First Class Cars

First class cars is the best we were looking for a car to buy today and weren’t having any luck. These guys got us qualified and they took care of the car registration right there and we can up grad every six months they are very nice and friendly her I will buy my next car here and I would recommend them to my friends and family

STAY CLEAR. FIRST CLASS ???? I don’t think so. Yes at first I was treated good, but as soon as the papers were signed all the management disappeared never to be seen again. I’ve had more problems with my car than I had with my trade in. What a mistake!

First class cars in slc is not good at all! If you like shady dealerships and broken down vehicles this is the place for you! they are dishonest about the prices and pushy and intrusive. They leave you sitting there for hours while they "negotiate with management on your behalf" even though one of them is the owner lol, they leave snacks that taste like a rotten refrigerator and rush you through your paper work before you have a chance to read anything. Then they tell you that a mechanic is checking over your car but we ran into the mechanic coming back from lunch . Oops... I am sad to say I stupidly bought a Car from these guys that made it two hours off the lot before it lost oil pressure and had a flashing check engine light and oil spitting out the bottom. To be clear I bought the car as is because I was mislead into believing I had time to decide which warranty was right for my purchase (10 days to be exact) but the car didn't make it any where near that. Not only did the car break down in the middle of nowhere but I was responsible for towing it back to the dealership .... First class right? Every day after that it was a different problem or a different part that needed fixed but no body seemed to know what was being fixed or what the part numbers were. Each day a different reason that it wouldn't be ready for me to pick up. All I heard was how they were doing me a favor by not charging me? Not charging me for what though? There is no record of any work being done to resolve the issue. You aren't doing me a favor by fixing your piece of junk mistake, the mechanic Must have missed all these problems the first time he "looked it over"? When I asked for the work records the owner lost his composure and started yelling at me on the phone, refusing to show me records of what work was being done to the vehicle. I asked for my money back because obviously the vehicle is not running as advertised and mentioned an attorney and this guy flipped his lid. He hung up on me, called me back to argue and yell some more and then accused ME of harassing HIM. I was contacted by the pushy salesman to let me know the car was ready where I once again asked for record of the work they had done so I could have it verified by a mechanic I trust and he "needed to call me back" There is no transparency whatsoever with this greasy business. I filed a complaint with the MVED and I may not get the end result I want but hopefully they can't do this to any one else! Please do your research! Read the fine print! Don't sign anything without reading it all the way!!

Awesome place great customer service, nice price. Glad I came here. Great selection of cars. They took great care of me. Highly recommend them. Went out of there way to make sure I was satisfied.

Awsome car buying experience. In and out in less than a half hour. Friendly service. Awesome selection of cars both SUV and sedans in great shape. Quality sales guys.

I recently contacted the dealership via email, I asked them how the car looks body wise since I live a few hours away and didn’t want to waste time if I decided to buy. I received an amazing, honest, detailed email from Ernesto that made me think when I’m ready to buy I can’t wait to have him help me out. I definitely appreciated it!

First class cars has always been there for me over the years for both sales and service. They always greet me with a smile and treat me like family! Wether I am purchasing a vehicle or need assistance with any type of repair First Class cars staff are First Class! They make sure I get the help I need and always follow through to make sure my every need is met! I always look forward to my next experience with First Class cars friendly and helpful staff, maybe that’s why they’ve been on the corner of 800 south State for over 30 years... as long as I can remember!

Excellent customer service and selection of cars! They helped me will all the questions I had pertaining to insurance and financing. The process was speedy and they have a great option to reserve a car while being financed.

Very friendly. Love that they reassuring for the life of the contract. Willing to go the extra mile. Always offering a conversation instead of rushing you out the door after they have your money..

Thanks to first class cars I bought the car that I wanted, great customer service thanks George and Alex for your great customer service thanks