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Deacon Jones Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Retired New Jersey Transit regional supervisor

I live in New Jersey and was able to contact Jermaine (The car gentleman) in GoldsboroNC. He was very knowledgeable of the car I was looking for and very helpful assisting with the paper work. I was impressed with the delivery process and getting a follow up call the check and insure all the bases were covered. (I'm still happy with the telluride)

Retired New Jersey Transit regional supervisor

I live in New Jersey and was able to contact Jermaine (The car gentleman) in GoldsboroNC. He was very knowledgeable of the car I was looking for and very helpful assisting with the paper work. I was impressed with the delivery process and getting a follow up call the check and insure all the bases were covered. (I'm still happy with the telluride)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Fred, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Deacon Jones Kia of Goldsboro nc

My salesman and everyone there were over and beyond nice made us feel so special we’ve bought lots of vehicles over the years and never were treated so nice thanks to all the Kia of Goldsboro group!

Deacon Jones Kia of Goldsboro nc

My salesman and everyone there were over and beyond nice made us feel so special we’ve bought lots of vehicles over the years and never were treated so nice thanks to all the Kia of Goldsboro group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Fantastic service!!l

Our sales rep went over 250% to help us get in the car we wanted. She was very knowledgeable and answered all the questions we asked her. She made us feel like we were at home. Thank you Miss Maurine

Fantastic service!!l

Our sales rep went over 250% to help us get in the car we wanted. She was very knowledgeable and answered all the questions we asked her. She made us feel like we were at home. Thank you Miss Maurine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ronnie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Fantastic!

Everyone we met and worked with was absolutely Awesome! Never any pressure. They were all so helpful! Jermaine, our salesperson was Fantastic! Thanks to all!

Fantastic!

Everyone we met and worked with was absolutely Awesome! Never any pressure. They were all so helpful! Jermaine, our salesperson was Fantastic! Thanks to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst car ever.

Worst car buying experience I ever had. I've been buying cars since 1974. The car broke down three times the first week I bought it. The dealership kept the car in the repair shop for over two weeks before repairing it. The car was returned to me and it broke down again two days after getting it back home. I won't ever recommend Deavon Jones Kia to anyone ever again.

Worst car ever.

Worst car buying experience I ever had. I've been buying cars since 1974. The car broke down three times the first week I bought it. The dealership kept the car in the repair shop for over two weeks before repairing it. The car was returned to me and it broke down again two days after getting it back home. I won't ever recommend Deavon Jones Kia to anyone ever again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you giving us the chance to improve by providing us with this feedback and working directly with our GM at the store to get a resolution on the vehicle. Please reach out directly to us at (919) 581-0345 as we work together on a resolution. Thank you again, Deacon Jones Kia.

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Excellent customer service

Excellent customer service. Very pleased with my new car and I will be sending others that way for a new car. Will recommend for future

Excellent customer service

Excellent customer service. Very pleased with my new car and I will be sending others that way for a new car. Will recommend for future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Buyer

Helpful, friendly and great customer service. Answered all our questions. Took plenty of time with us. Would definitely recommend Deacon Jones Kia of Goldsboro to anyone interested in a new or used vehicle.

Buyer

Helpful, friendly and great customer service. Answered all our questions. Took plenty of time with us. Would definitely recommend Deacon Jones Kia of Goldsboro to anyone interested in a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kia Sorento

Buying experience was excellent. I came to look and left with the vehicle I was looking for. Sales person was very helpful and courteous. I have always been satisfied with the service I have received in the past and am sure I will receive the same quality service on my new vehicle.

Kia Sorento

Buying experience was excellent. I came to look and left with the vehicle I was looking for. Sales person was very helpful and courteous. I have always been satisfied with the service I have received in the past and am sure I will receive the same quality service on my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service from Maurine!

Great customer service from Maurine! She is our go to sales person. Go here if you wanted to be treated with care and respect. Awesome selection of new and used vehicles.

Great customer service from Maurine!

Great customer service from Maurine! She is our go to sales person. Go here if you wanted to be treated with care and respect. Awesome selection of new and used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2018 KIA Optima S

Really not much to say, Buying experience was excellent, courteous and friendly Staff. I drove off with the KIA I always wanted. Our family bought 8 KIAs from Deacon Jones and I Highly recommend Deacon Jones if you're buying a KIA..................

2018 KIA Optima S

Really not much to say, Buying experience was excellent, courteous and friendly Staff. I drove off with the KIA I always wanted. Our family bought 8 KIAs from Deacon Jones and I Highly recommend Deacon Jones if you're buying a KIA..................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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