Reviews
Thought I had a deal, only to be contacted 30 minutes
Thought I had a deal, only to be contacted 30 minutes later, as I was loading up for a 3 hour trip to the dealer, to tell me the vehicle was apparently sold by another salesman.
Thought I had a deal, only to be contacted 30 minutes
Thought I had a deal, only to be contacted 30 minutes later, as I was loading up for a 3 hour trip to the dealer, to tell me the vehicle was apparently sold by another salesman.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Donovan, Thank you for your feedback. It is unfortunate that you were not able to leave with the vehicle that you wanted. We would be happy to help you find an equivalent or better vehicle. Please reach out if there is anything we can do to improve your visit. Alex Williams - Sales Desk Manager - alexwilliams@lithia.com
Just bought my car from Great Falls Lithia.
Just bought my car from Great Falls Lithia. Brian and Jeremy were rock stars to work with. What a great experience!
Just bought my car from Great Falls Lithia.
Just bought my car from Great Falls Lithia. Brian and Jeremy were rock stars to work with. What a great experience!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your glowing review. Happy to hear you had a great experience with our team at Lithia Chrysler Jeep Dodge of Great Falls.
The service department have treated me very well!
The service department have treated me very well! They try to do the best for their customers. They answer all my questions so even I under what’s going on with my vehicle.
The service department have treated me very well!
The service department have treated me very well! They try to do the best for their customers. They answer all my questions so even I under what’s going on with my vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate hearing about your positive experience with our service department at Lithia Chrysler Jeep Dodge of Great Falls. We're always here to provide clear information about the status of your vehicle. Thanks for taking the time to share.
You showed Lora Huestis how to kill the painful horn that
You showed Lora Huestis how to kill the painful horn that was awfull. Thank you!
You showed Lora Huestis how to kill the painful horn that
You showed Lora Huestis how to kill the painful horn that was awfull. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your 5-star rating and recognition of our team's assistance with Lora Huestis' issue. Lithia Chrysler Jeep Dodge of Great Falls values your feedback.
They were the only dealership that greated me when I
They were the only dealership that greated me when I pulled into the lot and helped me right away. I was disappointed that they didn't work with my credit union though. All in all it was a pleasure to deal with them.
They were the only dealership that greated me when I
They were the only dealership that greated me when I pulled into the lot and helped me right away. I was disappointed that they didn't work with my credit union though. All in all it was a pleasure to deal with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback! We value your business and hope to continue providing excellent customer service to you in the future. Please feel free to reach out to us if there's anything else you'd like to discuss.
Found my rig immediately and got it here quickly!
Found my rig immediately and got it here quickly! GREAT JOB! It’s great to support our local dealer!😊
Found my rig immediately and got it here quickly!
Found my rig immediately and got it here quickly! GREAT JOB! It’s great to support our local dealer!😊
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your support for Lithia Chrysler Jeep Dodge of Great Falls is truly appreciated. We're glad we could expedite your rig's delivery promptly. Thanks for the 5-star review!
Jeremy Cosby, by far, provided the best sales experience
Jeremy Cosby, by far, provided the best sales experience I have ever had. He truly listened to what we wanted, gave us tons of information so we could make our decision, and never pressured us to make a choice before WE were ready. He even set us up with a business we needed for aftermarket equipment. I couldn't be more pleased with the experience. Lithia, you've got a good one on your team.
Jeremy Cosby, by far, provided the best sales experience
Jeremy Cosby, by far, provided the best sales experience I have ever had. He truly listened to what we wanted, gave us tons of information so we could make our decision, and never pressured us to make a choice before WE were ready. He even set us up with a business we needed for aftermarket equipment. I couldn't be more pleased with the experience. Lithia, you've got a good one on your team.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeremy made our buying experience pleasant - I can be
Jeremy made our buying experience pleasant - I can be very picky and he didn’t show any signs of frustration! We were in to buy a truck to pull our new fifth wheel and he was able to find us the perfect fit and answer all our questions!
Jeremy made our buying experience pleasant - I can be
Jeremy made our buying experience pleasant - I can be very picky and he didn’t show any signs of frustration! We were in to buy a truck to pull our new fifth wheel and he was able to find us the perfect fit and answer all our questions!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear our team was able to assist with your truck purchase at Lithia Chrysler Jeep Dodge of Great Falls. Their commitment is to ensure a smooth buying process and answer any concerns you may have. It's great knowing we could meet those expectations for you.
They provide great service and are very friendly.
They provide great service and are very friendly. I have taken my car there for oil changes 3 times and am never disappointed. I plan on scheduling more service needs
They provide great service and are very friendly.
They provide great service and are very friendly. I have taken my car there for oil changes 3 times and am never disappointed. I plan on scheduling more service needs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
At Lithia Chrysler Jeep Dodge of Great Falls, we appreciate you choosing us for your car’s oil change needs. Good to hear that our service meets your expectations each time. Your satisfaction is paramount to us.
Thank you Gaylene for your great service helping us.
Thank you Gaylene for your great service helping us. You take great care of our vehicles and us. You are the best.
Thank you Gaylene for your great service helping us.
Thank you Gaylene for your great service helping us. You take great care of our vehicles and us. You are the best.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We value your kind words about our team at Lithia Chrysler Jeep Dodge of Great Falls. We appreciate the trust you place in us to take care of your vehicles. Here's to continued excellent service!