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Returned to Neutz Brothers to upgrade to larger vehicle. Great service was received. Their customer service is fantastic. Everyone is treated with respect... and understanding.
My used car buying experience with Tommy Neutz last month was great. This is a good place for a woman to buy a used car. When I found a couple of minor... items that needed repair this was done at no charge even though the car came with a limited warranty. I even received matching touch up paint. My Toyota Sienna runs like a top and is really nice and clean. As a Senior Citizen I felt at ease with the whole process and would buy there again.
Tommy Neutz is not only a class-act person, but he also is an owner/dealer who will go out of his way to help. I purchased a used vehicle from him in the... past (in 2007) and continue to value his opinion and expertise when I have a car issue or am looking to purchase a vehicle. For our next vehicle purchase, I'm going to shop at Neutz Brothers first. His customer service is outstanding, as with my previous car purchase he worked with me on the price of my new vehicle and helped me receive fair market value for my trade in. Earlier this month (Oct. 2011) he helped me navigate a car insurance hangup involving an accident my vehicle was involved in. Bottom line, if you're looking for quality service and a selection of vehicles you know you can trust, you should stop by and shop at Neutz Brothers first.
We needed a good, reliable used car for our teenage daughter and was drawn to Neutz Brothers because of their high quality inventory selection. We were... very impressed with their laid back, no pressure sales style. After test driving several cars, we settled on a nice 2012 Honda CRV. A few issues came up after the purchase and Tom took care of them promptly, going above and beyond to make sure everything was right. Nine months and 7000 miles later the car is still running great. If you are looking for a great used car, Neutz Brothers is the place to go!
Tommy Neutz is honest and will go out of his way to help you. He thoroughly inspects the vehicles he buys and only sells quality vehicles. I have bought... 3 cars from Tommy for myself and my daughter. His staff is very helpful and friendly also.
I had an incredible experience at Neutz Brothers! My car had some major troubles, so I went in to trade in my car and buy a new one. They were fair with... my trade in value and the price of the new car. They were extremely helpful and attentive, and were honest about the extent of damage to my old car. I love my new car! They made this an easy process!!
We received excellent service at Neutz Brothers. Tommy and Paul were great. Neutz Brothers buy quality cars and go over them with a fine tooth comb.... They clean them up and make any needed repairs. They stand by their merchandise, their word is all you need. They do not pressure their customers, just listen and show you what will fit your needs. We bought a 2012 Fusion and love it. If you need a car, stop in at Neutz Brothers in J-town. Thanks Tommy and Paul!
I was nervous at first looking for a new used car after 12 years driving same car. That all changed when I was referred by several people to go to Neutz... Brothers . The folks there Sheila,Paul & Tommy immediately made. Me feel comfortable & Were of great assistance to me . There was no pressure whatsoever only helpfulness & explanations of anything I asked. I bought a Ford fusion and I am very happy with the choice I made. I would recommend them to Anyone!!
Have purchase 4 cars from Neutz. Always get quality cars, especially quality service and buying process. We will return to Neutz for our next car.
I have purchased four automobiles from the Neutz Brothers since 2009. You will not find a more ethical car dealer ANYWHERE......Every car on the lot comes... with a 6,000 mile/six-month warranty - period. If you think a car from them is overpriced, consider again all the repair work they have likely put into the car before listing it on the market. There is way more to buying a car than the price. There's also the assurance/confidence that when you are going somewhere the car will deliver you safely and reliably EVERY TIME.