Been trying to finalize a deal that was agree to and shook on. After 4 weeks of promising the deal will be finalized I am still without a deal. Daily... calls go un-returned and sales representative never answers the phone during the day. Horrible customer service.
From start to finish from the time my vehicle was in service to the time of purchasing our nicer newer vehicle the service here was extraordinary. From... the service manager Pete to the salesman Chris the service brought forth by the dealership left me very happy and made a horrible situation a smile. Thank you so much the staff at Michaels Car Center for always having extraordinary customer service
Alex B at the Clinton Twp. location fulfilled everything I asked and I took delivery of my vehicle as scheduled. He did a great job and I’m very happy... with the vehicle and service I received.
I had been emailing one of the salesmen about a car I was interested in seeing. I made an appointment for a weekday after work, and drove my whole family... (2 kids under 4) 45 minutes to see it. When I got there, another salesman had a different car ready for me and told me the one I had an appointment to see was at another location. His response was a joke about the other salesmens incompetence, and a hands in the air "not my fault!" I really liked the car, so I made ANOTHER appointment to see my car. I eventually did purchase, thinking "hey, everyone has a bad day" right? Well, I've now owned my car over a month and I still have no title, plate or registration (my temp expired 2 weeks ago). Every time I call, its "the girls" fault or its on its way....this was hands down, start to finish the worst car purchase I've ever experienced. Save your self the headache and keep looking!!!
These guys disrespected me and my family after having me get 5 cars from there. Never had to pay so much out of my pocket for a deal they promised me.... Never would recommend this company to anyone
I would not deal with Michaels Car Center due to the lady in the lease program is very rude inconsiderate I lost my job and everything because of Michaels... Car Center
Didn't know If they could help me because I have some credit issues:( but they made it so easy and they helped me get into a car that I love! They didn't... just show me 1 car that would work or make me put a bunch of money down. Ask for Scott if you go there! He really went the extra mile on everything for me!
I was looking for a car what fit me best, my mom has got 3 cars previously from Micheals so I decided to go there to. I'm recommending if you were looking... for a cheap used car I would go to Michael's because they have the best nice low mileage cars for you to pick from.
Was interested in a jeep the bad got right back to me with lots of info and pictures
I called this dealer today 4/16/16 for price on a truck, he said he would call me back as soon as he talks to his manager, well it is now 4:20pm and no... call. If they can't make a simple call back then I don't what to deal with them.