Reviews
5 Stars Without Hesitation! I recently purchased a black 2021 Mercedes-Benz GLC 300 from Fred's Executive Auto, and I can confidently say this was the best car-buying experience I've ever had. They easily earned a 5-star rating from me! From the moment I walked through the door, everyone welcomed me like family. The customer service exceeded every expectation. Mike was outstanding—knowledgeable, professional, patient, and never pressured me. He answered all of my questions, explained every feature of the vehicle, and made me feel completely confident in my purchase. I was so impressed that I returned within 24 hours to buy the vehicle. Mr. Q. is an incredible owner who truly cares about both his employees and customers. Mike made sure my Mercedes was beautifully detailed and Logan made sure it was filled with gas, while Oliver helped with my insurance and paperwork. Chase safely delivered my vehicle to my home after its inspection and even took the time to walk me through its features. Everyone worked together to make the entire process smooth, seamless, and stress-free. Not only did I receive an unbelievable deal on my Mercedes, but I also left knowing that Fred's Executive Auto genuinely stands behind its customers even after the sale. After visiting numerous dealerships during my vehicle search, I can honestly say Fred's Executive Auto is the very best by far. Thank you, Mr. Q., Mike, Logan, Oliver, Chase, and the entire Fred's Executive Auto team for treating me like family and making this such an unforgettable experience. If you're looking for a quality vehicle and exceptional customer service, I highly recommend Fred's Executive Auto without reservation!
5 Stars Without Hesitation! I recently purchased a black 2021 Mercedes-Benz GLC 300 from Fred's Executive Auto, and I can confidently say this was the best car-buying experience I've ever had. They easily earned a 5-star rating from me! From the moment I walked through the door, everyone welcomed me like family. The customer service exceeded every expectation. Mike was outstanding—knowledgeable, professional, patient, and never pressured me. He answered all of my questions, explained every feature of the vehicle, and made me feel completely confident in my purchase. I was so impressed that I returned within 24 hours to buy the vehicle. Mr. Q. is an incredible owner who truly cares about both his employees and customers. Mike made sure my Mercedes was beautifully detailed and Logan made sure it was filled with gas, while Oliver helped with my insurance and paperwork. Chase safely delivered my vehicle to my home after its inspection and even took the time to walk me through its features. Everyone worked together to make the entire process smooth, seamless, and stress-free. Not only did I receive an unbelievable deal on my Mercedes, but I also left knowing that Fred's Executive Auto genuinely stands behind its customers even after the sale. After visiting numerous dealerships during my vehicle search, I can honestly say Fred's Executive Auto is the very best by far. Thank you, Mr. Q., Mike, Logan, Oliver, Chase, and the entire Fred's Executive Auto team for treating me like family and making this such an unforgettable experience. If you're looking for a quality vehicle and exceptional customer service, I highly recommend Fred's Executive Auto without reservation!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Customer Service – The Best Car Buying Experience I've Ever Had! I recently purchased a beautiful black 2021 Mercedes-Benz GLC 300 from Fred's Executive Auto, and I can honestly say this was the best vehicle purchasing experience I have ever had. They easily earned a well-deserved 5-star rating from me! If I could give them more than five stars, I absolutely would. From the moment I walked through the doors, I was greeted with warm smiles and genuine hospitality from everyone in the office. Every employee made me feel welcomed, valued, and appreciated. Their customer service exceeded every expectation I had. Mike was absolutely phenomenal throughout the entire process. He took the time to show me the vehicle, explain its features and capabilities, answer every question I had, and allow me to take it for a thorough test drive. He was patient, knowledgeable, professional, and never made me feel pressured. His expertise and honesty gave me complete confidence in my decision. In fact, I was so impressed with the experience that I returned within 24 hours to purchase the vehicle. The professionalism displayed by the entire Fred's Executive Auto team was exceptional. Everyone worked together to ensure the process was seamless, smooth, and stress-free. Logan and Mike even offered to have my vehicle delivered to my home the following day. Mike also provided me with his personal contact information so I could reach out if I had any questions after leaving—a level of service that is rare to find today. When I returned to finalize my purchase, I was once again warmly greeted by the staff and had the pleasure of meeting Mr. Q. It was immediately evident that he is an outstanding owner who truly cares about both his employees and his customers. He treats everyone like family, and that culture is reflected throughout the entire dealership. Before delivering my vehicle, Mr. Q. even offered to have it professionally inspected to ensure everything was perfect. Mike made sure my Mercedes was detailed to perfection and Logan ensure it was filled with a full tank of gas before delivery. Oliver assisted me with my insurance and additional paperwork, while several other team members stepped in to help make the process efficient and enjoyable. Chase personally delivered my vehicle to my home after its inspection and even took the time to give me a tutorial on its features, patiently answering every question I had. Throughout my experience, I enjoyed great conversations, refreshments, and, most importantly, the reassurance that their relationship with me would not end once the paperwork was signed. They made it clear they would continue to support me with any questions or concerns I may have in the future. I also received an unbelievable deal on my vehicle, making the experience even more rewarding. The team at Fred's Executive Auto is knowledgeable, experienced, professional, and genuinely committed to serving their customers with excellence. They don't treat you like another sale—they treat you like family. They made me feel like a priority from beginning to end, and I left with complete confidence in my purchase and a huge smile on my face. After visiting numerous dealerships during my search for a vehicle, I can say without hesitation that Fred's Executive Auto is the very best by far. Their integrity, professionalism, and commitment to customer satisfaction are second to none. I give Fred's Executive Auto 5 stars without hesitation and highly recommend them to anyone looking for a quality vehicle and an exceptional car-buying experience. Thank you, Mr. Q., Mike, Logan, Oliver, Chase, and the entire Fred's Executive Auto family for making this such an unforgettable experience. Thank you for treating me like family, making me feel like a priority, and proving that outstanding customer service still exists. I look forward to doing business with you again!
Outstanding Customer Service – The Best Car Buying Experience I've Ever Had! I recently purchased a beautiful black 2021 Mercedes-Benz GLC 300 from Fred's Executive Auto, and I can honestly say this was the best vehicle purchasing experience I have ever had. They easily earned a well-deserved 5-star rating from me! If I could give them more than five stars, I absolutely would. From the moment I walked through the doors, I was greeted with warm smiles and genuine hospitality from everyone in the office. Every employee made me feel welcomed, valued, and appreciated. Their customer service exceeded every expectation I had. Mike was absolutely phenomenal throughout the entire process. He took the time to show me the vehicle, explain its features and capabilities, answer every question I had, and allow me to take it for a thorough test drive. He was patient, knowledgeable, professional, and never made me feel pressured. His expertise and honesty gave me complete confidence in my decision. In fact, I was so impressed with the experience that I returned within 24 hours to purchase the vehicle. The professionalism displayed by the entire Fred's Executive Auto team was exceptional. Everyone worked together to ensure the process was seamless, smooth, and stress-free. Logan and Mike even offered to have my vehicle delivered to my home the following day. Mike also provided me with his personal contact information so I could reach out if I had any questions after leaving—a level of service that is rare to find today. When I returned to finalize my purchase, I was once again warmly greeted by the staff and had the pleasure of meeting Mr. Q. It was immediately evident that he is an outstanding owner who truly cares about both his employees and his customers. He treats everyone like family, and that culture is reflected throughout the entire dealership. Before delivering my vehicle, Mr. Q. even offered to have it professionally inspected to ensure everything was perfect. Mike made sure my Mercedes was detailed to perfection and Logan ensure it was filled with a full tank of gas before delivery. Oliver assisted me with my insurance and additional paperwork, while several other team members stepped in to help make the process efficient and enjoyable. Chase personally delivered my vehicle to my home after its inspection and even took the time to give me a tutorial on its features, patiently answering every question I had. Throughout my experience, I enjoyed great conversations, refreshments, and, most importantly, the reassurance that their relationship with me would not end once the paperwork was signed. They made it clear they would continue to support me with any questions or concerns I may have in the future. I also received an unbelievable deal on my vehicle, making the experience even more rewarding. The team at Fred's Executive Auto is knowledgeable, experienced, professional, and genuinely committed to serving their customers with excellence. They don't treat you like another sale—they treat you like family. They made me feel like a priority from beginning to end, and I left with complete confidence in my purchase and a huge smile on my face. After visiting numerous dealerships during my search for a vehicle, I can say without hesitation that Fred's Executive Auto is the very best by far. Their integrity, professionalism, and commitment to customer satisfaction are second to none. I give Fred's Executive Auto 5 stars without hesitation and highly recommend them to anyone looking for a quality vehicle and an exceptional car-buying experience. Thank you, Mr. Q., Mike, Logan, Oliver, Chase, and the entire Fred's Executive Auto family for making this such an unforgettable experience. Thank you for treating me like family, making me feel like a priority, and proving that outstanding customer service still exists. I look forward to doing business with you again!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Logan the goat get u what u need any time any day bad weather good
Logan the goat get u what u need any time any day bad weather good
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We tried to find out about a car, but they didn’t answer emails or texts or Autotrader messages.
We tried to find out about a car, but they didn’t answer emails or texts or Autotrader messages.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Fred’s Executive Auto is the best Excellent customer service and experience from the time you park your car to come in You’re leaving with 1000% satisfactory
Fred’s Executive Auto is the best Excellent customer service and experience from the time you park your car to come in You’re leaving with 1000% satisfactory
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great service and communication very knowledgeable everyone there were nice very very recommended to anyone was a fast process and not confusing as they didn’t try to make it for us
Great service and communication very knowledgeable everyone there were nice very very recommended to anyone was a fast process and not confusing as they didn’t try to make it for us
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was looking for a particular car and stumbled on Fred’s Auto Executive dealership. This dealership had a wide inventory of luxury vehicles. I was helped by Henry, who was very detailed and a great sales person. Purchasing the car was easy and thorough. In addition to this establishment, all of my additional concerns with my purchase were addressed and handled well by Logan. He was very professional and very responsive. Overall, I am happy that a found this diamond in the rough. I am a satisfied customer and I recommend this dealership to future consumers.
I was looking for a particular car and stumbled on Fred’s Auto Executive dealership. This dealership had a wide inventory of luxury vehicles. I was helped by Henry, who was very detailed and a great sales person. Purchasing the car was easy and thorough. In addition to this establishment, all of my additional concerns with my purchase were addressed and handled well by Logan. He was very professional and very responsive. Overall, I am happy that a found this diamond in the rough. I am a satisfied customer and I recommend this dealership to future consumers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Caveat Emptor! In late August 2025, my wife purchased a 2017 Hyundai Azera from Fred's Executive Auto. I was not able to inspect the car because I away on a business trip, but my wife assured me that the car--which had body damage, poor paint, and some required maintenance--would be taken care of by the dealership prior to purchase. In hindsight, we never should have trusted the car, nor the dealership, for multiple reasons. -- The problems began when the body work took longer than expected; the car's delivery took several days longer than expected. I give grace to the dealership because they outsourced the bumper repair. -- When I first took a look at the car the evening my wife picked it up, I noticed immediate concerns: several lug nuts were missing from multiple tires, the "low tire pressure" light was on, the car had very clearly NOT been detailed despite promises to the contrary, and we were not able to gain access to the glove compartment because the key provided by Fred's was not the original. All of these small details add up, and point to a general lack of pride in the produce they are delivering. -- The next morning when I had better light, I took a closer look under the hood, I immediately saw more worrying issues. The air filter in the car was incredibly dark and dirt-covered...it had clearly not been changed in months or years. I can't say that the dealership misled us on this, but what an easy addition to be able to add on to the (supposed) oil change that they said was completed. -- Here's the major problem: when I checked the dipstick, the oil was BLACK. Like, "diesel truck" black. Now, Fred's had paperwork that showed that a shop had changed the oil and filter, but I was immediately doubtful. I pulled the oil filter, and it was IMMEDIATELY clear that not only was the filter not new, but it probably hadn't been changed in tens of thousands of mile, if ever (see picture). I have NEVER seen a filter in such condition, and a reputable repair shop that I trust immediately indicated that the oil probably had never been changed in the car. The shop strongly encouraged me to pursue returning the car and/or legal action because the long-term viability of an engine as poorly treated as this was dubious at best. We have since changed the oil multiple times in an effort to try and triage the damage done, but obviously no one knows what kind of time bomb Fred's Executive Auto may have sold my wife. -- When I reached out to the salesperson who sold my wife the car and explained the issue (including pictures and videos of the oil filter issue), I was only offered the reimbursement for the new oil and filter. Multiple calls and emails to the dealership were either dismissed, passed to different voicemail boxes, or ignored in the case of emails sent to multiple addresses from the dealership website or the few individuals who actually responded to my calls. -- Finally, the dealership did not divulge that the car would not be registered for the full year we paid for because it had not yet passed an emissions inspection. When I asked someone from the dealership why they didn't take care of it before giving us the car, the individual said they were not obligated to. Fortunately, the car passed the inspection (which we had to pay for), and the DMV subsequently sent us the registration. In summary: I fully believe that the dealership cuts multiple corners on auction-purchased cars to make as many quick sales as possible. I don't fault them for pursuing a profit, but in this case they sold an inferior product to someone who didn't know any better. On that front, I would STRONGLY discourage anyone who cannot closely examine a car for telltale problems such as this one--especially women like my wife, who very much felt taken advantage of in the aftermath of the sale--so they can avoid our experience.
Caveat Emptor! In late August 2025, my wife purchased a 2017 Hyundai Azera from Fred's Executive Auto. I was not able to inspect the car because I away on a business trip, but my wife assured me that the car--which had body damage, poor paint, and some required maintenance--would be taken care of by the dealership prior to purchase. In hindsight, we never should have trusted the car, nor the dealership, for multiple reasons. -- The problems began when the body work took longer than expected; the car's delivery took several days longer than expected. I give grace to the dealership because they outsourced the bumper repair. -- When I first took a look at the car the evening my wife picked it up, I noticed immediate concerns: several lug nuts were missing from multiple tires, the "low tire pressure" light was on, the car had very clearly NOT been detailed despite promises to the contrary, and we were not able to gain access to the glove compartment because the key provided by Fred's was not the original. All of these small details add up, and point to a general lack of pride in the produce they are delivering. -- The next morning when I had better light, I took a closer look under the hood, I immediately saw more worrying issues. The air filter in the car was incredibly dark and dirt-covered...it had clearly not been changed in months or years. I can't say that the dealership misled us on this, but what an easy addition to be able to add on to the (supposed) oil change that they said was completed. -- Here's the major problem: when I checked the dipstick, the oil was BLACK. Like, "diesel truck" black. Now, Fred's had paperwork that showed that a shop had changed the oil and filter, but I was immediately doubtful. I pulled the oil filter, and it was IMMEDIATELY clear that not only was the filter not new, but it probably hadn't been changed in tens of thousands of mile, if ever (see picture). I have NEVER seen a filter in such condition, and a reputable repair shop that I trust immediately indicated that the oil probably had never been changed in the car. The shop strongly encouraged me to pursue returning the car and/or legal action because the long-term viability of an engine as poorly treated as this was dubious at best. We have since changed the oil multiple times in an effort to try and triage the damage done, but obviously no one knows what kind of time bomb Fred's Executive Auto may have sold my wife. -- When I reached out to the salesperson who sold my wife the car and explained the issue (including pictures and videos of the oil filter issue), I was only offered the reimbursement for the new oil and filter. Multiple calls and emails to the dealership were either dismissed, passed to different voicemail boxes, or ignored in the case of emails sent to multiple addresses from the dealership website or the few individuals who actually responded to my calls. -- Finally, the dealership did not divulge that the car would not be registered for the full year we paid for because it had not yet passed an emissions inspection. When I asked someone from the dealership why they didn't take care of it before giving us the car, the individual said they were not obligated to. Fortunately, the car passed the inspection (which we had to pay for), and the DMV subsequently sent us the registration. In summary: I fully believe that the dealership cuts multiple corners on auction-purchased cars to make as many quick sales as possible. I don't fault them for pursuing a profit, but in this case they sold an inferior product to someone who didn't know any better. On that front, I would STRONGLY discourage anyone who cannot closely examine a car for telltale problems such as this one--especially women like my wife, who very much felt taken advantage of in the aftermath of the sale--so they can avoid our experience.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I drove all the way from Maine, and after bad experiences at dealerships in New York, New Jersey, and other dealerships in Virginia, I was fortunate to find the blessing that is Fred’s Executive Auto. From the initial moment of working with Mike, and going through the buying process, everyone was transparent and hardworking to help me get into the car I wanted. Fred’s Executive Auto will restore your faith in a genuine used car dealership experience. Mr Q does business the right way, and you can trust he will treat you with respect and do whatever he can for you! I wasn’t sure if a deal was going to be possible, but Mr Q made sure everything was taken care of and all my needs were met. He went above and beyond anything I could’ve asked. Thank you Mr Q for everything!
I drove all the way from Maine, and after bad experiences at dealerships in New York, New Jersey, and other dealerships in Virginia, I was fortunate to find the blessing that is Fred’s Executive Auto. From the initial moment of working with Mike, and going through the buying process, everyone was transparent and hardworking to help me get into the car I wanted. Fred’s Executive Auto will restore your faith in a genuine used car dealership experience. Mr Q does business the right way, and you can trust he will treat you with respect and do whatever he can for you! I wasn’t sure if a deal was going to be possible, but Mr Q made sure everything was taken care of and all my needs were met. He went above and beyond anything I could’ve asked. Thank you Mr Q for everything!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a car a couple years ago, Came back today to purchase another one. Truly a honorable dealership the first car i bought did not give me any issues and I loved the deal I got that’s why I am back today they treated me like family and took very good care of me.
I bought a car a couple years ago, Came back today to purchase another one. Truly a honorable dealership the first car i bought did not give me any issues and I loved the deal I got that’s why I am back today they treated me like family and took very good care of me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase