Reviews
This is the worst worst company i have ever encountered
This is the worst worst company i have ever encountered in my entire life. Me and my dad recently went and bought me a car. The car was sold to us without any inspection without our knowledge which led to me driving to cincinnati in the dark with no back lights almost causing multiple accidents. There were a couple things that needed fix, we were told to make an “appointment” once the parts arrived and it would take 2 hours max. That appointment led to 24 hours with no communication at all and my car was left with oil fingerprints throughout the car. We are extremely disappointed with our entire experience with this company. I would never recommend them to anyone else. Communication throughout the company and customers is horrendous. It is extremely obvious this place as zero structure and tells you what you want to hear.
This is the worst worst company i have ever encountered
This is the worst worst company i have ever encountered in my entire life. Me and my dad recently went and bought me a car. The car was sold to us without any inspection without our knowledge which led to me driving to cincinnati in the dark with no back lights almost causing multiple accidents. There were a couple things that needed fix, we were told to make an “appointment” once the parts arrived and it would take 2 hours max. That appointment led to 24 hours with no communication at all and my car was left with oil fingerprints throughout the car. We are extremely disappointed with our entire experience with this company. I would never recommend them to anyone else. Communication throughout the company and customers is horrendous. It is extremely obvious this place as zero structure and tells you what you want to hear.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I never heard anything back from them and I was really
I never heard anything back from them and I was really hoping that we could make a deal on the car
I never heard anything back from them and I was really
I never heard anything back from them and I was really hoping that we could make a deal on the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buen servicio, me gusta mucho mi carro.
Buen servicio, me gusta mucho mi carro. Vendría aquí de nuevo.compre un toyota camry 2020
Buen servicio, me gusta mucho mi carro.
Buen servicio, me gusta mucho mi carro. Vendría aquí de nuevo.compre un toyota camry 2020
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Willing to work with you.
Willing to work with you. Helpful and get right to the point of sale no xx
Willing to work with you.
Willing to work with you. Helpful and get right to the point of sale no xx
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I’m very disappointed in Car Source because I didn’t want
I’m very disappointed in Car Source because I didn’t want financing there preferred my Credit Union direct contact yellow Jeep was sold I communicated via Text and Sales Rep didn’t bother to tell me before I traveled the distance. This is not a good business practice and especially for Senior Citizens I’ll be sharing with other Senior Citizens. Thank you
I’m very disappointed in Car Source because I didn’t want
I’m very disappointed in Car Source because I didn’t want financing there preferred my Credit Union direct contact yellow Jeep was sold I communicated via Text and Sales Rep didn’t bother to tell me before I traveled the distance. This is not a good business practice and especially for Senior Citizens I’ll be sharing with other Senior Citizens. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
So I bought car here, I was wondering why a car like this
So I bought car here, I was wondering why a car like this had been sitting. The salesman Rod was great even discounted the price. I drove it home in two days the check engine light was on it was leaking coolant and leaking from the transmission seal gasket plus the transmission started to slip. I called the the service department the third day he told me bring it in. I spoke to Rod after that to update him I told him what was wrong he said we will look at it. I stated it's crazy that I haven't even had it a week yet! I then ask can you guys take care of it, or does it come out of my coverage? He say he would do his best and they would call me today. That didn't happen so it's noon I called the service department he said he was going to fix two of the four things wrong with it. I then get a message from my protection plan that the service department was trying to get covered. I called back and said can't you guys cover it because it's only been a week and these things probably was wrong with it when I bought it. He said if it breaks down on your way home it's on you if in two days it brakes it's on you that's why you have the coverage plan warranty and was adamantly not trying to help. Then he said let's just wait to hear back from the warranty to see if it's covered first. Smh be careful with these people. Then he stated if they fix everything wrong with the car it would be at a greater price! What in the xxxx. The car is a week old. Bad business from the team. Beware
So I bought car here, I was wondering why a car like this
So I bought car here, I was wondering why a car like this had been sitting. The salesman Rod was great even discounted the price. I drove it home in two days the check engine light was on it was leaking coolant and leaking from the transmission seal gasket plus the transmission started to slip. I called the the service department the third day he told me bring it in. I spoke to Rod after that to update him I told him what was wrong he said we will look at it. I stated it's crazy that I haven't even had it a week yet! I then ask can you guys take care of it, or does it come out of my coverage? He say he would do his best and they would call me today. That didn't happen so it's noon I called the service department he said he was going to fix two of the four things wrong with it. I then get a message from my protection plan that the service department was trying to get covered. I called back and said can't you guys cover it because it's only been a week and these things probably was wrong with it when I bought it. He said if it breaks down on your way home it's on you if in two days it brakes it's on you that's why you have the coverage plan warranty and was adamantly not trying to help. Then he said let's just wait to hear back from the warranty to see if it's covered first. Smh be careful with these people. Then he stated if they fix everything wrong with the car it would be at a greater price! What in the xxxx. The car is a week old. Bad business from the team. Beware
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Respect Patience Knowledgeable And explain all
Respect Patience Knowledgeable And explain all details in understanding the process and what is expected in ownership
Respect Patience Knowledgeable And explain all
Respect Patience Knowledgeable And explain all details in understanding the process and what is expected in ownership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience working with Alonzo Horn III.
I had a great experience working with Alonzo Horn III. He was knowledgeable, straightforward, and made the buying/trade-in process easy. We had found the vehicle we purchased through cars.com and it checked all the boxes I had in mind for my next Equinox and the vehicle was even better in person. We've never purchased through a wholesaler before but we were pleasantly surprised and would recommend giving this company and Alonzo your business.
I had a great experience working with Alonzo Horn III.
I had a great experience working with Alonzo Horn III. He was knowledgeable, straightforward, and made the buying/trade-in process easy. We had found the vehicle we purchased through cars.com and it checked all the boxes I had in mind for my next Equinox and the vehicle was even better in person. We've never purchased through a wholesaler before but we were pleasantly surprised and would recommend giving this company and Alonzo your business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Grayson and I love his new car and Rod was great to deal
Grayson and I love his new car and Rod was great to deal with and great to Grayson
Grayson and I love his new car and Rod was great to deal
Grayson and I love his new car and Rod was great to deal with and great to Grayson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car Source is a great place to find a vehicle.
Car Source is a great place to find a vehicle. I went in for a Saturn Vue and took home a Ford Escape SE Ecoboost, More expensive, yes, but much better vehicle and the financing was SUPER easy. The sales guys their are great at what they do, not pushy, but helpful. Highly recommend Car Source.
Car Source is a great place to find a vehicle.
Car Source is a great place to find a vehicle. I went in for a Saturn Vue and took home a Ford Escape SE Ecoboost, More expensive, yes, but much better vehicle and the financing was SUPER easy. The sales guys their are great at what they do, not pushy, but helpful. Highly recommend Car Source.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car