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Lucas Honda of Jacksonville

(1,363 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Reviews

(1,363 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

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transmission fluid service

Friendly service rep. The free wifi kept me entertained while I Waited 1 1/2hours for my odyssey which was too long. They washed and vacuum my odyssey which I appreciate. 😊 I only rated one star in the price because they told me it was $84.99 and ended up paying $99.99. When I asked they told me it was the $84.99 plus tax. But its not. $84.99 plus tax is $90.93.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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MR.RANISZEWSKI

IT WAS QUICK AND EASY.IN AND OUT MOUST OF THE TIME!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Honda accord

Great service the gentleman also helped me load my phone to the car. He also answered my questions concerning some buttons that I did not know what they were for. Fantastic serviceman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding Dealership!

Service is always done on time at a very competitive price. Car is washed, vacummed and returned clean and shiney. Went to discuss a purchase of a new car for my mother and sales staff (Gary and Mark) were extremely professional. No pressure sales, great trade in value, and discounted vehicle price. Overall the service and sales staff has been very professional and friendly. They sell and service a great product. I cannot overstate my pleasant experience. ...a great change to see this approach to car sales customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honda CRV

Our service provider, Paul, was excellent. Overall service was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner

I always enjoy going to Lucus Honda for my service needs

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Everyone is always so nice and helpfully! Love Love Love Lucas Honda!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding

I came to Lucas Honda for a recall on the airbag and some other issues on my accord and Mr. Paul gave me the best options on prices that worked perfectly on my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lucas Honda Rocks!,

Always have a great visit and everyone traeats you like family. Prices are always competitive and they never try to push you to do anything. They always explain what they have done, and what they think needs to be done. Three generations of Honda owners and we keep coming back because of Lucas. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Dealership

Third vehicle purchased or leased, they do a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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