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Excellent is an understatement!
I was in a situation where I was suddenly, without a car. Rob spoke to me on a Friday evening and by 3:00 Saturday I was driving off in a Jeep I absolutely love! He promised he would help me and he did! The process was fast easy and efficient. He was there waiting for me with different vehicles according to my needs. I would definitely recommend Rob and Performance Auto if you are looking for a quality car at a great price!! I already have,
Bought a car in late Septmeber. Had the car for a couple of weeks before the transmission, headlight, radiator, axle shaft, and ABS speed sensor went bad. Had to pay a transported to get it back to the dealer because they said they would fix it. They took it and repaired the transmission, headlight, and speed sensor and assured me the radiator and axle are fine. A day or two later the transmission is leaking all over. They send it back to the shop to get fixed again. We asked for paperwork on the repair in case anything else went wrong. I have the car for maybe another month before the radiator goes. So much for that being okay. The dealer won't pay for it even though they said they would the first time but that it was fine so they wouldn't do it. Another grand into the car and the radiator is fixed. When I took the radiator to get fixed I told the repair shop about a knocking noise. The rack and pinion was bad. Another grand to get that repaired. Paid 7k for the piece of crap car and put about another 3k into it. Now last week the twin turbochargers went bad. That's about a $3k repair. At this point the car is worth less than is owed on it. Never go here. Seen lots of other reviews just like this. To Rob and all the other employees, shame on you.
Purchase of 2006 Dodge Ram Pickup from Shane
I would highly recommend both this dealership and in particular our salesman, Shane. From beginning to end he was incredibly professional and courteous. He was very patient with my decision making process and never used any pushy salesman tactics. He addressed all of my concerns and continued the excellent customer service even after the sale was completed. I had a few minor issues with the truck after I got home and Shane along with his mechanic, Joe went above and beyond to rectify the problems. I have already recommended Shane to several friends and would definitely go back for another vehicle.
I purchased a 2008 Pontiac Torrent recently and could not be happier. I was very concerned about buying a used SUV with so many questionable dealers around, but Performance Auto is a cut way above the rest. Shane was responsive, professional and listened to all my concerns. They went above and beyond to make me a happy customer. No hassle, No games, straight forward, honest and fair. I got a quality used vehicle for a fair price with all my concerns and then some addressed all in under 24 hours. These folks are aces all around and I will definitely return the next time I am in the market.
Robert was awesome, helped get me in the car I wanted quickly. Very nice guy, went above & beyond. I would definitely recommend this dealership.
This Trailblazer is the 2nd vehicle I bought here.
I have to say that Rob Guarnieri of Performance Auto,is certainly a man who knows his product and can put you in a car without all the stress of buying a car. This is my 2nd car I purchased from him. When Rob told me he would prep the car before delivering it to me, I had no idea what exactly he meant. He had the shop go over the entire vehicle and delivered me a very SAFE CAR. I will always only buy from him.
Extremely happy customer!
My experience with Preformance Auto was great . I was treated immediately upon arrival by Shane my salesman. He went over and beyond my expectations . It was my first time in a dealership where I didn?t feel intimidated or pushed to buy something I didn?t want. Shane worked with me and was able to get me into the truck I really wanted and not once did I feel pressured. All the employees and the owner John were wonderful, courteous and made me feel like family. I would definitely recommend this place to my friends and relatives.. Thank You too all at Preformance Auto.
I'm glad that I purchased my vehicle from this location. They go above and beyond with their customer service. The seller actually came out after hours, due to my transportation issues, and left his wife who was feeling ill to help me out with purchasing this vehicle. Wonderful people! Would recommend anytime.
John, Thank you for the stellar review. It was my pleasure going the extra mile and making your experience a memorable one. Hoping you get many years of service from your beautiful 2012 Buick Enclave. Regards, Robert General Manager
Best car buying experiences ever
Best, fastest and easiest car buying experience I have ever had. Shane?s communication is outstanding and I never felt pressured or hurried. They have me a great value on my trade and even did an alignment and brakes before I took delivery. They have gained a customer for life.
Finally an enjoyable experience
After shopping for weeks looking for a used Jeep Grand Cherokee we stopped by Performance Auto. Shane could not have been nicer. He was patient with us since my son could not make up his mind We spoke with their on site mechanic and there was very little pressure Two days later we were back and purchased a 2008 Grand Cherokee. Because our mechanic could not come with us we were told to have the car checked and if there were any issues they would take care of it. They were true to their word. I highly recommend this dealer if looking for a used car.