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Shottenkirk Chrysler Dodge Jeep RAM

4.2
(721 reviews)
Visit Shottenkirk Chrysler Dodge Jeep RAM
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:30pm
Tuesday 9:00am–8:00pm 7:00am–6:30pm
Wednesday 9:00am–8:00pm 7:00am–6:30pm
Thursday 9:00am–8:00pm 7:00am–6:30pm
Friday 9:00am–8:00pm 7:00am–6:30pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 consumer dealer award View 1 awards
2018 consumer dealer award

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New (866) 995-1454 (866) 995-1454
Used (866) 983-9404 (866) 983-9404
Service (866) 983-9406 (866) 983-9406

Inventory

See all 279 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since October 2004.
Shottenkirk Chrysler Dodge Jeep Ram is proud to serve Canton and surrounding Cherokee County! Our philosophy is simple: EARN the business of every customer and let them DRIVE HOME feeling confident!!

We pride ourselves on integrity & ensure customer satisfaction is 100%! Great selection of NEW and PRE OWNED Vehicles!!! Visit our dealership in Canton GA (200 Liberty Boulevard) and let us deliver YOUR NEXT NEW/USED CAR!

Call and ask for our Internet Department - we look forward to EARNING your business! EXIT 20 CANTON - TAKE RIGHT FIRST LEFT. Located under the BIG AMERICAN FLAG.

Service center

Phone number (866) 983-9406

Service hours

Monday
7:00am–6:30pm
Tuesday
7:00am–6:30pm
Wednesday
7:00am–6:30pm
Thursday
7:00am–6:30pm
Friday
7:00am–6:30pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.2
(721 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shottenkirk Chrysler Dodge Jeep RAM from DealerRater.

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5.0

Great experience!

Great experience!! All went smoothly and would recommend this Dealership to all for your next auto.

5.0

Great experience!

Great experience!! All went smoothly and would recommend this Dealership to all for your next auto.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your experience with us. We appreciate your feedback!

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1.0

Third vehicle in three years and seemed like all they

Third vehicle in three years and seemed like all they cared about was the money. Won't buy again. Salesman "Bear" was great, but everyone could care less about customer care.

1.0

Third vehicle in three years and seemed like all they

Third vehicle in three years and seemed like all they cared about was the money. Won't buy again. Salesman "Bear" was great, but everyone could care less about customer care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

He took his time and help me find the right vehicle he

He took his time and help me find the right vehicle he also helped me connect my phone and show me how everything worked

5.0

He took his time and help me find the right vehicle he

He took his time and help me find the right vehicle he also helped me connect my phone and show me how everything worked

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram!

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5.0

I got the Jeep I wanted at a great price.

I got the Jeep I wanted at a great price. I would recommend buy from Shottenkirk.

5.0

I got the Jeep I wanted at a great price.

I got the Jeep I wanted at a great price. I would recommend buy from Shottenkirk.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram!

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1.0

These guys are a legal walking nightmare of scam artist.

These guys are a legal walking nightmare of scam artist.They misrepresent their most expensive vehicles by telling you they have features they do not (William who works part time at there and Longhorns).This is while they are taking your fully loaded vehicle out from under you on a trade. Then they get their sales manager Jason involved to tell you they will make their mistake right only to have weeks go by of zero action. At that point they loop in the GM (Albert) who tries to act clueless and then refuses to do what his staff has promised in writing. The good news is that when dealerships such as this break the law they can be held accountable in the legal system.

1.0

These guys are a legal walking nightmare of scam artist.

These guys are a legal walking nightmare of scam artist.They misrepresent their most expensive vehicles by telling you they have features they do not (William who works part time at there and Longhorns).This is while they are taking your fully loaded vehicle out from under you on a trade. Then they get their sales manager Jason involved to tell you they will make their mistake right only to have weeks go by of zero action. At that point they loop in the GM (Albert) who tries to act clueless and then refuses to do what his staff has promised in writing. The good news is that when dealerships such as this break the law they can be held accountable in the legal system.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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2.0

We drove 1.

We drove 1.5 hours away to test drive a specific engine in a jeep GC L. We decided to trade In our vehicle and trusted the dealer to have a dealer trade back within a few days after being told that would be the case. That didn’t happen and no communication happened either regarding the initial dealer trade and the extended period of time that it was taking for it to show up. I decided to drive back early and take the wheels off our trade in due to the dealer not wanting to purchase them when we traded it in (they listed the vehicle with the wheels on that looks unprofessional to me the seller). I decided to drive back to take the wheels off and swap them with the other set of wheels that were in my possession before the vehicle sold. This was about a week after the Initial trade in. The next day, we receive notification that “our” vehicle had arrived. When we arrived to pick it up, the GM notifys us that it has more options but he’s “gonna eat it” due to the time frame issue. When we walk outside to view it, we noticed that the dealer decided to trade for a different vehicle with the wrong trim. This was very upsetting considering that no one reached out to us regarding the initial vehicle showing up in the mentioned timeline. We were told conflicting story’s why the first vehicle was not traded for which made us more upset (we do not appreciate people lying to us). We were also upset that the dealer would just trade for another vehicle even though we specifically said no to the high altitude trim on a white vehicle to our sales rep. The nerve that the dealer had regarding switching vehicles on is without our approval almost caused us to cancel the whole purchase. We eventually located another vehicle that was to our specifications plus more options on that same day and gave the green light to have it purchased. We were told that it should show up in 5-7 days which it did. We ended up getting our jeep that we wanted after almost a three week ordeal and 5 trips to the dealer that took us around 15 hours of drive time. One word comes to mind where the entire sales staff failed …communication! In owning close to 40 vehicles in my lifetime, this is the worst purchase experience I’ve had on a vehicle. The saving grace for the Gm was, allowing us to have a vehicle to drive during this time.

2.0

We drove 1.

We drove 1.5 hours away to test drive a specific engine in a jeep GC L. We decided to trade In our vehicle and trusted the dealer to have a dealer trade back within a few days after being told that would be the case. That didn’t happen and no communication happened either regarding the initial dealer trade and the extended period of time that it was taking for it to show up. I decided to drive back early and take the wheels off our trade in due to the dealer not wanting to purchase them when we traded it in (they listed the vehicle with the wheels on that looks unprofessional to me the seller). I decided to drive back to take the wheels off and swap them with the other set of wheels that were in my possession before the vehicle sold. This was about a week after the Initial trade in. The next day, we receive notification that “our” vehicle had arrived. When we arrived to pick it up, the GM notifys us that it has more options but he’s “gonna eat it” due to the time frame issue. When we walk outside to view it, we noticed that the dealer decided to trade for a different vehicle with the wrong trim. This was very upsetting considering that no one reached out to us regarding the initial vehicle showing up in the mentioned timeline. We were told conflicting story’s why the first vehicle was not traded for which made us more upset (we do not appreciate people lying to us). We were also upset that the dealer would just trade for another vehicle even though we specifically said no to the high altitude trim on a white vehicle to our sales rep. The nerve that the dealer had regarding switching vehicles on is without our approval almost caused us to cancel the whole purchase. We eventually located another vehicle that was to our specifications plus more options on that same day and gave the green light to have it purchased. We were told that it should show up in 5-7 days which it did. We ended up getting our jeep that we wanted after almost a three week ordeal and 5 trips to the dealer that took us around 15 hours of drive time. One word comes to mind where the entire sales staff failed …communication! In owning close to 40 vehicles in my lifetime, this is the worst purchase experience I’ve had on a vehicle. The saving grace for the Gm was, allowing us to have a vehicle to drive during this time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Great customer service, I felt welcomed as I walked in.

Great customer service, I felt welcomed as I walked in. I got the car I wanted and Cleveland was the best he was there from start to finish never left my side made sure I knew everything about the car inside and out. I differently recommend this this dealership and Cleveland.

1.0

Great customer service, I felt welcomed as I walked in.

Great customer service, I felt welcomed as I walked in. I got the car I wanted and Cleveland was the best he was there from start to finish never left my side made sure I knew everything about the car inside and out. I differently recommend this this dealership and Cleveland.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram!

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5.0

It was good.

It was good. The quick brown fox jumped over the lazy bear. She sold seashells.

5.0

It was good.

It was good. The quick brown fox jumped over the lazy bear. She sold seashells.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your experience with us. We appreciate your feedback!

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5.0

Fantastic dealership period great people amazing

Fantastic dealership period great people amazing hospitality get everything done in a timely fashion nice experience

5.0

Fantastic dealership period great people amazing

Fantastic dealership period great people amazing hospitality get everything done in a timely fashion nice experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram!

Show full review
5.0

It was a pleasant expeeience.

It was a pleasant expeeience. The website search capability is a time saver and really helps in the process of selection. Recommend putting prices back physically on the vehicles to assist in the selling and selection process.

5.0

It was a pleasant expeeience.

It was a pleasant expeeience. The website search capability is a time saver and really helps in the process of selection. Recommend putting prices back physically on the vehicles to assist in the selling and selection process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram!

Show full review
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