Reviews
Write a reviewI wanted a trade in.
I wanted a trade in. This was long distance- Kentucky to New Jersey. They made it clear they had any interest for a trade (8 series convertible 2019) with a purchase. I was very surprised they were not eager to enter a sales opportunity. The man told me to try to sell my car at carvana and then come back and shop there!
I wanted a trade in.
I wanted a trade in. This was long distance- Kentucky to New Jersey. They made it clear they had any interest for a trade (8 series convertible 2019) with a purchase. I was very surprised they were not eager to enter a sales opportunity. The man told me to try to sell my car at carvana and then come back and shop there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Keep getting recorded messages!
Keep getting recorded messages! Never heard from a live person! About the vehicle I was interested in!
Keep getting recorded messages!
Keep getting recorded messages! Never heard from a live person! About the vehicle I was interested in!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Even though I read many bad reviews I still decided to
Even though I read many bad reviews I still decided to drive from the DFW area to Houston to purchase a truck from Nxcess Motors. My salesman Chau was very nice to work with however I soon learned that many things that he told me were not accurate. Regarding the truck he sold me as well as zero contact after the sell. He chose to ignore my phone calls and texts. My list of gripes is way too long so I will just say this... buyer beware. This place is the epitome of a "used car salesman". I will never purchase there again and do not recommend.
Even though I read many bad reviews I still decided to
Even though I read many bad reviews I still decided to drive from the DFW area to Houston to purchase a truck from Nxcess Motors. My salesman Chau was very nice to work with however I soon learned that many things that he told me were not accurate. Regarding the truck he sold me as well as zero contact after the sell. He chose to ignore my phone calls and texts. My list of gripes is way too long so I will just say this... buyer beware. This place is the epitome of a "used car salesman". I will never purchase there again and do not recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I sent a request in on a V W Microvan in Texas.
I sent a request in on a V W Microvan in Texas. Never got any response.
I sent a request in on a V W Microvan in Texas.
I sent a request in on a V W Microvan in Texas. Never got any response.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
David Cordova is an asset to NXCESS. I dealt with David...
David Cordova is an asset to NXCESS. I dealt with David over the phone because I am over two hours away from the dealership, David and the team at NXCESS stayed true to their word. The car i was inquiring about was on point, couldn’t be happier.
David Cordova is an asset to NXCESS. I dealt with David...
David Cordova is an asset to NXCESS. I dealt with David over the phone because I am over two hours away from the dealership, David and the team at NXCESS stayed true to their word. The car i was inquiring about was on point, couldn’t be happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best in business!!
I will forever be thankful for David and the Nxcess team for taking care of me! My credit was far from average, and when other dealerships sold me lies David showed me Truth! I’m in love with Alfa Romeo Stelvio!! Thank you David for showing world class client service and having me in and out with 2 hours!
Best in business!!
I will forever be thankful for David and the Nxcess team for taking care of me! My credit was far from average, and when other dealerships sold me lies David showed me Truth! I’m in love with Alfa Romeo Stelvio!! Thank you David for showing world class client service and having me in and out with 2 hours!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stay Away! Buyer Beware
PLEASE READ...STAY AWAY from this dealership. DO NOT trust a word they say. I recently bought a Jeep Wrangler from this dealership and was told that it was in “immaculate condition, but inside and out”. Upon delivery, it was an absolute mess. 1) The Jeep would even shift into first gear. The clutch was almost down on the floorboard and needed a clutch kit job done immediately. 2) The rear main seal was leaking and needed to be repaired. 3) The dealer had used black spray paint on some trim pieces and it must’ve sat out in the rain shortly after painting. The black spray paint leaked down onto the gold factory paint job and required $600 worth of correction. 4) The windshield was cracked in two places. 5) The passenger seat had a big melted chocolate stain on the seat. It was like they did t even try to clean it up. I called Steve (General Manager) and acted like they would do the right thing to help pay for these issues...then radio silence. He won’t return phone calls, text messages or emails. This vehicle was falsely represented, COMPLETELY. And they knew it. It’s criminal, they showed no integrity, no courtesy, and absolutely zero honesty. Buyer beware, take your business elsewhere or get burned.
Stay Away! Buyer Beware
PLEASE READ...STAY AWAY from this dealership. DO NOT trust a word they say. I recently bought a Jeep Wrangler from this dealership and was told that it was in “immaculate condition, but inside and out”. Upon delivery, it was an absolute mess. 1) The Jeep would even shift into first gear. The clutch was almost down on the floorboard and needed a clutch kit job done immediately. 2) The rear main seal was leaking and needed to be repaired. 3) The dealer had used black spray paint on some trim pieces and it must’ve sat out in the rain shortly after painting. The black spray paint leaked down onto the gold factory paint job and required $600 worth of correction. 4) The windshield was cracked in two places. 5) The passenger seat had a big melted chocolate stain on the seat. It was like they did t even try to clean it up. I called Steve (General Manager) and acted like they would do the right thing to help pay for these issues...then radio silence. He won’t return phone calls, text messages or emails. This vehicle was falsely represented, COMPLETELY. And they knew it. It’s criminal, they showed no integrity, no courtesy, and absolutely zero honesty. Buyer beware, take your business elsewhere or get burned.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
PLEASE READ...STAY AWAY from this dealership. DO NOT...
PLEASE READ...STAY AWAY from this dealership. DO NOT trust a word they say. I recently bought a Jeep Wrangler from this dealership and was told that it was in “immaculate condition, but inside and out”. Upon delivery, it was an absolute mess. 1) The Jeep would even shift into first gear. The clutch was almost down on the floorboard and needed a clutch kit job done immediately. 2) The rear main seal was leaking and needed to be repaired. 3) The dealer had used black spray paint on some trim pieces and it must’ve sat out in the rain shortly after painting. The black spray paint leaked down onto the gold factory paint job and required $600 worth of correction. 4) The windshield was cracked in two places. 5) The passenger seat had a big melted chocolate stain on the seat. It was like they did t even try to clean it up. I called Steve (General Manager) and acted like they would do the right thing to help pay for these issues...then radio silence. He won’t return phone calls, text messages or emails. This vehicle was falsely represented, COMPLETELY. And they knew it. It’s criminal, they showed no integrity, no courtesy, and absolutely zero honesty. Buyer beware, take your business elsewhere or get burned.
PLEASE READ...STAY AWAY from this dealership. DO NOT...
PLEASE READ...STAY AWAY from this dealership. DO NOT trust a word they say. I recently bought a Jeep Wrangler from this dealership and was told that it was in “immaculate condition, but inside and out”. Upon delivery, it was an absolute mess. 1) The Jeep would even shift into first gear. The clutch was almost down on the floorboard and needed a clutch kit job done immediately. 2) The rear main seal was leaking and needed to be repaired. 3) The dealer had used black spray paint on some trim pieces and it must’ve sat out in the rain shortly after painting. The black spray paint leaked down onto the gold factory paint job and required $600 worth of correction. 4) The windshield was cracked in two places. 5) The passenger seat had a big melted chocolate stain on the seat. It was like they did t even try to clean it up. I called Steve (General Manager) and acted like they would do the right thing to help pay for these issues...then radio silence. He won’t return phone calls, text messages or emails. This vehicle was falsely represented, COMPLETELY. And they knew it. It’s criminal, they showed no integrity, no courtesy, and absolutely zero honesty. Buyer beware, take your business elsewhere or get burned.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I bought the vehicle but they weren’t honest about all...
I bought the vehicle but they weren’t honest about all the things wrong with it. They sent me videos and purposely left out the dashboard damage. Beware you’re going to be dealing with Unprofessionals
I bought the vehicle but they weren’t honest about all...
I bought the vehicle but they weren’t honest about all the things wrong with it. They sent me videos and purposely left out the dashboard damage. Beware you’re going to be dealing with Unprofessionals
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Stormy.
This dealership don't replay to offers on the web. very unprofessional and rude. Sales people are arrogant and greedy. vehicle prices are above market values.
Stormy.
This dealership don't replay to offers on the web. very unprofessional and rude. Sales people are arrogant and greedy. vehicle prices are above market values.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase