They had me coming back on my lunch break and still wasted my time. We told them from the beginning that we didn't have a down payment and they said no... problem. Got back down there and they said 1450.00 down so I said we told you we didn't have no money to put down. Then they say how about another , but could not put us in that one either. They keep checking my credit score and knowing they can not help me. I'm very upset.
They want call and let you know you didn't get approved. They will only call if you're approved. I think that's not good customer service. I didn't have... a very good experience because I feel they considered me not to be important. At least call and be considerate. I'm still trying to get a car but I guess it want be from albany honda.
Mr V. Baker was awesome!!! I purchased a 2018 Honda Accord and he made the process very easy. The finance manager was awesome as well.
Salesman Andy did a good job making my wife and I feel comfortable. When he was unable to lower the price of a new Honda CR-V to the point that we felt... comfortable purchasing it, Andy got his Supervisor involved in order to make the deal work for us. John in the business office did a great job explaining the financing process.
I highly recommend this dealership to everyone!! I received very wonderful customer service from Andy Hewell and his manager! I am very very pleased with... the overall service today! I will be back for future purchases!!
We had excellent service when purchasing our Honda Pilot from Andy. He negotiated a price with us, handled our paperwork in a timely manner and made us... comfortable while all was being done. I would highly recommend Albany Honda to anyone. They aim to please!
Had an awesome buying experience from Albany Honda and Andy as my friendly, knowledgeable salesman! I definitely found the place to go and recommend for... car buying!
I had a great and friendly experience at Albany Honda! My salesman, Andy was awesome! I'll be recommending this dealership to everyone!
I recently moved to Germany via the military and was looking for a newer Honda, a car brand I've always respected and desired. As I looked around the web... for a good ratio between miles/cost along with being accident free, I came across Albany Honda's awesome deal for a 2012 Civic SI in the color I wanted. Each step of the process, Kaylan from Albany Honda was super kind, and very eager to help, making herself available for contact at all times, especially considering the time difference. I greatly appreciate the level of dedication Kaylan put forward to make sure everything was taking care of: questions, paperwork, and even discussing shipping details. Thanks for being a great dealer and I look forward to doing business in the future! ~Alex
Great service! I bought a new car and used car within 2 weeks! I had great rates and the salesmen all work with you to get you driving in a great and dependable... car...Thank you Villus, Keith and Greg for all you do!