Sheridan Nissan

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4.7
(665 reviews)
Visit Sheridan Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–8:00pm 7:30am–8:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (302) 613-4561 (302) 613-4561
Used (302) 613-2175 (302) 613-2175
Service (302) 613-0739 (302) 613-0739

Inventory

See all 138 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2004.
Welcome to Sheridan Nissan! Located in New Castle DE Sheridan Nissan is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Sheridan Nissan a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Nissan you?ve come to the right place!
Making a difference one customer at a time!

Service center

Phone number (302) 613-0739

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–8:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.7
(665 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheridan Nissan from DealerRater.

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5.0

Amazing sales and customer service experience.

Amazing sales and customer service experience. I highly recommend Sheridan Nissan and will keep going back.

5.0

Amazing sales and customer service experience.

Amazing sales and customer service experience. I highly recommend Sheridan Nissan and will keep going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Excellant dealership and excellant .

Excellant dealership and excellant . Have brought all y cars from Sheridan in Newcastle no regrets ! Highly recommend then!!

5.0

Excellant dealership and excellant .

Excellant dealership and excellant . Have brought all y cars from Sheridan in Newcastle no regrets ! Highly recommend then!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Embarrassed.

Embarrassed. I have bought 3 cars from Sheridan Nissan over the last 15 years. I brought a friend to Sheridan Nissan. He spoke with a Pedro. He wants to buy a luxury suv. Ready to spend the big bucks. However the vehicle shown as a new vehicle was scratched and damaged. The salesman said we can fix it and it will be like new. Ha ha, New is new, not like new. What a play on words. We tried to overlook the horrible cheesy sales talk, but instead of discounting the vehicle we had already reasearched and knew the offer price on line, we get insulated with bogus up charging. No discount for the damaged (like new, but not new vehicle). Then to add insult to injury a final offer to extend payments to 84 months. Ha ha as if we are inexperienced at buying cars. No discount, a damaged vehicle, up charged vehicle over the advertised price and even after offering a higher down payment they offered to extend payment to 84 months which extends the finance interest rates…..keep raising the price means Sheridan Nissan wants to keep their 2023 luxury already pricey vehicle in stock, allowing potential customers to go to Hetrick Nissan in Dover to purchase a 2024 same make and model un-damaged luxury SUV and a better price. Buyers beware of Sheridan Nissan. Bet my 4th car will not be with them.

1.0

Embarrassed.

Embarrassed. I have bought 3 cars from Sheridan Nissan over the last 15 years. I brought a friend to Sheridan Nissan. He spoke with a Pedro. He wants to buy a luxury suv. Ready to spend the big bucks. However the vehicle shown as a new vehicle was scratched and damaged. The salesman said we can fix it and it will be like new. Ha ha, New is new, not like new. What a play on words. We tried to overlook the horrible cheesy sales talk, but instead of discounting the vehicle we had already reasearched and knew the offer price on line, we get insulated with bogus up charging. No discount for the damaged (like new, but not new vehicle). Then to add insult to injury a final offer to extend payments to 84 months. Ha ha as if we are inexperienced at buying cars. No discount, a damaged vehicle, up charged vehicle over the advertised price and even after offering a higher down payment they offered to extend payment to 84 months which extends the finance interest rates…..keep raising the price means Sheridan Nissan wants to keep their 2023 luxury already pricey vehicle in stock, allowing potential customers to go to Hetrick Nissan in Dover to purchase a 2024 same make and model un-damaged luxury SUV and a better price. Buyers beware of Sheridan Nissan. Bet my 4th car will not be with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

People are always nice.

People are always nice. Roy was great, answered my questions. Explained what was done with my car and recommendations for later.

5.0

People are always nice.

People are always nice. Roy was great, answered my questions. Explained what was done with my car and recommendations for later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I can always get an appointment at Sheridan Nissan to

I can always get an appointment at Sheridan Nissan to have my vehicle serviced the Service Advisers Are very professional and knowledgeable The services performed on my Nissan are excellent.

5.0

I can always get an appointment at Sheridan Nissan to

I can always get an appointment at Sheridan Nissan to have my vehicle serviced the Service Advisers Are very professional and knowledgeable The services performed on my Nissan are excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Always caring for their customers.

Always caring for their customers. Honest for the repairs needed. Great Coffee Always respectful of customers time frame .shop is always clean.

5.0

Always caring for their customers.

Always caring for their customers. Honest for the repairs needed. Great Coffee Always respectful of customers time frame .shop is always clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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4.0

Quick oil change, clean facility, well mannered service.

Quick oil change, clean facility, well mannered service. Been going there for a few years.

4.0

Quick oil change, clean facility, well mannered service.

Quick oil change, clean facility, well mannered service. Been going there for a few years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

The sales and service team are always very helpful and

The sales and service team are always very helpful and accommodating. Bill and Mike and service are the best.

5.0

The sales and service team are always very helpful and

The sales and service team are always very helpful and accommodating. Bill and Mike and service are the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Bill and staff are incredibly helpful at taking care of

Bill and staff are incredibly helpful at taking care of the client and meeting they’d needs

5.0

Bill and staff are incredibly helpful at taking care of

Bill and staff are incredibly helpful at taking care of the client and meeting they’d needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Great service in a timely manner.

Great service in a timely manner. Excellent professional, and very friendly employees. Woud highly recommend to my colleagues 👌 Thank you!

5.0

Great service in a timely manner.

Great service in a timely manner. Excellent professional, and very friendly employees. Woud highly recommend to my colleagues 👌 Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

One more thing Bob (not K) Was my wonderful sales person just one year ago. Excellent Work, Bob!

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