Bergstrom GMC Buick of Appleton

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Bergstrom GMC Buick of Appleton Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2009

At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone

...

like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin?s #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

"Where you get a great deal more!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
67 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 11, 2018

    Very pleased with the sales staff. Have no reservations about going back. Car prices seemed very competitive. There was a sales drive ending the day that... we visited the dealership. We weren’t ready to make the commitment.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2.0 out of 5
    October 26, 2017

    My latest experience with the new GMC service manager was not good. Problem with a vehicle with only 20,000 miles and neither GM nor the dealership willing... to correct the issue. Well, the dealership IS willing to do the work, at the retail rate of $650! 'We're in business to make money' was his response. I get that, however, this was a golden opportunity to take care of a regular customer in unique situation. Could have at least offered to do the work at a reduced rate since it should have been a warranty item in the first place. Its all about the $$$$.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 3, 2017

    I have bought all of my vehicles from Bergstroms. I would not go anywhere else. The service after the sale is off the charts. You are made to feel a part... of the Bergstrom family overtime you visit, for whatever the reason. There is no other dealership that I know of that takes care of their customers the way that the Bergstrom Crew does.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 22, 2017

    Truly a class operation with outstanding service. Every visit is a rewarding experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 17, 2016

    Came in to have my car serviced first for a sensor that went bad and then my brakes. The service department was very prompt and knowledgeable. The two... times that I came I dealt with a man named Nick. This experience I have to say has been the best I have had in a long time. Also the mechanic explained everything to me and showed me which I thought was awesome. Been to several different places in the past and you guys top them all in my opinion. I hope to continue to build a good relationship with you in the future for all my needs. Thank you for the awesome service I received.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 29, 2016

    Friendly, helpful, courteous salespeople. I ended up buying from a different Bergstrom Dealership.

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    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    May 11, 2016

    It was Awesome !! 'Stumpy' our salesman and Russ Souther was Great to work with !! He went above and beyond to personally help me ,after work hours, to... surprise my wife for our 25th anniversary !! It brought tears to her eyes!! Everything went smooth !!! THANK YOU !!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 30, 2016

    I wish every business followed your customer service area and trust. You make us feel we are the most important part of your business, treat us with utmost... respect and care. Excellent model!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 28, 2015

    always feel Ike family. All my questions are answered and my concerns addressed. I will never go anywhere else for my vehicles or service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 2, 2015

    Had body work done on my 2015 Buick Enclave because of hail damage it received several weeks ago. My vehicle looks like new again! I especially want to... mention how nice it was to work with Jeremiah. He was friendly, organized, and very professional throughout the whole process. When I went to pick it up, Jeremiah kindly showed me the work that had been done and thoroughly answered any questions I had. A big "thank you" to Jeremiah and the body shop staff at Bergstrom GMC Buick of Appleton.

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    Came in for service or repair
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