
Great service, very friendly service advisor. I waited for the service to be done and they got me in and out very quickly. I will definitely let other people know.
Great service, very friendly service advisor.
Great service, very friendly service advisor. I waited for the service to be done and they got me in and out very quickly. I will definitely let other people know.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, James! We truly appreciate your kind words about the great service and friendly atmosphere at Dublin Buick GMC. We're glad to hear that you had a quick and pleasant experience. Your recommendation means a lot to us! We look forward to seeing you again soon. Kash Rana, kashr@cacargroup.com
Lalo, Raul and financial department made our car buying
Lalo, Raul and financial department made our car buying experience a positive one. Lalo explained all we needed to know about the models we We?re looking for. Sales manager Raul handled all our questions and let us know about the available incentives. Sale was 100 % transparent since we receive the out the door price to signing the contract. We are definitely coming back to this dealership and will be referring family and friends.
Lalo, Raul and financial department made our car buying
Lalo, Raul and financial department made our car buying experience a positive one. Lalo explained all we needed to know about the models we We?re looking for. Sales manager Raul handled all our questions and let us know about the available incentives. Sale was 100 % transparent since we receive the out the door price to signing the contract. We are definitely coming back to this dealership and will be referring family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Leticia. Regards, Dublin Chevrolet Team
No one ever responded to my inquiry.
No one ever responded to my inquiry. Very unprofessional and disappointing to say the least.
No one ever responded to my inquiry.
No one ever responded to my inquiry. Very unprofessional and disappointing to say the least.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. I understand your frustration regarding the lack of response to your inquiry, and I appreciate you bringing this to my attention. At Dublin Buick GMC, I strive for excellent communication and service. I encourage you to reach out to me directly so I can address your concerns properly. Your feedback is valuable, and I am committed to improving our customer experience. Kash Rana, kashr@cacargroup.com
I recently had an incredibly bad and frustrating
I recently had an incredibly bad and frustrating experience with the sales team at Dublin Chevrolet. From the moment I stepped onto store, felt disrespected the way sales team treat customers (especailly people sitting behind the glass cabin). The biggest reason i walked out of the store was The sales manager David, who was outrageous. Its not worth any ones time to even interact with him. He is absolutely not tolerable individual along with few folks standing next to him. The entire team during that time were impersonal. If you can't offer a deal, you have better ways to communicate or you can say " Sorry we cant offer" . No need to bring the other sales folks around and made a joke about the situation. Overall, I left Dublin Chevrolet feeling disappointed and frustrated. The sales team's aggressive behavior , lack of customer service made the car-buying experience unpleasant. I would not recommend this dealership to anyone to walk into their sales office
I recently had an incredibly bad and frustrating
I recently had an incredibly bad and frustrating experience with the sales team at Dublin Chevrolet. From the moment I stepped onto store, felt disrespected the way sales team treat customers (especailly people sitting behind the glass cabin). The biggest reason i walked out of the store was The sales manager David, who was outrageous. Its not worth any ones time to even interact with him. He is absolutely not tolerable individual along with few folks standing next to him. The entire team during that time were impersonal. If you can't offer a deal, you have better ways to communicate or you can say " Sorry we cant offer" . No need to bring the other sales folks around and made a joke about the situation. Overall, I left Dublin Chevrolet feeling disappointed and frustrated. The sales team's aggressive behavior , lack of customer service made the car-buying experience unpleasant. I would not recommend this dealership to anyone to walk into their sales office
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We purchased a new Chevy 3500 from them in 2/20.
We purchased a new Chevy 3500 from them in 2/20. It has been in the shop since 2/24. Today is 3/28. They don’t communicate delays or make their commitments for reply. I have had to involve GM corporate to get help. I need my truck for work. This is costing me my livelihood and they can’t be bothered to give an update on progress or an eta. I’ve been waiting almost 3 weeks for them to diagnose and replace a steering part. Liars, frauds, don’t buy a car or truck here. They do not stand by their product and their service is by far the worst I’ve had in 25 years of buying cars. Very disappointing.
We purchased a new Chevy 3500 from them in 2/20.
We purchased a new Chevy 3500 from them in 2/20. It has been in the shop since 2/24. Today is 3/28. They don’t communicate delays or make their commitments for reply. I have had to involve GM corporate to get help. I need my truck for work. This is costing me my livelihood and they can’t be bothered to give an update on progress or an eta. I’ve been waiting almost 3 weeks for them to diagnose and replace a steering part. Liars, frauds, don’t buy a car or truck here. They do not stand by their product and their service is by far the worst I’ve had in 25 years of buying cars. Very disappointing.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Our team has acknowledged this review.
JT was the sales person who had answer my call, and he
JT was the sales person who had answer my call, and he went above and beyond in helping me get the vehicle that I wanted. Very nice dealership and had a variety of vehicles. If I am ever in the market to get another vehicle, I would surely buy from them again.
JT was the sales person who had answer my call, and he
JT was the sales person who had answer my call, and he went above and beyond in helping me get the vehicle that I wanted. Very nice dealership and had a variety of vehicles. If I am ever in the market to get another vehicle, I would surely buy from them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this lovely review! I feel so grateful that you chose to come to our dealership. It's wonderful to hear JT and our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Joseph Mesa, josephm@cacargroup.com
Our salesman was very transparent and easy to work with.
Our salesman was very transparent and easy to work with. He was a real car guy. Very cool!!
Our salesman was very transparent and easy to work with.
Our salesman was very transparent and easy to work with. He was a real car guy. Very cool!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! I really appreciate your business. Joseph Mesa, josephm@cacargroup.com