Reviews
I had a fantastic experience at Dean McCrary Kia.
I had a fantastic experience at Dean McCrary Kia. I’ve been shopping for a car for a few weeks. Test drove several SUV’s and when I came here I knew I had made the right decision. My Sales person, Johnathan was very professional and helpful and helped me clear my concerns about purchasing a Kia. In fact, I love my new Telluride. This whole team here is top notch. They believe in customer service and will make sure that you are happy with your new vehicle. Very impressive and yes, I will be back for my next car.
I had a fantastic experience at Dean McCrary Kia.
I had a fantastic experience at Dean McCrary Kia. I’ve been shopping for a car for a few weeks. Test drove several SUV’s and when I came here I knew I had made the right decision. My Sales person, Johnathan was very professional and helpful and helped me clear my concerns about purchasing a Kia. In fact, I love my new Telluride. This whole team here is top notch. They believe in customer service and will make sure that you are happy with your new vehicle. Very impressive and yes, I will be back for my next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our salesman 100% recommend!
Our salesman 100% recommend! Their finance guy! ABSOLUTELY NOT! we were over charged 2k and they claim it’s a national mark up. Tell me why no other Kia dealership in Mississippi currently has a mark up! No that finance guy is just ripping people off left and right and getting richer every sale! We weren’t told about this mark up before we purchased! It’s our fault for not looking for signing but I’ll definitely never use them again or recommend!
Our salesman 100% recommend!
Our salesman 100% recommend! Their finance guy! ABSOLUTELY NOT! we were over charged 2k and they claim it’s a national mark up. Tell me why no other Kia dealership in Mississippi currently has a mark up! No that finance guy is just ripping people off left and right and getting richer every sale! We weren’t told about this mark up before we purchased! It’s our fault for not looking for signing but I’ll definitely never use them again or recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We had problems that was suppose to be fix BEFORE we bout
We had problems that was suppose to be fix BEFORE we bout the vehicle home. We kept taking it to the dealership then getting calls about what we needed servicing - there was a great lack of communications between our Salesman and the automotive department. However, after a month of calling calling calling the issues were fixed. I would say do your research and read ALL reviews before making a decision. I think that they have some areas that needs work but I must say they may have gotten tired of me calling each day and fixed my problems.
We had problems that was suppose to be fix BEFORE we bout
We had problems that was suppose to be fix BEFORE we bout the vehicle home. We kept taking it to the dealership then getting calls about what we needed servicing - there was a great lack of communications between our Salesman and the automotive department. However, after a month of calling calling calling the issues were fixed. I would say do your research and read ALL reviews before making a decision. I think that they have some areas that needs work but I must say they may have gotten tired of me calling each day and fixed my problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I call made appointment to get oil change in my New Soul
I call made appointment to get oil change in my New Soul they where very nice
I call made appointment to get oil change in my New Soul
I call made appointment to get oil change in my New Soul they where very nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had a great experience.
I had a great experience. The sell consultant and other member of the Dean McCrary team was very knowledgeable, kind. They explained everything to me word for word. They never got impatient with me from my point view. The sell consultant went above and beyond his call of duty. I thank Dean McCrary for everything. Especially, for allowing me the opportunity to claim and own a vehicle from them. God bless!
I had a great experience.
I had a great experience. The sell consultant and other member of the Dean McCrary team was very knowledgeable, kind. They explained everything to me word for word. They never got impatient with me from my point view. The sell consultant went above and beyond his call of duty. I thank Dean McCrary for everything. Especially, for allowing me the opportunity to claim and own a vehicle from them. God bless!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff Williams is your guy if you want to have the best
Jeff Williams is your guy if you want to have the best buying experience!… He is compassionate and professional. He & Matt Watkins went above & beyond to find the best car to fit all my needs. I came in looking for a used vehicle, and they ended up exceeding my expectations with a new vehicle. I would absolutely recommend Jeff and Dean McCrary for your next car buying experience! Thank you, truly!
Jeff Williams is your guy if you want to have the best
Jeff Williams is your guy if you want to have the best buying experience!… He is compassionate and professional. He & Matt Watkins went above & beyond to find the best car to fit all my needs. I came in looking for a used vehicle, and they ended up exceeding my expectations with a new vehicle. I would absolutely recommend Jeff and Dean McCrary for your next car buying experience! Thank you, truly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great overall experience for a purchase in November and
Great overall experience for a purchase in November and then again in December. Michael "Duck" Griffith and the rest of the team did an outstanding job.
Great overall experience for a purchase in November and
Great overall experience for a purchase in November and then again in December. Michael "Duck" Griffith and the rest of the team did an outstanding job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent salesperson (Bigbie) who was patient,
Excellent salesperson (Bigbie) who was patient, knowlegable, and helpful. Interaction with the sales manager and the business manager was pleasant and professional. I would recommend this dealer to anyone shopping for a new or used vehicle. I went in looking for a new vehicle but found a used one that I preferred. There was no issue.....they just wanted me to have a vehicle that satisfied me....not them.
Excellent salesperson (Bigbie) who was patient,
Excellent salesperson (Bigbie) who was patient, knowlegable, and helpful. Interaction with the sales manager and the business manager was pleasant and professional. I would recommend this dealer to anyone shopping for a new or used vehicle. I went in looking for a new vehicle but found a used one that I preferred. There was no issue.....they just wanted me to have a vehicle that satisfied me....not them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We just purchased 2 cars from Dean McCrary Kia in
We just purchased 2 cars from Dean McCrary Kia in Hattiesburg, Salesperson was outstanding. He handled all our concerns about buying, pricing and future servicing the vehicles with professionalism. We had some hickups but he worked thru them and made us happy customers. If you need a car go and see Duck!
We just purchased 2 cars from Dean McCrary Kia in
We just purchased 2 cars from Dean McCrary Kia in Hattiesburg, Salesperson was outstanding. He handled all our concerns about buying, pricing and future servicing the vehicles with professionalism. We had some hickups but he worked thru them and made us happy customers. If you need a car go and see Duck!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Do not trust these people.
Do not trust these people. The staff in parts and services have lied to me and on me. They tried to manipulate me and gaslight me. These people are crooks and are not to be trusted. They will not touch my vehicle again.
Do not trust these people.
Do not trust these people. The staff in parts and services have lied to me and on me. They tried to manipulate me and gaslight me. These people are crooks and are not to be trusted. They will not touch my vehicle again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair