Mercedes-Benz of San Diego

I was defrauded by the dealership when purchasing my vehicle. I purchased a slightly used car from the dealer last month for over $50k. Before making... the purchase, I confirmed that the car had both keys and all paperwork, and was told affirmatively that it did. After all the paperwork was signed and sale completed, and the car was being delivered to me after detail, I'm told that the dealer can't find the second key and manual. I was told that those would be sent to me shortly after they are found, or if they can't be found, I'd be sent a replacement. I have now been strung along for over a month and the manager is reneging on sending me the key or the manual. I am very disappointed, and expected much more from a Penske dealership and an MB dealership.

I bought my first Mercedes recently at the Kearny Mesa dealership and had a great experience. Randy Johnson was the sales rep that helped me find the... right car at the right price. He's knowledgeable about the cars and has a lot of experience behind him - very professional throughout. Looking forward to working with him again in 3 years when my lease is up.

I've leased other Mercedes-Benz models before, but this was by far my best experience ever. Enrique made everything so easy. Thank you so much I will be... back again.

I wish I could give 10 stars instead of 5. The sales rep and staff were so kind and professional. We were kind of tough customer, but the sales rep, Dan... Casey, handled the business very well that we were so satisfied with purchasing a new vehicle. I’ve been shopping around many different vendors, and MB San Diego is the best dealer in my opinion. I cannot thank enough for the kindness and professionalism from the sales rep and staffs. The sales rep even baby sitting our precious daughter throughout the purchasing process. Just to short cap on the MB San Diego, the facility is very clean and organized, staffs are very helpful and nice, lastly the sales rep was so genuine to the customer. Once again, I will give 10 starts to the MB San Diego!!!

Front the start working with Jordan Hiller, to the exit, where they made sure to give new tires because they were worn more than compliance, this was a... great experience. Thanks, Jordan!

The experience with Mercedes-Benz and Enrique Lopez has been so amazing. This is my 2nd Mercedes-Benz and not my last I absolutely love love love them... Thank you Enrique and your team for everything you have done

After dealing with various dealer websites Enrique and Mercedes-Benz of San Diego were the best. He was very direct and professional. The only dealer to... be straight forward with me about the buying process. So glad we were able to work with him and Mercedes-Benz of San Diego.

Thanks Soheil! Best customer service and the car isn’t bad either.

This is our first Mercedes-Benz. This was so much fun. Case and Enrique made it so much and so easy. We will be back. Thank you so much.

Our experience with Mercedes Benz was awesome!!!! Enrique was amazing! we'll be back again and again. The best experience yet.