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Dick Hannah Subaru

(2,803 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00pm–8:00pm 7:00am–5:00pm
Sunday 10:00am–8:00pm Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2022 state dealer award 2020 state dealer award 2017 state dealer award 2015 state dealer award 2013 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(2,803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Hannah Subaru from DealerRater.

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I am a return customer, both my experiences with Dick Hannah Subaru are worth me letting others know. My sales person Gary Meyers was the perfect amount of seeing what we want and giving us room to look at the correct cars. Gary was beyond knowledgeable on all of the Subaru vehicles. We narrowed down what model we wanted and which package. As we test drove he spoke about the features on the car we chose. Again the perfect amount of inserting information and letting us enjoy this car buying process. Negotiating our trade and price of new car went smoothly, much to the horror stories you hear there was no games. Tanya our finance manager was so easy to work with and that process went as expected by the Dick Hannah team, respectfully and timely.

I am a return customer, both my experiences with Dick Hannah Subaru are worth me letting others know. My sales person Gary Meyers was the perfect amount of seeing what we want and giving us room to look at the correct cars. Gary was beyond knowledgeable on all of the Subaru vehicles. We narrowed down what model we wanted and which package. As we test drove he spoke about the features on the car we chose. Again the perfect amount of inserting information and letting us enjoy this car buying process. Negotiating our trade and price of new car went smoothly, much to the horror stories you hear there was no games. Tanya our finance manager was so easy to work with and that process went as expected by the Dick Hannah team, respectfully and timely.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bill Parker was my salesperson and he was so caring and knowledgeable. He made me feel very welcome and cared for without pressure. This location is super friendly and on the mark with everything they do.

Bill Parker was my salesperson and he was so caring and knowledgeable. He made me feel very welcome and cared for without pressure. This location is super friendly and on the mark with everything they do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Dick Hannah Subaru in Vancouver WA is outstanding in sales and service! We were truly amazed how kind they all were and how fast we put our deal together without the whole go back and forth style negotiating! Thank you! I love my new car! Bill Parker was the absolute best in helping me choose the perfect fit for my wants and needs! He is a very patient man! Thank You Bill! Andrew was also very helpful and we will get to test his instructions on my "help me" questions. I apologize, there were others that took part in our car decision and I don't remember all the names and title but want to thank you too! Thank you Dick Hannah Motors we are truly impressed!

Dick Hannah Subaru in Vancouver WA is outstanding in sales and service! We were truly amazed how kind they all were and how fast we put our deal together without the whole go back and forth style negotiating! Thank you! I love my new car! Bill Parker was the absolute best in helping me choose the perfect fit for my wants and needs! He is a very patient man! Thank You Bill! Andrew was also very helpful and we will get to test his instructions on my "help me" questions. I apologize, there were others that took part in our car decision and I don't remember all the names and title but want to thank you too! Thank you Dick Hannah Motors we are truly impressed!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ather provided a top notch experience! I believe the price was fair, they run a classy business. Thank you Ather!

Ather provided a top notch experience! I believe the price was fair, they run a classy business. Thank you Ather!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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This is the fourth car we have purchased through Dick Hannah. We have always found the employees incredibly helpful and patient, a nice car selection and fair price.

This is the fourth car we have purchased through Dick Hannah. We have always found the employees incredibly helpful and patient, a nice car selection and fair price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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This is the third Subaru I’ve bought from this dealership. There is a reason I keep coming back. The team there is amazing! Chad helped this time around. He was kind, answered all my questions & went above and beyond to help me. I will always recommend this dealership to anyone looking for a new vehicle

This is the third Subaru I’ve bought from this dealership. There is a reason I keep coming back. The team there is amazing! Chad helped this time around. He was kind, answered all my questions & went above and beyond to help me. I will always recommend this dealership to anyone looking for a new vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Gary at Dick Hannah was incredibly communicative and helpful throughout every phase of the car-buying process!

Gary at Dick Hannah was incredibly communicative and helpful throughout every phase of the car-buying process!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This EV purchase was my 5th new Subaru, and the 3rd I've purchased from this dealership. I got a fair price for my low mileage. trade, and a fair price for my new car, with the exact features I wanted. My time is valuable, and appreciate not having to jump through haggling hoops. Also, the service department at this dealership is the best. A great place!

This EV purchase was my 5th new Subaru, and the 3rd I've purchased from this dealership. I got a fair price for my low mileage. trade, and a fair price for my new car, with the exact features I wanted. My time is valuable, and appreciate not having to jump through haggling hoops. Also, the service department at this dealership is the best. A great place!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Cherie, for your continued trust in Dick Hannah Subaru—it truly means a lot to us to be part of your fifth Subaru and third purchase with our team! We’re glad to hear you felt the process was fair, straightforward, and respectful of your time. Creating a transparent, no-pressure experience is a big part of how we aim to live the Subaru Love Promise every day. It’s also great to know our Service Department continues to deliver the level of care you expect—they’ll appreciate the shoutout. Enjoy your new EV, and thank you again for being part of the Dick Hannah Subaru family. We look forward to helping you for many miles to come!

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We were looking for a certified pre-owned Subaru Crosstrek for our college-age son to drive and saw one that interested us online at Dick Hannah Subaru. After receiving an initial response to our inquiry overnight, we scheduled a test drive the next morning. The condition of the car was excellent despite having been used for 27K miles. Our sales consultant, Robin Volvoka, was our advocate throughout the process, providing top-notch customer service. He was genuinely personable, and he helped us achieve our goal without any off-putting sales tactics or pressure. If he didn't know the answer to a question, he researched it and followed up within minutes. We were able to negotiate a fair price for the car, and the remaining steps to buy it were fast and easy. We definitely would return to Dick Hannah Subaru for future vehicle purchases.

We were looking for a certified pre-owned Subaru Crosstrek for our college-age son to drive and saw one that interested us online at Dick Hannah Subaru. After receiving an initial response to our inquiry overnight, we scheduled a test drive the next morning. The condition of the car was excellent despite having been used for 27K miles. Our sales consultant, Robin Volvoka, was our advocate throughout the process, providing top-notch customer service. He was genuinely personable, and he helped us achieve our goal without any off-putting sales tactics or pressure. If he didn't know the answer to a question, he researched it and followed up within minutes. We were able to negotiate a fair price for the car, and the remaining steps to buy it were fast and easy. We definitely would return to Dick Hannah Subaru for future vehicle purchases.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Robin and our certified pre-owned Crosstrek. We appreciate your trust in us.

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Jay Harden went above and beyond to make getting the new Uncharted a great experience. He made the entire process easy and painless. Thank you so much.

Jay Harden went above and beyond to make getting the new Uncharted a great experience. He made the entire process easy and painless. Thank you so much.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your feedback about Jay Harden. Thrilled he made getting your new Uncharted easy and painless.

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