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Albany Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:30am–1:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Albany Honda from DealerRater.

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My experience has been horrible.

My experience has been horrible. I took car in for power steering pump,struts,and oil change. They didn't do oil change and my light was on. They talked so ugly to me. I'm going to look for some to start fixing on my car. I'm so disappointed in there service's.

My experience has been horrible.

My experience has been horrible. I took car in for power steering pump,struts,and oil change. They didn't do oil change and my light was on. They talked so ugly to me. I'm going to look for some to start fixing on my car. I'm so disappointed in there service's.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Veronica, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (229) 432-9700 when you have a chance. Thank you, and we look forward to hearing from you.

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Great salesman!!! Richard!!

Richard Ludden at Albany Honda was a great sales person going above and beyond for us!!! He was very patient teaching us the features and the delivery was awesome! He is an asset! I have bought 3 vehicles from them. We enjoy Hondas. Sheila from Early County, Georgia!

Great salesman!!! Richard!!

Richard Ludden at Albany Honda was a great sales person going above and beyond for us!!! He was very patient teaching us the features and the delivery was awesome! He is an asset! I have bought 3 vehicles from them. We enjoy Hondas. Sheila from Early County, Georgia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

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I can only say I am happy with my purchase.

I was scared getting a new car but Richard Ludden made me feel comfortable making this purchase. I got the HR-V compact SUV. I never thought I would ever want a white vehicle but guess what I got. LOL Mr. Mosely was good with helping me and the business manager. Honda you have some awesome employees. I just have to thank Richard Ludden again. Thanks to all of you!!

I can only say I am happy with my purchase.

I was scared getting a new car but Richard Ludden made me feel comfortable making this purchase. I got the HR-V compact SUV. I never thought I would ever want a white vehicle but guess what I got. LOL Mr. Mosely was good with helping me and the business manager. Honda you have some awesome employees. I just have to thank Richard Ludden again. Thanks to all of you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

C. Dent, we are so happy to read such a great review about Richard and Albany Honda!

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I was very disappointed at albany honda. I think

They had me coming back on my lunch break and still wasted my time. We told them from the beginning that we didn't have a down payment and they said no problem. Got back down there and they said 1450.00 down so I said we told you we didn't have no money to put down. Then they say how about another 🚗, but could not put us in that one either. They keep checking my credit score and knowing they can not help me. I'm very upset.

I was very disappointed at albany honda. I think

They had me coming back on my lunch break and still wasted my time. We told them from the beginning that we didn't have a down payment and they said no problem. Got back down there and they said 1450.00 down so I said we told you we didn't have no money to put down. Then they say how about another 🚗, but could not put us in that one either. They keep checking my credit score and knowing they can not help me. I'm very upset.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They always say they can put you in a 🚗 but when.

They want call and let you know you didn't get approved. They will only call if you're approved. I think that's not good customer service. I didn't have a very good experience because I feel they considered me not to be important. At least call and be considerate. I'm still trying to get a car but I guess it want be from albany honda.

They always say they can put you in a 🚗 but when.

They want call and let you know you didn't get approved. They will only call if you're approved. I think that's not good customer service. I didn't have a very good experience because I feel they considered me not to be important. At least call and be considerate. I'm still trying to get a car but I guess it want be from albany honda.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Mrs. Easley

Mr V. Baker was awesome!!! I purchased a 2018 Honda Accord and he made the process very easy. The finance manager was awesome as well.

Mrs. Easley

Mr V. Baker was awesome!!! I purchased a 2018 Honda Accord and he made the process very easy. The finance manager was awesome as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Albany Honda did a great job!

Salesman Andy did a good job making my wife and I feel comfortable. When he was unable to lower the price of a new Honda CR-V to the point that we felt comfortable purchasing it, Andy got his Supervisor involved in order to make the deal work for us. John in the business office did a great job explaining the financing process.

Albany Honda did a great job!

Salesman Andy did a good job making my wife and I feel comfortable. When he was unable to lower the price of a new Honda CR-V to the point that we felt comfortable purchasing it, Andy got his Supervisor involved in order to make the deal work for us. John in the business office did a great job explaining the financing process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy Customer !!

I highly recommend this dealership to everyone!! I received very wonderful customer service from Andy Hewell and his manager! I am very very pleased with the overall service today! I will be back for future purchases!!

Happy Customer !!

I highly recommend this dealership to everyone!! I received very wonderful customer service from Andy Hewell and his manager! I am very very pleased with the overall service today! I will be back for future purchases!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

We had excellent service when purchasing our Honda Pilot from Andy. He negotiated a price with us, handled our paperwork in a timely manner and made us comfortable while all was being done. I would highly recommend Albany Honda to anyone. They aim to please!

Great Service

We had excellent service when purchasing our Honda Pilot from Andy. He negotiated a price with us, handled our paperwork in a timely manner and made us comfortable while all was being done. I would highly recommend Albany Honda to anyone. They aim to please!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome buying experience

Had an awesome buying experience from Albany Honda and Andy as my friendly, knowledgeable salesman! I definitely found the place to go and recommend for car buying!

Awesome buying experience

Had an awesome buying experience from Albany Honda and Andy as my friendly, knowledgeable salesman! I definitely found the place to go and recommend for car buying!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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