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Klaben Motor Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)
Visit Klaben Motor Sales
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 4:00am
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Sales Service
Monday 9:00am–6:00pm 9:00am–4:00am
Tuesday 9:00am–6:00pm 9:00am–4:00am
Wednesday 9:00am–6:00pm 9:00am–4:00am
Thursday 9:00am–6:00pm 9:00am–4:00am
Friday 9:00am–6:00pm 9:00am–4:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(330) 752-0296 (330) 752-0296

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Klaben Motor Sales from DealerRater.

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Excellent Car Buying Experience

Joe Klaben...my hat's off to you. You represented this vehicle with 100% honesty. Being some 450 miles away, of course I was a bit apprehensive buying a car sight unseen, but I took Joe at his word that the vehicle I was interested in was as good as he said it was. Joe went out of his way to assist me, even as far as having one of his employees come to the airport in Akron to pick me up. The car handled beautifully on the 8 hour drive Back to Nashville. I would recommend Joe and his dealership to anyone looking for an honest deal along with great customer service. Joe....if you keep this up...you are gonna give Used Car Salesmen a "Good Name"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Pete..Andrew and I really enjoyed you and your son. It really validates what we are trying to do when we receive a five star review. I hope you get years and enjoyment from your new toy and we can only hope our paths cross in the future. Thanks Again, Joe Klaben

Great Experidence, Very Accomidating, Will Return

This was my 2nd time working

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your repeat business. Making the car buying experience painless is what we strive for. We hope you enjoy your new vehicle and can't wait to do it again!

Repeat Customer

Just completed my second purchase from Klaben Motors and I was just as impressed as my last purchase. After having bought cars from several different dealerships in the area, (and having worked at a local dealership as well), this is by far the best experience I've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your purchase. We really appreciate your repeat business. It's our pleasure to provide you the best customer experience. Enjoy your new ride!!

Klaben did it again!

I was looking for a certain type vehicle, with a certain amount of miles,at a specific price point. Mission accomplished. Joe and his staff are concerned with customer satifaction, (which is hard to find these days). The staff is informed and friendly. The buying process was extremely stress-free. I have purchased several vehicles from Klaben in the past and I can't see me ever going anywhere else. Thanks again, Tom

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's always a pleasure doing business with you and your family. We hope to keep you all Klaben Motors customers for years to come. As always we appreciate your business and look forward to seeing you all again soon. -Klaben Motors Staff

Best used CAR buying experience EVER!

I have bought many used vehicles out of state and either flown or drove to pick them up. All of those experiences turned out to be nightmares until I met Joe Klaben of Klaben Motors. This young man was on vacation when I called about the car he was advertising on cars.com, so I spoke to his father. But being the personable type of man he is, Joe called me himself and we agreed upon the numbers over the phone. I figured the car would have some issues not seen in the photos, but this wasn't the case, not with Klaben Motors! I drove six hours to get my 2003 Lexus GS300 with 31K one owner miles on it, and felt like a King, when I left this dealership! Yes, I was treated THAT good! Joe is a very down to earth no nonsense businessman that takes care of his customers AND his staff, and you can tell by the way they all worked together during my deal, that they are a happy bunch of people working in harmony so customers walk away with a smile. Small dealership with BIG results....that best describes Klaben Motors. Thanks again, Joe, for being the best at what you do! I love my Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glenn, THANK YOU for the kinds words about me and our dealership. We always try to go above and beyond for our customers. We know that in today's hurry up world taking short cuts is all to common. I look forward to our future dealings, and again thank you for choosing Klaben Motors where we always strive for the absolute best in what we do. -Joe

Great Experience

Overall had a good experience with the Klaben team. They were patient and attentive with me as I searched for a dependable and affordable used vehicle. Will definitely keep an eye on their inventory for the next time I am ready to purchase another used vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Klaben Motors. We always strive to achieve the best in customer service. Customer loyalty and repeat business lies at the core of what we do. We hope you enjoy your vehicle and look forward to servicing your future needs.

Love Klaben Motor Sales!

I really needed a dependable car, & heard some great things about Klaben Motor Sales! Looked them up online & saw many nice cars I liked. Didn't even call, I just drove over & Joe helped me find the perfect car for me, a Honda Civic, at a very good price! The whole experience was great, so I wanted to let others know! Thanks Joe & Klaben Motor Sales! Laura L / Akron, OH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for choosing Klaben Motors. We always strive for the best in customer service. We are so glad we were able to exceed your expectations. Enjoy your Civic, we look forward to serving you in the future.

customer service

great customer service the dealer made my wife and I very comfortable with the whole process of buying a used car for my son.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Klaben Motors. It was our pleasure doing business with your family. We look forward to serving your future car buying needs. I hope Tony enjoys his first car for many years to come.

Great Place to purchase a car

I and my family have purchased several cars from here. The sales staff is friendly and easy to work with. We have also had repairs done here. Very professional, knowledgeable and reasonable. What a great shopping experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the kind words. We always strive for excellence in customer service. Thank you for the continued support. Enjoy your new Mercedes!

I'll Buy Another!

At one time I sold new and used high-line luxury automobiles, so I feel more than qualified to write a fair and honest review about a personal car buying experience. I looked all over the country for a great low mileage used car and ironically ended up at Klaben Auto Sales just 20 minutes from my home. Joe Klaben, who sold me my car, came across as a no nonsense business owner that just wanted to make the customer happy and make a little money on his cars. I found nothing wrong with that! He has a small and friendly staff that made sure that I was taken care of. Case in point: I asked for a cup a coffee and his mechanic (the friendliest I've ever come across) personally brought me up a fresh cup from the back and looked happy to do so. Like that's something you see everyday? For my 2 cents: If you're looking for a newer low mileage used car that's INCREDIBLY priced and you'll be treated fairly...check out their inventory and give Joe Klaben a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Such kind words, we appreciate the sentiment. We do try to do the little things to please our customers, we feel that little things go a long way in earning a lifelong customer. We truly appreciate every customer that walks through the door and do our best to meet their needs. I'm glad we were successful in your case and look forward to many more deals in the future.