Reviews
Write a reviewExcellent experience at R & R
I had been in the market to upgrade to a newer Dodge Ram and hit all the big dealerships. It was very frustrating until I saw a 2011 Dodge Ram at R & R. I met the owner (Ron) and after a few moments realized he had more knowledge than any other salesperson I had dealt with. Ron explained how he searched out low mileage, low owner inventory and personally selects the best. After about a hour, Ron offered an amazing deal on my trade and a great price on the 2011 Dodge Ram. Ron went out of the way to keep me informed every step of the way and went the extra mile to make the deal as smooth as possible. After learning about his business and the excellent customer service I would recommend R & R to anyone. Additionally, buying from a local dealer and a life long Dutchess County resident is a satisfying feeling. I will definitely purchase in the future and consider Ron a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
VERY SATISFIED! Awesome dealer & customer service!
I recently purchased a vehicle from Ron at R&R. He was very knowledgeable and helpful. The car was in immaculate shape and at a great price, way better than all the other similar cars I had looked at. Everyone who helped me here were friendly and helpful as well. This was HANDS DOWN my easiest car buying experience, and I would highly recommend them to anyone looking for a vehicle. A+++ service! Thanks again, Ron, for making this such a wonderful car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely helpful
This was not a first encounter with R &R. I purchased a vehicle from him eight and half years ago; it is still running. I needed an auto with different features. The dealer has an appealing inventory at fair prices. I was helped at every step in the purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quality vehicles, quality customer service
R & R had the used truck I was looking for that was in much better shape and at a better price than we saw from private sellers. When there was an unforeseen problem, Ron's local mechanic at TIA Auto Diagnostic worked with the warranty company to cover most of the cost of repairs and Ron covered the rest out of his own pocket. Over and above what I was expecting. He really cares about his customers. Don't hesitate to shop at R & R.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
An overall good experience!
I am very happy with the purchase of my 2011 Ford Fiesta from R & R Auto Sales. Thank you Ron for all your help and patience! If highly recommend R & R Auto Sales for anyone looking for a reliable used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
R&R Auto Sales
Good people. No misrepresentation. I searched; I found; I went; I bought; I am quite pleased with the car AND the dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANKS DAVE IT WAS OUR PLEASURE TO EARN YOUR BUSINESS,ESPECIALLY SINCE YOU TRAVELED QUITE FAR TO GET HERE.I AM GLAD THAT YOU FOUND EVERYTHING TO BE AS WE PROMISED.ENJOY YOUR NEW VEHICLE FOR MANY SAFE AND HAPPY MILES!WE LOOK FORWARD TO SERVING YOUR NEEDS IN THE FUTURE.
Excellent from Start to Finish
I was looking for a first car for my oldest daughter and had a prior purchase history with Bob at R&R , He once again came through for me and my family! It was the easiest,most pleasant buying expierence to date! found and purchased the perfect 1st car at a price that matched exactly what I was looking to spend and she loves the car! Great shape,Great price,Great staff, will be back with the next daughter in a few years =)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANKS VERONICA FOR ALLOWING R&R AUTO TO EARN YOUR BUSINESS AGAIN.THE FACT THAT YOU PUT YOUR TRUST IN US MAKES US PROUD.WE ALWAYS PUT OUR CUSTOMERS NEEDS FIRST AND WORK HARD TO GIVE THE BEST SERVICE BEFORE,DURING,AND AFTER THE SALE.WE LOOK FORWARD TO SERVING YOU AGAIN IN THE FUTURE.
Great place to uh a used vehicle
I just wanted to stop in and let everyone know that Ron from R and R was a pleasure to do business with. I love the truck and the process was quick and painless. Great place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANKS FOR THE KIND WORDS,WE VALUE YOUR OPINION AND HOPE IT REFLECTS IN THE WAY WE TREAT EVERY CUSTOMER.OUR GOAL IS YOUR COMPLETE SATISFACTION AND WE LOOK FORWARD TO SERVING YOU FOR ALL YOUR FUTURE AUTOMOTVE NEEDS.
They found the car I wanted
I was looking for a good used car where the mileage was real. I stopped to look at a Buick they had at the lot in Poughkeepsie. I met Bob and while we were talking and he told me he had another car that he thought I might like at the Pleasant Valley location. He arranged to have the car there for me to drive the next day. The following day I was able to drive the car. It was everything Bob said it was. I was able to make a good deal. They had the car ready for me the next day. I got the car I was looking for at the price I wanted to pay. I will be sure to look at R&R for any cars I buy in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
RICH,THANKS FOR THE OPPORTUNITY TO HELP YOU CHOOSE THE RIGHT VEHICLE.AS YOU HAVE DEALT WITH US BEFORE,YOU KNOW YOUR COMPLETE SATISFACTION IS PUO NUMBER 1 GOAL.ENJOY MANY MILES OF HAPPY MOTORING AND WE LOOK FORWARD TO HELPING WITH YOUR FUTURE NEEDS.
OVERALL EXCELLENT EXPERIENCE
i saw the car i wanted on a monday......drove it home, inspected, registered and financed on tuesday. all this made possible by bob, the owner of this dealer. who could ask for more. i got a beautiful car, for a fair price and was treated with utmost respect . try this dealer for the personal touch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANKS FOR THE KIND WORDS.WE STRIVE TO MAKE YOUR PURCHASE AT R&R AS PLEASANT AND EASY AS POSSIBLE.NO MATTER THE PRICE RANGE OR CIRCUMSTANCES OF THE PURCHASE, OUR GOAL IS TO SERVE YOU BEST.THANKS AGAIN AND HAPPY MOTORING!