Reviews
Write a reviewthey want you to be happy and trouble free with t
I am 65 years old so buying a car is not that easy unless you find somebody like Charly and Olaf that you can trust in will look in your best interest and ask question did you haven’t thought about asking those guy are outstanding and they are in for a long-term relationship with you they want you to be happy and trouble free with the car did you drive off the lot they want a friendship What happened to dealer with integrity like Charly and Olaf
they want you to be happy and trouble free with t
I am 65 years old so buying a car is not that easy unless you find somebody like Charly and Olaf that you can trust in will look in your best interest and ask question did you haven’t thought about asking those guy are outstanding and they are in for a long-term relationship with you they want you to be happy and trouble free with the car did you drive off the lot they want a friendship What happened to dealer with integrity like Charly and Olaf
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
For tim great sale deals try Active Auto Dealershi
I am grateful to have found a honest professional Dealership. Active Auto Sale. Professional,friendly and absolutely no sale pressure. After searching for the right used safe automobile with low mileage, great price and fuel efficient, I finally found the best used car. I am a very satisfied customer. Driving my used Ford C-Max Hybrid with all my preferences on my wish List. And even more the sales man name Charlie met me with a smile,so professionally friendly, knowledgeable and took great care of all the paperwork with ease and In a efficient timely manner. And I had the privilege meeting Olaf what a gentleman,dedicated to his auto dealership and mindful to the customer.Great experience. And all done with a smile From the beginning to th end . As I drove home in my used new to me I took the long way home beaming from ear w ear. I am fortunate. I got everything on my wish list. Wow I am a very satisfied customer.Doing my part in the world by driving a clean air automobile,I got a discount. A all around great quality experience. So if you are searching for a used car searching, well no more. Browse around or simply call Active Auto Dealership,save yourself time and money with a excellent experience freeing your self.So you can do other things. Best wishes for a Peace and Prosperity, Debra,Santa Rosa
For tim great sale deals try Active Auto Dealershi
I am grateful to have found a honest professional Dealership. Active Auto Sale. Professional,friendly and absolutely no sale pressure. After searching for the right used safe automobile with low mileage, great price and fuel efficient, I finally found the best used car. I am a very satisfied customer. Driving my used Ford C-Max Hybrid with all my preferences on my wish List. And even more the sales man name Charlie met me with a smile,so professionally friendly, knowledgeable and took great care of all the paperwork with ease and In a efficient timely manner. And I had the privilege meeting Olaf what a gentleman,dedicated to his auto dealership and mindful to the customer.Great experience. And all done with a smile From the beginning to th end . As I drove home in my used new to me I took the long way home beaming from ear w ear. I am fortunate. I got everything on my wish list. Wow I am a very satisfied customer.Doing my part in the world by driving a clean air automobile,I got a discount. A all around great quality experience. So if you are searching for a used car searching, well no more. Browse around or simply call Active Auto Dealership,save yourself time and money with a excellent experience freeing your self.So you can do other things. Best wishes for a Peace and Prosperity, Debra,Santa Rosa
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wanted a car to use in California for 5 weeks then
We searched for two days without luck and a whole lot of false lead ups to what was actually advertised. We went to see a car at Active auto and it was there and was sold the day before. We met Ron and went thru what we were looking for. We narrowed it down to 3 and before I knew it we were test driving a car. There was no pressure very accommodating. We bought the car Ron had it serviced and delivered just as promised. Without question the best experience we have had buying a used car. Thank you Ron
Wanted a car to use in California for 5 weeks then
We searched for two days without luck and a whole lot of false lead ups to what was actually advertised. We went to see a car at Active auto and it was there and was sold the day before. We met Ron and went thru what we were looking for. We narrowed it down to 3 and before I knew it we were test driving a car. There was no pressure very accommodating. We bought the car Ron had it serviced and delivered just as promised. Without question the best experience we have had buying a used car. Thank you Ron
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Double Check everything - get an inspection
Bought a 2013 Nissan Leaf SL in January 2018 Sale went though well - they tried to charge me a doc fee of $65 - Luckily I am out of state (and Country) and I said I was not needing any extra paperwork done. This was the first red flag. After I got the car shipped to me, it was missing parts. Antenna, Instruction Booklet, and some interior trim pieces. Luckily the auto-shipper took pictures, and showed it missing when he picked it up. The car was also 6 years old, with the original tires and battery, which was needing replacement to pass a new to country (Canada) inspection. Dealer said it's used, so sorry. He did offer to replace the missing parts. Worst of all, the car had an airbag light on. The passenger sensor was bad, and needed replacement. This takes over 3 weeks to get in stock, and I am stuck waiting. These guys do have good prices and car in stock, and will sell you the car. But double check to see if ther car is missing any parts, any check engine light are on, or any airbag lights. Feel free to email / contact for more info.
Double Check everything - get an inspection
Bought a 2013 Nissan Leaf SL in January 2018 Sale went though well - they tried to charge me a doc fee of $65 - Luckily I am out of state (and Country) and I said I was not needing any extra paperwork done. This was the first red flag. After I got the car shipped to me, it was missing parts. Antenna, Instruction Booklet, and some interior trim pieces. Luckily the auto-shipper took pictures, and showed it missing when he picked it up. The car was also 6 years old, with the original tires and battery, which was needing replacement to pass a new to country (Canada) inspection. Dealer said it's used, so sorry. He did offer to replace the missing parts. Worst of all, the car had an airbag light on. The passenger sensor was bad, and needed replacement. This takes over 3 weeks to get in stock, and I am stuck waiting. These guys do have good prices and car in stock, and will sell you the car. But double check to see if ther car is missing any parts, any check engine light are on, or any airbag lights. Feel free to email / contact for more info.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Good customer service
Every time I have inquired about a vehicle. The people working have been friendly and have gotten back to me in a timely fashion. I would buy from here without a doubt.
Good customer service
Every time I have inquired about a vehicle. The people working have been friendly and have gotten back to me in a timely fashion. I would buy from here without a doubt.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Straight shooters -
I called about a specific car, but it had been sold. I described the kinds of cars I was interested in. David came up with a number of ideas before hitting on the car we ultimately bought. While clearly interested in making a sale, there was no pressure and they were accommodating to our needs. There was a small body part out of alignment - they missed this and couldn't repair it on site because they didn't have the clips needed. It was very minor, and not a deal breaker, but that's why they got 4 out of 5 on repairs. Facilities - lacked privacy no office you could close the door. This didn't matter to us as our deal was very straightforward, but there was another gentleman trying to get some information for a loan or something and I walked outside so he could have some privacy. Again, not serious,
Straight shooters -
I called about a specific car, but it had been sold. I described the kinds of cars I was interested in. David came up with a number of ideas before hitting on the car we ultimately bought. While clearly interested in making a sale, there was no pressure and they were accommodating to our needs. There was a small body part out of alignment - they missed this and couldn't repair it on site because they didn't have the clips needed. It was very minor, and not a deal breaker, but that's why they got 4 out of 5 on repairs. Facilities - lacked privacy no office you could close the door. This didn't matter to us as our deal was very straightforward, but there was another gentleman trying to get some information for a loan or something and I walked outside so he could have some privacy. Again, not serious,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice guy, crowded car lot
I called Olaf to xx. avail. of Mini Cooper. It was still avail so I drove 45 min. At this time, I was only wanting to test drive a Mini to see if I liked it. I won't be ready to purchase for about a month, but Olaf gave me options for financing where II could walk out the door with the car I declined, but there was no pressure. I definitely will return if the car is avail when I'm ready.
Nice guy, crowded car lot
I called Olaf to xx. avail. of Mini Cooper. It was still avail so I drove 45 min. At this time, I was only wanting to test drive a Mini to see if I liked it. I won't be ready to purchase for about a month, but Olaf gave me options for financing where II could walk out the door with the car I declined, but there was no pressure. I definitely will return if the car is avail when I'm ready.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
No Pressure Sales Tactic and Honest
Active Auto Sales is the BEST place to buy a used car. After several test drives and discussions with Olaf (the owner) we purchased the 2008 Volkswagen Jetta, Wolfsburg. We had our mechanic do a thorough check on the car and he said we got a great deal for the price we paid. Olaf was very honest with us and so comfortable to work with. We test drove several cars and each time when we returned to the lot, Olaf came out of the sales office to see if we had any questions, but did not put any pressure on us...at all! I would say Olaf was straight-up with us about each car we were interest in. I can tell you that I've never bought a car and afterwards said, too bad we don't need another one right now. I never felt like he was trying to pull a fast one on us just so he can make a sale. Olaf is a genuine person who just enjoys cars and it shows in his vast knowledge of them. I will recommend his business to anyone who asks me where we bought our car. We are 45 minutes away, but this is the first place we'll come to buy our next car! Thanks, Olaf!
No Pressure Sales Tactic and Honest
Active Auto Sales is the BEST place to buy a used car. After several test drives and discussions with Olaf (the owner) we purchased the 2008 Volkswagen Jetta, Wolfsburg. We had our mechanic do a thorough check on the car and he said we got a great deal for the price we paid. Olaf was very honest with us and so comfortable to work with. We test drove several cars and each time when we returned to the lot, Olaf came out of the sales office to see if we had any questions, but did not put any pressure on us...at all! I would say Olaf was straight-up with us about each car we were interest in. I can tell you that I've never bought a car and afterwards said, too bad we don't need another one right now. I never felt like he was trying to pull a fast one on us just so he can make a sale. Olaf is a genuine person who just enjoys cars and it shows in his vast knowledge of them. I will recommend his business to anyone who asks me where we bought our car. We are 45 minutes away, but this is the first place we'll come to buy our next car! Thanks, Olaf!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Inquiry, but car was sold.
This dealer was prompt & professional in responding but the car was already sold. Based on previous reviews, I will not hesitate to contact this dealer should I see another car listed that meets my specifications.
Inquiry, but car was sold.
This dealer was prompt & professional in responding but the car was already sold. Based on previous reviews, I will not hesitate to contact this dealer should I see another car listed that meets my specifications.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best Used Car Dealer Ever
I've bought two Audis from the owner Olaf Becker in the past 10 years and I recommend him to all my friends when they're looking for a quality used car at a decent price. I always tell them he's the only honest used car salesman I've ever met! The first Audi I bought from him rode like a charm for 9 years and I just bought another 2008 model from him and I love it. It feels like a brand new car even though it was ridiculously cheap. I dont know how he does it but I do know from practical experience that he is as honest and reliable as the day is long. Anyone looking for a quality, affordable European import has to stop by and talk to Olaf first. If he doesn't have what you want chances are he'll find it for you -- as he did for me.
Best Used Car Dealer Ever
I've bought two Audis from the owner Olaf Becker in the past 10 years and I recommend him to all my friends when they're looking for a quality used car at a decent price. I always tell them he's the only honest used car salesman I've ever met! The first Audi I bought from him rode like a charm for 9 years and I just bought another 2008 model from him and I love it. It feels like a brand new car even though it was ridiculously cheap. I dont know how he does it but I do know from practical experience that he is as honest and reliable as the day is long. Anyone looking for a quality, affordable European import has to stop by and talk to Olaf first. If he doesn't have what you want chances are he'll find it for you -- as he did for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase