Active Auto Sales

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 3, 2019

    We searched for two days without luck and a whole lot of false lead ups to what was actually advertised. We went to see a car at Active auto and it was... there and was sold the day before. We met Ron and went thru what we were looking for. We narrowed it down to 3 and before I knew it we were test driving a car. There was no pressure very accommodating. We bought the car Ron had it serviced and delivered just as promised. Without question the best experience we have had buying a used car. Thank you Ron

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    February 28, 2018

    Bought a 2013 Nissan Leaf SL in January 2018 Sale went though well - they tried to charge me a doc fee of $65 - Luckily I am out of state (and Country)... and I said I was not needing any extra paperwork done. This was the first red flag. After I got the car shipped to me, it was missing parts. Antenna, Instruction Booklet, and some interior trim pieces. Luckily the auto-shipper took pictures, and showed it missing when he picked it up. The car was also 6 years old, with the original tires and battery, which was needing replacement to pass a new to country (Canada) inspection. Dealer said it's used, so sorry. He did offer to replace the missing parts. Worst of all, the car had an airbag light on. The passenger sensor was bad, and needed replacement. This takes over 3 weeks to get in stock, and I am stuck waiting. These guys do have good prices and car in stock, and will sell you the car. But double check to see if ther car is missing any parts, any check engine light are on, or any airbag lights. Feel free to email / contact for more info.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • January 21, 2018

    Every time I have inquired about a vehicle. The people working have been friendly and have gotten back to me in a timely fashion. I would buy from here... without a doubt.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 1, 2015

    I called about a specific car, but it had been sold. I described the kinds of cars I was interested in. David came up with a number of ideas before hitting... on the car we ultimately bought. While clearly interested in making a sale, there was no pressure and they were accommodating to our needs. There was a small body part out of alignment - they missed this and couldn't repair it on site because they didn't have the clips needed. It was very minor, and not a deal breaker, but that's why they got 4 out of 5 on repairs. Facilities - lacked privacy no office you could close the door. This didn't matter to us as our deal was very straightforward, but there was another gentleman trying to get some information for a loan or something and I walked outside so he could have some privacy. Again, not serious,

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2013

    I called Olaf to ck. avail. of Mini Cooper. It was still avail so I drove 45 min. At this time, I was only wanting to test drive a Mini to see if I liked... it. I won't be ready to purchase for about a month, but Olaf gave me options for financing where II could walk out the door with the car I declined, but there was no pressure. I definitely will return if the car is avail when I'm ready.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 5, 2013

    Active Auto Sales is the BEST place to buy a used car. After several test drives and discussions with Olaf (the owner) we purchased the 2008 Volkswagen... Jetta, Wolfsburg. We had our mechanic do a thorough check on the car and he said we got a great deal for the price we paid. Olaf was very honest with us and so comfortable to work with. We test drove several cars and each time when we returned to the lot, Olaf came out of the sales office to see if we had any questions, but did not put any pressure on us...at all! I would say Olaf was straight-up with us about each car we were interest in. I can tell you that I've never bought a car and afterwards said, too bad we don't need another one right now. I never felt like he was trying to pull a fast one on us just so he can make a sale. Olaf is a genuine person who just enjoys cars and it shows in his vast knowledge of them. I will recommend his business to anyone who asks me where we bought our car. We are 45 minutes away, but this is the first place we'll come to buy our next car! Thanks, Olaf!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 20, 2013

    This dealer was prompt & professional in responding but the car was already sold. Based on previous reviews, I will not hesitate to contact this dealer... should I see another car listed that meets my specifications.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2013

    I've bought two Audis from the owner Olaf Becker in the past 10 years and I recommend him to all my friends when they're looking for a quality used car... at a decent price. I always tell them he's the only honest used car salesman I've ever met! The first Audi I bought from him rode like a charm for 9 years and I just bought another 2008 model from him and I love it. It feels like a brand new car even though it was ridiculously cheap. I dont know how he does it but I do know from practical experience that he is as honest and reliable as the day is long. Anyone looking for a quality, affordable European import has to stop by and talk to Olaf first. If he doesn't have what you want chances are he'll find it for you -- as he did for me.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2013

    I came to this dealership looking for an affordable car. With really no experience in cars or what I was looking for, I am sure I was far from the ideal... buyer. Olaf was very patient though and walked me through a number of different options until we found the perfect fit, a 2007 MINI Cooper. I have had the car for two weeks now and couldn't be happier with my choice. I got the car for a great price, it is in excellent condition, and the whole process went very smoothly. I was a little concerned going to the lot after reading the past negative review, but after seeing the inventory Active Auto Sales has to offer, I can't imagine any of the cars being remotely in the conditioned outlined in the previous review. The fact that the person writing the review couldn't spell "scary" with the built in spell check featured on this website was enough of a clue for me to not take it too seriously. I'm so glad I tried Active Auto Sales. I am hoping I have my car for a number of years and don't have to go back soon, but I will definitely recommend anyone I know looking for a used car to check it out!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 8, 2013

    we went to look at this car, it was most definitely not as pictured. It is no where near the value listed. Top would not go down, car has been sitting... so long one of the tires are low and the brakes are rusting. Car is really dirty, radio is not working because it needs the Volvo code, car had to be jumped just to turn it on. Has obviously been rear-ended as the trunk doesn't line up correctly, bumper is not on correctly and trunk closes badly. It took the sales guy over 10 minutes to come out of his office when we got there. He really didn't know much about the car and kept making excuses that the car has been there for 90 days. Back seat carpet has a hole in it, of which he didn't know about. The dealership itself was scarey. Several camper/motor homes parked on the road and a woman in her PJ's going from camper to dealership. It appears these people live there. Could not believe Cotre Madera would allow such a place in the city limits, this place belongs in Oakland.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
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