Reviews
John Miller
John Miller, My sales rep was a very patient understanding and helpful man. He even went to the effort to call his wife to help us get the vehicles back to Virginia.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review. We are pleased to hear that John was able to provide an efficient and overall positive experience. Best, Paramount Kia of Asheville Team
Jodi Biltonen
Jodi was GREAT !!! No pressure she asked what I was looking for and found it !! They Worked very hard to get me the financing I needed. Overall A great experience I'd totally recommend them to anyone who wants a dealership that will work for you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Jodi. Thank you for choosing Paramount Kia of Asheville and we look forward to meeting all your future needs the next time you need us. Kind regards, Paramount Kia of Asheville Team
Helping my elderly Mom
Bucky was so kind and patient with my elderly Mom!! We got a great deal, with minimal negotiating. You listened so well, and did not discuss info she would not use. Thank you Bucky for your kind patience!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing your experience at our store. It is great to know that Bucky was able to provide you and your Mom with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Paramount Kia of Asheville Team
John miller
Very excellent experience. Never thought we would drive away with new car! John miller was most helpful and very professional. Would recommend him to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for the kind words! We couldn't be happier that you had an excellent experience here at our dealership and that John was there to provide you with such exceptional service! Thank you again and congratulations on your new purchase. Kind regards, Paramount Kia of Asheville Team
Excellent sales & finance team
I was very pleased with Andrew and Tony; their fairness, listening, and working hard to get the right deal made a big difference in how I've previously experienced dealerships. They rewrote the playbook.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jay, thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Andrew and Tony's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Kind regards, Paramount Kia of Asheville Team
Excellent
I would highly recommend John Miller to help you decide on the Kia that is right for you. He is very professional and does not pressure you to buy....... Suzanne Ames
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. We're glad to have John on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Warm regards, Paramount Kia of Asheville Team
"Best car sales person"
In the past purchasing a vehicle was a very long unpleasant day dealing with pushy salesmen so I was really dreading the need of replacing my car. Luckily, this time John Miller was helping me and made everything seem so much easier. He explained everything, answered my questions, and didn't make me feel pressured. Purchased my third Kia. Would highly recommend John.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It is very kind of you to write us such a nice review, Mimi. We're proud to offer our customers a pressure-free shopping experience, and we’re glad to hear that was the case for you on your recent visit to Paramount Kia of Asheville. Thank you so much for your business and please let us know if there's anything else we can do for you. All the best, Paramount Kia of Asheville Team
First rate experience
I had been working with Tim Cousins over at Paramount Kia for a couple months looking for a Jeep wrangler. When they got one in that was what I was looking for they called me in to take a look at it. It wasn't even ready to be sold yet,but when I decided it was exactly what I wanted they rushed it into the service department and got it ready. They bent over backwards to get me in it,and at the end of the day I was driving the Jeep of my dreams. I really don't think anybody else would have been as helpful as Tim and his coworkers. I will definitely recommend them to everybody.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Doug, thanks for this marvelous review and congratulations on your purchased! We are so pleased that Tim was able to provide you with such exceptional service. Enjoy your Jeep! Best regards, Paramount Kia of Asheville Team
Pleasant experience
I really do not buy vehicles from dealerships because of past experiences. Everyone at Paramount Kia Asheville was pleasant, helpful, and patient. All of my questions and concerns were answered and addressed in a timely manner. Many times I would stop the process because I didn't understand something that was stated or shown to me. Each person would patiently explain it to where I understood. I was not going to buy a new vehicle, but after sitting down and discussing monthly payments, the better deal for me was a new vehicle. I am very happy with the service I received, the final deal I got on the vehicle, and my daughter is ecstatic with her new Kia Soul. P.S. I do not give 5 stars to many. So when you see 4 stars, know that is a high rating coming from me. There is always room for improvement.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing your experience at our store, Robert. It is great to know that we were able to provide you and your daughter with a pleasant time purchasing your new Soul. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best regards, Paramount Kia of Asheville Team
Felt like home
Jodi was great. She helped us figure out what would be best for our family. She cared that we were safe and smart when it came to our next car. Thank you Jodi!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your car shopping experience with us, Cody. We're happy to hear were able to find what's best for your family, including standard-setting customer service from Jodi. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Warm regards, Paramount Kia of Asheville Team