Reviews
Write a reviewExtremely Un happy
I left with a car that I wasn't sure about, I was HOPING they would be able to help me with a better option after I came back THE VERY NEXT DAY, and they were not able to help me despite of the very short time period(24-hours) and they saw me very upset and in tears and did not do anything to help, I am stuck with a car that I do not like and can not do anything about it since it's a new loan.
Allison & Adi, Thank you both for taking the time to visit with me today. I’m glad you guys took the weekend to review everything and that you’re both excited about your new CT4 and purchase experience. If you guys need anything in the future, please don’t hesitate to call me. Thanks again and I’ll look forward to seeing you during your next visit. Best, Joey Pugliese joeypugliese@andrewscadillac.com 615-277-5244
Earl Bentz
Joey-Thank you for reaching out to us and for being so nice. I have asked Cars.com to please remove my review. You represent what a good car salesman should be. Thank you
Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
THE EASIEST CAR DEAL I HAVE EVER MADE!
I have a strong phobia about buying a car. After years upon years of watching and hearing about my father's deals and dealings with car salesman, I have always had this sense that no matter what or where I would go buy - I would always have that little voice in the back of my head telling me I could have done better. One Saturday morning in December, I woke up and said to myself... "I'm buying a car today." I went to an Audi dealership, where the salesperson approached me with ambivalence at best. The approach was so annoying I left and was about to head home, my history with car dealers reaffirmed. On a whim, I decided to go see the new Cadillac XT5 that I had seen so much about. I called ahead and the sales manager connected me with Gerry Vermillion, who was waiting for me when I arrived. I immediately liked Gerry and his attentive yet casual way of doing business. He allowed me to navigate my way up through the inventory and really listened to what I was looking for - pivoting as we went along . On the test drive, he let the car do the talking and we just simply took a nice ride. I loved the car - although didn't want to show it.... When it came to making a deal, it was not a grind... or a game... it was a conversation. Gerry and the entire team made me feel like both sides of the transaction were happy by the end - and I must agree. The deal was done and easy and I drove home that night ecstatic. The follow up has been solid - not too much - just letting me know they are there if I need them. As someone who hated the car buying process... couldn't be more happy with the XT5 and couldn't recommend Andrew's Cadillac any higher.
Great customer service and application
Always a quality experience. A truly classy operation throughout the the entire dealership. Always friendly and courteous. The absolute best experience routinely and consistently. Superb.
Online Purchase Experience
I found a 2014 Lexus GS350 online at Andrews Cadillac that I was going to get for my wife's birthday. Thinking the car would be perfect for her, I flew to Nashville from Charlotte, NC to inspect and test drive it. For many reasons, I decided it would not work for her and I was prepared to leave fro the airport empty handed. After discussing what her needs were and our budget Scott Levine suggested I test drive a 2014 ATS Performance with same miles and extended warranty, way more bells and whistles than the Lexus and better comfort for me (6'4"). We arranged to have a transporter pick up the vehicle the next day and waiting for me in Charlotte when I returned. From day-one, Scott went out of his way to provide all the info I needed to make an informed decision in a completely pressure-free manner. I ended purchasing this vehicle from them because of the comfort level I had in our dealings. I WILL BE BACK WHEN IT'S TIME FOR ME TO BUY MY NEW TOY.
Thank you Michael! I'm glad it all worked out well and appreciate that you took the time to share your story. We will look forward to seeing you soon and helping out with many toys in the future. - Nelson
Wasn't sure, but will be back
I found a car online and thought I'd give it a shot. I didn't live near Andrews and had never done business with them or knew anyone who had. Over the course of the next week, salesman Scott L. went out of his way to provide all the info I needed, but in a completely pressure-free manner. I ended purchasing a different vehicle from them because of the comfort level, and their followup after the sale is top notch. I will be back.
Thank you! I enjoy working with Scott as well. We hope to see you again sometime soon! Nelson
Satisfaction
I purchased a 2014 Cadillac CTS Coupe. My overall experience was nothing short of phenomenal. Scott Levine was professional and made my buying process expedient yet efficient. The entire time I honestly felt as if I was purchasing something from family. I couldn't be more happier than I am with my purchase, and I will continue to do business with Andrews Cadillac!
Thank you! Our whole team appreciates your kind words and feedback, and I know Scott does in particular. Nelson
First class!
Best car buying experience I've ever seen. Herman is a first class salesman. Highly recommended Andrews for all of your Cadillac needs. New or used!
Thank you! - Nelson
Purchase of XT5
We worked with Scott Levine our experience was very informative and easy to complete, also would like to thank Kenny always a pleasure. Thanks
Thank you Jeff! Much appreciated. Nelson
Love my new CTS-V Sports Sedatn
Had a great experience working with my sales guy, Scott Levine. Scott knew all the ins and outs of my car and made me an expert after my purchase. He helped me enjoy the experience. The sales manager, Joey, was also very friendly and helpful in select a ridiculous fast sports car sedan for my liking. Always have had good experiences here and will continue to my home for new cars. Thanks as always guys!
Thanks Mike! I know you are going to love your new V. Thanks again for your business. - Nelson