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Progressive Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)
Sales hours: 8:00am to 6:00pm
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Sales
Monday 8:00am–6:00pm
Tuesday 8:00am–6:00pm
Wednesday 8:00am–6:00pm
Thursday 8:00am–6:00pm
Friday 8:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Was mistreated and vehicle was not fixed

The dealership is great BUT the mechanic they have by the name of MARK is no good I sware to god I got ripped off syooosely he was supose to of done work on my vehicle and I see no dofferecme at all I’m not to impressed took over 300 out of my hands to do nothing I’m not happy suposely did an oil change and when I checked in my settings it says oh it’s still at 26 percent like xxx am not happy and brought in in bc my check engine light was on and guess what it’s still on nothing was even done with it I’m so oissed I don’t rexommend bringing ur vehicle there u will get ripped off I’m beyond pissed I want something done with him or my money back I’m not no piece of xxxx I work hard for my hand thank u

Was mistreated and vehicle was not fixed

The dealership is great BUT the mechanic they have by the name of MARK is no good I sware to god I got ripped off syooosely he was supose to of done work on my vehicle and I see no dofferecme at all I’m not to impressed took over 300 out of my hands to do nothing I’m not happy suposely did an oil change and when I checked in my settings it says oh it’s still at 26 percent like xxx am not happy and brought in in bc my check engine light was on and guess what it’s still on nothing was even done with it I’m so oissed I don’t rexommend bringing ur vehicle there u will get ripped off I’m beyond pissed I want something done with him or my money back I’m not no piece of xxxx I work hard for my hand thank u

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing customer service 🙌👌💪

As a first time buyer I was blown away by how easy Bruce and all the guys there made it, we had no complaints, I walked out with my dream car and I highly and strongly recommend everyone to check them out if your in the market for a used car

Amazing customer service 🙌👌💪

As a first time buyer I was blown away by how easy Bruce and all the guys there made it, we had no complaints, I walked out with my dream car and I highly and strongly recommend everyone to check them out if your in the market for a used car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly Great Service I Highly Recommend Todd

I would recommend seeing Todd at Progressive, he was able to get me into the vehicle I wanted and my monthly payment is less than I had asked for. I financed a 2014 Rav 4, and have been driving it for two weeks now. Todd worked hard with the banks to keep the financing within my price range. I was in desperate need of a new vehicle and he came through for me. They went through it, changed the oil, put on inspection sticker, brakes and rotors, I couldn't be happier.

Friendly Great Service I Highly Recommend Todd

I would recommend seeing Todd at Progressive, he was able to get me into the vehicle I wanted and my monthly payment is less than I had asked for. I financed a 2014 Rav 4, and have been driving it for two weeks now. Todd worked hard with the banks to keep the financing within my price range. I was in desperate need of a new vehicle and he came through for me. They went through it, changed the oil, put on inspection sticker, brakes and rotors, I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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go see Todd at progressive auto he is helpful .

go see Todd he was very good in helping me I would recommend him if you are looking to buy a car I am very happy.

go see Todd at progressive auto he is helpful .

go see Todd he was very good in helping me I would recommend him if you are looking to buy a car I am very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2009 Volkswagen beetle

Would not purchase another vehicle through this dealership.. bought car as it ( reassured only thing wrong was an 02 sensor). Car has been at service station waiting for main control component for the past two weeks. Put cars on the lot without repairing them.( Told us short-handed on mechanics). Car would not pass inspection.. no spare tire. No jack. No lug wrench. Totally dissatisfied!

2009 Volkswagen beetle

Would not purchase another vehicle through this dealership.. bought car as it ( reassured only thing wrong was an 02 sensor). Car has been at service station waiting for main control component for the past two weeks. Put cars on the lot without repairing them.( Told us short-handed on mechanics). Car would not pass inspection.. no spare tire. No jack. No lug wrench. Totally dissatisfied!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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P. Jewett

I was very happy with the level of customer service I received at Progressive Motors! The staff was easy to deal with and made my shopping experience a pleasure!

P. Jewett

I was very happy with the level of customer service I received at Progressive Motors! The staff was easy to deal with and made my shopping experience a pleasure!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good salesmen

They where very good with sending me pictures and working with me.

Good salesmen

They where very good with sending me pictures and working with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No reply

I inquired about a vehicle weeks ago through cars.com, never got a response.

No reply

I inquired about a vehicle weeks ago through cars.com, never got a response.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Two inquiries via Cars.com on two separate cars.

I inquired on two separate vehicles. I even called on two separate days and left my name/number both times. NOBODY called me back. They lost me as a customer before then had me. If the cars I inquired about had been sold, fine, TELL ME! Don't blow me off! POOR, POOR, POOR customer service

Two inquiries via Cars.com on two separate cars.

I inquired on two separate vehicles. I even called on two separate days and left my name/number both times. NOBODY called me back. They lost me as a customer before then had me. If the cars I inquired about had been sold, fine, TELL ME! Don't blow me off! POOR, POOR, POOR customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Not even given the time of day.

My fiance and I saw a car that we liked a few months ago and asked one of the sales reps if we could test drive it. Whoever it was at the counter, his first words were "we need to do a credit check on you first" and he said we were only allowed to look at the car. When we were looking at the car more in depth, the salesman did not attempt to talk to us whatsoever. Very unprofessional and did not give us the time of day. We ended up taking our business elsewhere to a dealership in Burlington.

Not even given the time of day.

My fiance and I saw a car that we liked a few months ago and asked one of the sales reps if we could test drive it. Whoever it was at the counter, his first words were "we need to do a credit check on you first" and he said we were only allowed to look at the car. When we were looking at the car more in depth, the salesman did not attempt to talk to us whatsoever. Very unprofessional and did not give us the time of day. We ended up taking our business elsewhere to a dealership in Burlington.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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See all 13 reviews