Reviews
Write a reviewNeeds to be more low income friendly.
It was a good place but the prices were a little high they should make some more affordable for those who are first time buyers and they don’t ont make enough for the down payment.
Needs to be more low income friendly.
It was a good place but the prices were a little high they should make some more affordable for those who are first time buyers and they don’t ont make enough for the down payment.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Decent service but it didn't work out.
The sales guys and manager were nice. I knew ahead of time which car I wanted to look at. The sticker price looked a little high, but I thought I could talk them down a little, plus I had a trade. I ended up doing a test drive and the car drove well, however it definately needed detailing on the inside (stains on seats, missing headrests, and the engine compartment was filthy.) Based on some other negative reviews I had seen, I asked if I could take the car to a mechanic. Much to my surprised, they actually let me drive the car home and return it 2 days later. At that time, I went to a mechanic and drove the car to work. The car still ran fine, but there were several things that needed to be fixed, to include windshield chips and bumper damage. I was willing to accept these issues for a price cut. I offered, was countered, and offered until I got as high as I wanted to go. In the meantime, the manager helped out 2 other groups of people and put my time low on his priority list. I ended up leaving after 3 hours because I wasn't getting customer service. I told them to call me if they wanted to come down to my price. I did receive a call 2 days later, but they still had to talk to a manager. Meanwhile, I looked around. Good thing I did because I found the same car in a Limited edition, fully loaded, with less miles on it, very well detailed, and the same price. The only disadvantage was it was 2hrs away. Funny thing is I got a text while I was test driving that car 2 hrs away saying they were ready for my deal (this was about 6 days later). Too late on their part, I was already in process of buying the Limited edition. Thanks for waiting because I am fully satisfied with the car I DID buy, which was mint, and at their asking price.
Decent service but it didn't work out.
The sales guys and manager were nice. I knew ahead of time which car I wanted to look at. The sticker price looked a little high, but I thought I could talk them down a little, plus I had a trade. I ended up doing a test drive and the car drove well, however it definately needed detailing on the inside (stains on seats, missing headrests, and the engine compartment was filthy.) Based on some other negative reviews I had seen, I asked if I could take the car to a mechanic. Much to my surprised, they actually let me drive the car home and return it 2 days later. At that time, I went to a mechanic and drove the car to work. The car still ran fine, but there were several things that needed to be fixed, to include windshield chips and bumper damage. I was willing to accept these issues for a price cut. I offered, was countered, and offered until I got as high as I wanted to go. In the meantime, the manager helped out 2 other groups of people and put my time low on his priority list. I ended up leaving after 3 hours because I wasn't getting customer service. I told them to call me if they wanted to come down to my price. I did receive a call 2 days later, but they still had to talk to a manager. Meanwhile, I looked around. Good thing I did because I found the same car in a Limited edition, fully loaded, with less miles on it, very well detailed, and the same price. The only disadvantage was it was 2hrs away. Funny thing is I got a text while I was test driving that car 2 hrs away saying they were ready for my deal (this was about 6 days later). Too late on their part, I was already in process of buying the Limited edition. Thanks for waiting because I am fully satisfied with the car I DID buy, which was mint, and at their asking price.
- Customer service 4.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Honest Dealer
This is the first HONEST used car dealer I have come across in my 55 years of car buying .I bought an 07 silverado pick-up. Low mileage, below NADA blue Book. The owner heard me talking to Andy the salesman, discussing the fact that the truck had no trailer hitch, which I wanted, but was not a deal breaker. Owner broke in and ask if I had 30 minutes to wait, OK, But why I ask..His answer threw me..It will have a hitch in 30 min ..sure enough 25 min later he was back and the truck had a hitch..Long story these guys are great....
Honest Dealer
This is the first HONEST used car dealer I have come across in my 55 years of car buying .I bought an 07 silverado pick-up. Low mileage, below NADA blue Book. The owner heard me talking to Andy the salesman, discussing the fact that the truck had no trailer hitch, which I wanted, but was not a deal breaker. Owner broke in and ask if I had 30 minutes to wait, OK, But why I ask..His answer threw me..It will have a hitch in 30 min ..sure enough 25 min later he was back and the truck had a hitch..Long story these guys are great....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Run, run, run
RUN, RUN, RUN! We talked to the dealership many times about this particular car, and Marco agreed on a certain price plus two items that the car was missing. When we were ready to close the deal he came back and said that the items are not included. Fortunately we have everything via text. When asked about not following through with what he committed on, he said it was not approved by his manager. Huh? That is not our problem. We tried to get a hold of "Jack" the owner, and when I called another person said, "He's not here-he has your number---" and hung up. He never took my name and hung up abruptly. We tried to simply have Marco stand by the offer HE made via text, and he didn't. We were ready to pay via cash on the spot, and they blew it with their unprofessional, unethical attitude. DO NOT BUY FROM THEM... THE RUN AROUND, LYING AND UNPROFESSIONALISM IS NOT WORTH IT!
Run, run, run
RUN, RUN, RUN! We talked to the dealership many times about this particular car, and Marco agreed on a certain price plus two items that the car was missing. When we were ready to close the deal he came back and said that the items are not included. Fortunately we have everything via text. When asked about not following through with what he committed on, he said it was not approved by his manager. Huh? That is not our problem. We tried to get a hold of "Jack" the owner, and when I called another person said, "He's not here-he has your number---" and hung up. He never took my name and hung up abruptly. We tried to simply have Marco stand by the offer HE made via text, and he didn't. We were ready to pay via cash on the spot, and they blew it with their unprofessional, unethical attitude. DO NOT BUY FROM THEM... THE RUN AROUND, LYING AND UNPROFESSIONALISM IS NOT WORTH IT!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2013 scion tc
everything was explained good and you guys have good costumer service
2013 scion tc
everything was explained good and you guys have good costumer service
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for positive feedback. We appreciate your business. Thank you.
Nice Family SUV
I am very happy with the attention that I got for the seller Gabriel Cambambia and the director of finance Rene Rodrigueaz. to acquire the car we needed, because other dealer could not finances me. thank you, thank you very much for your help.
Nice Family SUV
I am very happy with the attention that I got for the seller Gabriel Cambambia and the director of finance Rene Rodrigueaz. to acquire the car we needed, because other dealer could not finances me. thank you, thank you very much for your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Vicente for taking the time to let us know how we are doing. Enjoy you family SUV.
I am happy with my family car
I am very happy with my 2006 MBZ ML500, and with the professional assistance of car salesman Gabriel I. Cambambia and Rene Rodriguez Manager, thank you very much to these people for their professional assistance and value dealer cars inc.
I am happy with my family car
I am very happy with my 2006 MBZ ML500, and with the professional assistance of car salesman Gabriel I. Cambambia and Rene Rodriguez Manager, thank you very much to these people for their professional assistance and value dealer cars inc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Giovanni and Keila. We love to hear from our customers.
first time buyer 2008 mini cooper
i would highly recommend value cars, Marco and Rene help us, they have excellent customer service, this guys are awesome !!!
first time buyer 2008 mini cooper
i would highly recommend value cars, Marco and Rene help us, they have excellent customer service, this guys are awesome !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Mustang Driver
Christian and Eddie help me get an awesome Mustant. Thanks guys.
Happy Mustang Driver
Christian and Eddie help me get an awesome Mustant. Thanks guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First time buyer
me and my wife and son had a good time good customer service and they speak spanish friendly people and they helped me out on a good car overall this wus a good dealer and i will recomend to friend anytime..
First time buyer
me and my wife and son had a good time good customer service and they speak spanish friendly people and they helped me out on a good car overall this wus a good dealer and i will recomend to friend anytime..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase