Reviews
Write a reviewGreat Experience!
I went in knowing which car I wanted. When I got to IMX the car was sitting out front waiting for me. Robert from sales, greeted my boyfriend and I. No pressure, no push, no fast talk, just great knowledge and information about the car. We had a pleasant test-drive. The car was pristine. I knew immediately I would take this car after searching for so long. Maria in financials was fantastic also. It was such a great experience. Would recommend to anyone!
Great Experience!
I went in knowing which car I wanted. When I got to IMX the car was sitting out front waiting for me. Robert from sales, greeted my boyfriend and I. No pressure, no push, no fast talk, just great knowledge and information about the car. We had a pleasant test-drive. The car was pristine. I knew immediately I would take this car after searching for so long. Maria in financials was fantastic also. It was such a great experience. Would recommend to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
IMX are great!
Robert and Maria at IMX are live savers! We searched for weeks for a new family car and struggled to get approved for financing. The process at IMX was easy and hassle free. We drove away in a beautiful 2017 Mitsubishi Outlander Sport with low mileage and the price we paid was on point. Thank you so much!
IMX are great!
Robert and Maria at IMX are live savers! We searched for weeks for a new family car and struggled to get approved for financing. The process at IMX was easy and hassle free. We drove away in a beautiful 2017 Mitsubishi Outlander Sport with low mileage and the price we paid was on point. Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, really nice financing option.
After we had visited many different places, big and small, me and my wife went there to look at used Honda Odyssey. The car was well maintained, with clean title, as described. We were met by Sam, very amiable , truly friendly, and professional salesman. Shortly after that we ended up buying the car. The process was expedient and very easy. We were offered great financing. It was really nice car buying experience. We highly recommend that place.
Great service, really nice financing option.
After we had visited many different places, big and small, me and my wife went there to look at used Honda Odyssey. The car was well maintained, with clean title, as described. We were met by Sam, very amiable , truly friendly, and professional salesman. Shortly after that we ended up buying the car. The process was expedient and very easy. We were offered great financing. It was really nice car buying experience. We highly recommend that place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Best In Burbank
IMX Auto Group is where to purchase your next car. Out of all my experiences buying a car, this one was the most pleasurable because of the great staff. As soon as you drive onto the auto lot, you are greeted with friendly staff without the feeling of being pressured to buy a car. The dealership owner was generous to spend a little time talking with me and informing me about my new car. And excellent customer service from Tiger and Maria who took the time without haste to assure I was comfortable with my purchase & that I had the best financing. Thank you Tiger & Maria!!! ??????????
The Best In Burbank
IMX Auto Group is where to purchase your next car. Out of all my experiences buying a car, this one was the most pleasurable because of the great staff. As soon as you drive onto the auto lot, you are greeted with friendly staff without the feeling of being pressured to buy a car. The dealership owner was generous to spend a little time talking with me and informing me about my new car. And excellent customer service from Tiger and Maria who took the time without haste to assure I was comfortable with my purchase & that I had the best financing. Thank you Tiger & Maria!!! ??????????
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, quick response, great deal
After a few emails with Tigran I was on the plane. He picked me up from airport. We did a test dive and 30 min later I was on my way back home in the new car.
Great service, quick response, great deal
After a few emails with Tigran I was on the plane. He picked me up from airport. We did a test dive and 30 min later I was on my way back home in the new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
SAAB 9-5 Aero, how was this car not already sold?
Simply put, don't think you're being pressured into buying a car and you won't be! Mind over matter! The sales associates will literally pamper you out the door after offering comprehensive information on the car you are looking into, and with incredible ease, they will help YOU make the right decision. They aim to please, not to overcharge at IMX. If it weren't for Zack and Drew, honestly, i might still feel a little betrayed by the auto buying industry. Their customer service is top notch, speedy and always geared toward getting you where you need to go. Buying from IMX Auto Group is easy, fun, and a great way to rate your overall shopping experience in comparison to other cars you've driven. I felt so confident in the car I bought - a gorgeous, glossy, mean machine to say the least. I even felt more of a need to impress THEM, as the paper signing began. The dealership itself is stunning, and I have no complaints in regard to their knowledge and expertise and ability to get me sold on a car i love. Still need a repair done, but get this, IMX offered to replace a part for me for free! And here I was thinking I would have to go the long way and call Sweden myself. Call them! Great inventory, on point pricing, and DEALS DEALS DEALS! Thanks IMX, see you soon! Mr. Jacob Bonaventura Proud owner of a 2003 SAAB TURBO.
SAAB 9-5 Aero, how was this car not already sold?
Simply put, don't think you're being pressured into buying a car and you won't be! Mind over matter! The sales associates will literally pamper you out the door after offering comprehensive information on the car you are looking into, and with incredible ease, they will help YOU make the right decision. They aim to please, not to overcharge at IMX. If it weren't for Zack and Drew, honestly, i might still feel a little betrayed by the auto buying industry. Their customer service is top notch, speedy and always geared toward getting you where you need to go. Buying from IMX Auto Group is easy, fun, and a great way to rate your overall shopping experience in comparison to other cars you've driven. I felt so confident in the car I bought - a gorgeous, glossy, mean machine to say the least. I even felt more of a need to impress THEM, as the paper signing began. The dealership itself is stunning, and I have no complaints in regard to their knowledge and expertise and ability to get me sold on a car i love. Still need a repair done, but get this, IMX offered to replace a part for me for free! And here I was thinking I would have to go the long way and call Sweden myself. Call them! Great inventory, on point pricing, and DEALS DEALS DEALS! Thanks IMX, see you soon! Mr. Jacob Bonaventura Proud owner of a 2003 SAAB TURBO.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I buy that car cash I'm about to find out !!
'got Benz S class 3 weeks ago pay cash, they have to do a few things I'm about to find out how ,good this dealer really is. Maria is an excellent person she said she sey they would take care of me.
I buy that car cash I'm about to find out !!
'got Benz S class 3 weeks ago pay cash, they have to do a few things I'm about to find out how ,good this dealer really is. Maria is an excellent person she said she sey they would take care of me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
You dont buy their cars? No Pressure!
I think this is only the dealership that doesnt pressure their customers to by their cars. Trust me, they have really good selection. They give you the facts, you test drive it, you tell them you'll think about it and they still smile and tell you they want to see you again. No pressure which you love, no rude salespeople unlike Southbay Hyundai (Sales Representative Sean). Dro rocks! very accommodating but will give you no pressure. I'm still thinking to go back to get that car that I like!
You dont buy their cars? No Pressure!
I think this is only the dealership that doesnt pressure their customers to by their cars. Trust me, they have really good selection. They give you the facts, you test drive it, you tell them you'll think about it and they still smile and tell you they want to see you again. No pressure which you love, no rude salespeople unlike Southbay Hyundai (Sales Representative Sean). Dro rocks! very accommodating but will give you no pressure. I'm still thinking to go back to get that car that I like!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great to work with
Zack and his staff were GREAT!! They did everything they said they would and made this a smooth car buying experience. I bought my car from IMX Auto Group over the internet and had it shipped cross country and I couldn't be happier with the service I received.
Great to work with
Zack and his staff were GREAT!! They did everything they said they would and made this a smooth car buying experience. I bought my car from IMX Auto Group over the internet and had it shipped cross country and I couldn't be happier with the service I received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase