Bob Rohrman's Gurnee Volkswagen

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4.1
(1,072 reviews)
Visit Bob Rohrman's Gurnee Volkswagen
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–5:00pm 9:00am–9:00pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (847) 978-4048 (847) 978-4048
Used (847) 978-4050 (847) 978-4050
Service (847) 978-4043 (847) 978-4043

Inventory

See all 147 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2005.
Welcome to Bob Rohrman's Gurnee Volkswagen.

Our friendly staff of professionals at Gurnee Volkswagen are ready to answer any of your questions and will provide a positive and enjoyable experience.

Whether you're looking for a New Volkswagen Atlas Passat Jetta Golf GTI Tiguan or even a Sportwagen please visit us!

If you're not in the market for new please check out our Certfied Pre-owned Volkswagen models.
Gurnee VW is Your Full Disclosure + No Hassles Dealer! You Will Be Treated With Courtesy & Respect. I Promise!

Service center

Phone number (847) 978-4043

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 17 employees View less employees

Reviews

4.1
(1,072 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Bob Rohrman's Gurnee Volkswagen from DealerRater.

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4.0

The team was very thorough and patient during my visit.

The team was very thorough and patient during my visit. They understood my expectations and worked towards a comparable deal. I would recommend this location to others and have had other friends and family refer me to the same dealership.

4.0

The service department has gotten much better so far

The service department has gotten much better so far since the new manager was hired.

1.0

Finance guy had wrong price on car.

Finance guy had wrong price on car. Tried to charge me more for it. He messed up all the numbers. He DOUBLED the tax. Tried to add an extra fee. Screwed all the paper work, had the wrong name of the car, my address wrong. Look over all the paperwork and make sure all the numbers are correct when buying a car from this place. I would recommend finding another dealer!

5.0

Great customer service.

Great customer service. Had a recall on a part and they switched it for me no problem.

Dealer response

Thank you, Dante! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Gurnee Volkswagen.

5.0

Fantastic service advisor and staff and were very

Fantastic service advisor and staff and were very personable Highly recommend to family and friends.

Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman's Gurnee Volkswagen. Please don't hesitate to reach out if you need anything else.

5.0

Ron Monaco worked with me for 9 months trying to find the

Ron Monaco worked with me for 9 months trying to find the right vehicle. He never pressured me to purchase something that I didn’t need and always responded to text and emails quickly. He understood what I was looking for and contacted me whenever a car came in that he thought I would like. Working with him was a 10/10.

Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman's Gurnee Volkswagen are glad to have you as a customer.

5.0

Very fast and professional work.

Very fast and professional work.will done job .Friendly people only waiting room to small

Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman's Gurnee Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

3.0

Showed me the wrong vehicle.

Showed me the wrong vehicle. Service department not super professional. Sales manager fired a day after I purchased my vehicle. Price quoted was not full price after they told me about all the great things they had already added to the car. Upfront pricing and sales people that understand which vehicle they are selling you would be welcome. I think I will buy from CarMax next time.

5.0

Great staff, helpfull, knowledgeable, inspiring,

Great staff, helpfull, knowledgeable, inspiring, approachable, trying to do everything in their power to take care of the costumer

Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Gurnee Volkswagen.

5.0

Very professional service!

Very professional service! Fast and affordable! Staff are always friendly! I am lucky to live next door :-)

Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Read all 1,072 reviews