First Class Cars

Reviews

3.8
(50 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Honesty

I recently contacted the dealership via email, I asked them how the car looks body wise since I live a few hours away and didn’t want to waste time if I decided to buy. I received an amazing, honest, detailed email from Ernesto that made me think when I’m ready to buy I can’t wait to have him help me out. I definitely appreciated it!

5.0

Professional and Courteous

First class cars has always been there for me over the years for both sales and service. They always greet me with a smile and treat me like family! Wether I am purchasing a vehicle or need assistance with any type of repair First Class cars staff are First Class! They make sure I get the help I need and always follow through to make sure my every need is met! I always look forward to my next experience with First Class cars friendly and helpful staff, maybe that’s why they’ve been on the corner of 800 south State for over 30 years... as long as I can remember!

5.0

Excellent customer service

Excellent customer service and selection of cars! They helped me will all the questions I had pertaining to insurance and financing. The process was speedy and they have a great option to reserve a car while being financed.

Dealer response

Dear Jeffrey, Thank you very much for buying your new car from us, we want you to know that it was a pleasure working with you. I have been working here nearly 40 years and it's customers like you that make me want to keep going for another 40 years. Thank you, if you ever need anything please let us know. Sincerely, Yours friends at First Class Cars

5.0

Buying a car

Very friendly. Love that they reassuring for the life of the contract. Willing to go the extra mile. Always offering a conversation instead of rushing you out the door after they have your money..

Dealer response

Dear Cara, It was wonderful working with you, you were very informative, you had great questions and it was a pleasure helping you with your transportation needs. If there's ever anything we can do to help you, please let us know. Sincerely, Yours friends at First Class Cars

5.0

Bought s used car

Thanks to first class cars I bought the car that I wanted, great customer service thanks George and Alex for your great customer service thanks

Dealer response

Dear Antoine, As an employee at First Class Cars for nearly 40 years I want you to know that we take every review very serious, once we read the review we always try to respond as soon as possible so I want you to know how grateful we are that you purchased your vehicle from us. We are always here to help in any way we can, thank you again and please stay in touch. Sincerely, Your friends at First Class Cars

5.0

Awesome cars

Had a geeat experience . Worked with Alex he was great and honest easy financing and great car purchased 2001 Nissan maxima low miles drives great will buy again

Dealer response

Dear Evita, Thank you for being a first class customer and I want you to know how grateful we are that you purchased your vehicle from us. We are always here to help in any way we can, thank you again and please stay in touch. Sincerely, Your friends at First Class Cars

5.0

All In One Service

This little gem surprised me with not only the car I was hoping for , but all - in - one service. I did not have to get the car registered or anything else done - it was all included, including a recent NADA report, and a Car Fax. Alex actually went to my bank with me , waited patiently and walked it all out with me. I consider First Class Cars a humble but true little gem in the city. I will recommend. ~ Liz J

Dealer response

Dear Liz, We are so happy that you were satisfied with our services and I want you to know how grateful we are that you purchased your vehicle from us. We are always here to help in any way we can, thank you again and please stay in touch. Sincerely, Your friends at First Class Cars

5.0

Great Salesmanship

I am very happy I went here. I easliterally in and out they were nice friendly and knowledgeable people would for sure recommend them to everyone.

Dealer response

Dear Dsnny, We want you thank you for purchasing your vehicle from First Class Cars. We also want to thank you for you taking your valuable time to post your review, reviews help us so much and reviews like yours inspire us to work harder and try harder. If there is ever anything we can do to help you in the future, please let us know. Sincerely, Your friends at First Class Cars

5.0

Awesome service!

Just bought a 2005 Chevrolet Avalanche from these guys. They provided awesome service and gave me a really good deal. I will definitely be back for another car.

Dealer response

Dear Tony, We are so happy that you are satisfied with your vehicle purchase and we want to thank you for leaving your awesome review. If you need anything from us please don't hesitate to let us know. Sincerely, Your friends at First Class Cars

5.0

I loved this dealership

Great people great prices very helpful much better then other dealers these people really care I recommend these guys to everyone we love our truck thank you first class cars.

Dealer response

Dear Evangelina, It was a pleasure doing business with you, we are so happy that you were pleased with our services. If you need anything in the future please don't hesitate to let us know. Sincerely, Your friends at First Class Cars