Reviews
Write a reviewThink before using Wolfchase Ram for Service
was inexcusable. From the moment they took my Truck in to the 18 plus day that followed they mishandled and misrepresented the repair until my warranty was declared void. The Technician make personal comments in writing that later turned out to be misleading and fails. This and the three week back and forth battle lead to the warranty adjuster saying to the service director and I quite" We cant do our job if you do not do your!"
Think before using Wolfchase Ram for Service
was inexcusable. From the moment they took my Truck in to the 18 plus day that followed they mishandled and misrepresented the repair until my warranty was declared void. The Technician make personal comments in writing that later turned out to be misleading and fails. This and the three week back and forth battle lead to the warranty adjuster saying to the service director and I quite" We cant do our job if you do not do your!"
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy going, Engaging customer service
A very good Sales Manager that leads a very out going sales team. I’m team Ford and they made it easy for me to buy a Dodge.
Easy going, Engaging customer service
A very good Sales Manager that leads a very out going sales team. I’m team Ford and they made it easy for me to buy a Dodge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
wofchase Chrysler,Dodge,and Jeep have it together
My experience buying a new car this week at Wolfchase Chrysler Dodge and Jeep was informative ,exciting and fair experience. The sales team did not hound me but were truly helpful and accommodating They knew their cars and answered all my questions They were patient and seemed genuinely grateful for the business The managers do not hide in an office but will come talk to you
wofchase Chrysler,Dodge,and Jeep have it together
My experience buying a new car this week at Wolfchase Chrysler Dodge and Jeep was informative ,exciting and fair experience. The sales team did not hound me but were truly helpful and accommodating They knew their cars and answered all my questions They were patient and seemed genuinely grateful for the business The managers do not hide in an office but will come talk to you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dodge Ram Rebel
All the staff were friendly, courteous, and bent over backwards to make the deal. Very pleased with our purchase. The vehicle was exactly as advertised.
Dodge Ram Rebel
All the staff were friendly, courteous, and bent over backwards to make the deal. Very pleased with our purchase. The vehicle was exactly as advertised.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing Ed! We're glad to hear you had a great experience with our entire team. We appreciate your feedback and look forward to working with you in the future!
Jeep Wrangler
Overall service and courtesy was A-1. They treated me with class from the salesman to to the General manager of the dealership. I would recommend Wolfchase Dodge
Jeep Wrangler
Overall service and courtesy was A-1. They treated me with class from the salesman to to the General manager of the dealership. I would recommend Wolfchase Dodge
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the recommendation John! We're thrilled to hear about your overall experience here at Wolfchase CDJR. If there is anything else we can help you with please let us know!
2021 Jeep Willys purchase
Great folks that listen to your needs and wants. Easy to do business with and was the easiest purchase of a new vehicle and trade in that I have ever encountered. Highly recommend Wolfchase CDJR for your next vehicle purchase!
2021 Jeep Willys purchase
Great folks that listen to your needs and wants. Easy to do business with and was the easiest purchase of a new vehicle and trade in that I have ever encountered. Highly recommend Wolfchase CDJR for your next vehicle purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your 2021 Jeep Willys! We're glad our team was able to provide you with such an easy purchasing experience. We appreciate your recommendation and look forward to working with you in the future!
Don't trust this dealer
we bought a pre-owned certified car from this dealer 29 days ago. started making noise when stopping. took it to a mechanic to see whats wrong. it needs breaks. called this dealer to let them know that they missed that it needs breaks when they did their pre-owned certified inspection. they said there's nothing they can do and that we waited to long to tell them. and they would look at it for a fee. very rude sales manager. I do not recommend buying a car from here. I was going to buy another truck from them in a few months. not anymore I'll be taking my money to a more professional and diligent dealership. that care about the safety of their customers.
Don't trust this dealer
we bought a pre-owned certified car from this dealer 29 days ago. started making noise when stopping. took it to a mechanic to see whats wrong. it needs breaks. called this dealer to let them know that they missed that it needs breaks when they did their pre-owned certified inspection. they said there's nothing they can do and that we waited to long to tell them. and they would look at it for a fee. very rude sales manager. I do not recommend buying a car from here. I was going to buy another truck from them in a few months. not anymore I'll be taking my money to a more professional and diligent dealership. that care about the safety of their customers.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Dan, thanks for reaching out. We are very sorry to hear that your vehicle is in need of brakes and have shared your concerns with our management team. Unfortunately this is out of our control, as the vehicle did not need brakes at the time of purchase.
Dodge Ram 1500 Crew Cab with 6’4” Bed
I did my research. Made an appointment. Went in with paperwork in hand. Within minutes Paul Kirk found exactly what I was looking for, gave me a far trade for my truck and got me the available discounts on a new truck. It was painless!!! Very Very Pleased.
Dodge Ram 1500 Crew Cab with 6’4” Bed
I did my research. Made an appointment. Went in with paperwork in hand. Within minutes Paul Kirk found exactly what I was looking for, gave me a far trade for my truck and got me the available discounts on a new truck. It was painless!!! Very Very Pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your painless experience! We are happy to hear how quick and easy your visit was. Thank you for choosing Wolfchase Chrysler Dodge Jeep Ram!
Service way too slow
Had bought four tires and it took them almost 4 hours to put on my vehicle, service writers as a bunch of keys on his desk and didn’t inform me it was done until I asked, handed me my keys told me my car was parked up front and I found my car parked in back by the mechanics , I purchased my car new there and I will never ever go back again, putting on a set of tires is a 45 min job!
Service way too slow
Had bought four tires and it took them almost 4 hours to put on my vehicle, service writers as a bunch of keys on his desk and didn’t inform me it was done until I asked, handed me my keys told me my car was parked up front and I found my car parked in back by the mechanics , I purchased my car new there and I will never ever go back again, putting on a set of tires is a 45 min job!
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Cynthia, thank you for reaching out. We are disappointed to hear about your service experience and have shared your review with our Service Manager. Unfortunately, due to circumstances surrounding COVID-19 our staffing has been reduced. We appreciate your understanding during these difficult times and would like to apologize for any inconvenience this caused you.
Mr Steve Odum
My salesman was Martavious Woods. He was very knowledgeable of the product I was looking for. Very thorough and polite! Got the sale approved quickly and I highly recommend him! Best salesman I ever worked with. You should be proud to have him at ur dealership!
Mr Steve Odum
My salesman was Martavious Woods. He was very knowledgeable of the product I was looking for. Very thorough and polite! Got the sale approved quickly and I highly recommend him! Best salesman I ever worked with. You should be proud to have him at ur dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing Steve! We are happy to hear about your excellent experience with Martavious - as he is a wonderful addition to our team. Please let us know if there is anything else we can help you with!