Dick Hannah Subaru

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Reviews

4.7
(471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Hannah Subaru from DealerRater.

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5.0

My experience at Dick Hannah

The service tech was friendly, knowledgeable and got me in and out in a little over an hour. I was informed by another dealership that they would need to have my car for 2-3 days to diagnose the trouble my car was having. The facility was clean, with great coffee and friendly employees.

Dealer response

Hi Michael, we are very happy to have provided you with such a positive experience. If you have any further questions, please give us a call. We're always happy to help.

5.0

Outstanding customer service

Outstanding customer service! Very professional, appointment times are kept, you are kept well informed during the process. I?m so glad I switched from Gresham Subaru.

Dealer response

Hi Dolores, we're happy to hear you had such a positive experience with our team. If you have any further questions, please give us a call. We're always happy to help.

5.0

dick hannah subaru

Timely, friendly, thorough. Was ready for my appt and got it done under estimated time

Dealer response

Hi Anne, we are very happy to have provided you with such a positive experience. Please let us know if there is anything else we can do for you; we are more than happy to help.

5.0

Continued Good Service

Just a routine oil change and tire rotation for my Crosstrek but I appreciate the inspection and the information about the status of my brakes and tires. I enjoyed Olivia again as my customer service representative. I do recommend a modification to the customer service lounge as I am a senior with some joint replacements, and some taller more upright and hard surfaced or lightly cushioned chairs would be more user friendly.

Dealer response

Hi Shari, we are so happy to read such a great review about Dick Hannah Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help.

5.0

Having my oil changed

They changed the oil and rotated my cars in a very timely matter. The customer lounge is very comfortable.

Dealer response

Hi Jill, we are very happy to have provided you with such a positive experience. We are always more than happy to assist you if anything else comes up. Take care.

5.0

Service experience

I was in for a 6,000 mile check up. I received prompt attention upon arrival. I waited the customer lounge - very comfortable area. The service was completed in about half the time estimated for it. It was an excellent experience.

Dealer response

Hi, we are very happy to have provided you with such a positive experience. If you have any further questions, please give us a call. We're always happy to help.

5.0

Great Service!

We love this subaru dealership! Great team, always making sure the car looks great and feels great! great customer service. thank you

Dealer response

Hi Victoria, we are very happy to have provided you with such a positive experience. If you have any further questions, please give us a call. We're always happy to help.

5.0

Weird problem

Strange problem, radio would not function? Olivia worked her magic, out the door in 20 minutes.

Dealer response

Hello Thomas, thank you; we appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help.

5.0

Happy Driver

Worked with Chris Bauman who was very patient and very competent. Repair seems great so far.

Dealer response

Hi Stan, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Subaru. If you have any further questions, please give us a call. We're always happy to help.

5.0

Dick Hannah Subaru

I had my oil changed and a recall matter addressed. Easy to get an appointment and the work was timely done.

Dealer response

Hi Donald, we are very happy to have provided you with such a positive experience. If you have any further questions, please give us a call. We're always happy to help.

See all 471 reviews