Skip to main content

Lucas Honda of Jacksonville

(1,356 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Meet our employees

Reviews

(1,356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service department!

Great service department! Scott always takes good care of us and makes sure our car is serviced well and in great shape. Wouldn’t go anywhere else!

Great service department!

Great service department! Scott always takes good care of us and makes sure our car is serviced well and in great shape. Wouldn’t go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Ive been with you for over 40 years and the service has

Ive been with you for over 40 years and the service has LWAYS BEEN AWESOME!!!!

Ive been with you for over 40 years and the service has

Ive been with you for over 40 years and the service has LWAYS BEEN AWESOME!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Very professional.

Very professional. Easy to make appointments. Service people explain everything that’s been done and if there are any issues that need to be addressed without pressuring me to get added stuff.

Very professional.

Very professional. Easy to make appointments. Service people explain everything that’s been done and if there are any issues that need to be addressed without pressuring me to get added stuff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Service appointments are easy to schedule and service is

Service appointments are easy to schedule and service is completed timely. Simple explanations are always provided. Lucas Honda makes it painless.

Service appointments are easy to schedule and service is

Service appointments are easy to schedule and service is completed timely. Simple explanations are always provided. Lucas Honda makes it painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

As always, I leave Lucas Honda Service Department well

As always, I leave Lucas Honda Service Department well pleased with the staff and quality of service.

As always, I leave Lucas Honda Service Department well

As always, I leave Lucas Honda Service Department well pleased with the staff and quality of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Everyone is so nice and friendly.

Everyone is so nice and friendly. They really know everything about their vehicles. They went out of their way to get me the car I wanted.

Everyone is so nice and friendly.

Everyone is so nice and friendly. They really know everything about their vehicles. They went out of their way to get me the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Everyone I dealt with was friendly, service was completed

Everyone I dealt with was friendly, service was completed quickly. Customer area was clean. My car was clean when returned to me.

Everyone I dealt with was friendly, service was completed

Everyone I dealt with was friendly, service was completed quickly. Customer area was clean. My car was clean when returned to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Service completed when promised.

Service completed when promised. Service Dept. did call to let us know we need 2 new tires. I also appreciated my car being washed!😄

Service completed when promised.

Service completed when promised. Service Dept. did call to let us know we need 2 new tires. I also appreciated my car being washed!😄

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

My visit was for routine maintenance.

My visit was for routine maintenance. The job was completed in a timely manner, the service department personnel were very courteous. The mechanic assigned the job was very thorough on the courtesy inspection

My visit was for routine maintenance.

My visit was for routine maintenance. The job was completed in a timely manner, the service department personnel were very courteous. The mechanic assigned the job was very thorough on the courtesy inspection

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Always fast, friendly and professional.

Always fast, friendly and professional. It's like a well maintained machine! From the moment your car pulls up until it's delivered, the Lucas team will get you through in minimal time.

Always fast, friendly and professional.

Always fast, friendly and professional. It's like a well maintained machine! From the moment your car pulls up until it's delivered, the Lucas team will get you through in minimal time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 1356 reviews