Reviews
Write a reviewIn 50 years of buying and trading cars, I have never been
In 50 years of buying and trading cars, I have never been treated so well. From sales to financing professional quick and friendly service.
In 50 years of buying and trading cars, I have never been
In 50 years of buying and trading cars, I have never been treated so well. From sales to financing professional quick and friendly service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The car was in great condition and was exactly what I was
The car was in great condition and was exactly what I was looking for. They made sure all components were in good working order and even replaced the 3 month old battery when that one of the cells was eeek. The salesman kept me informed as to what was going on during the entire sales process.
The car was in great condition and was exactly what I was
The car was in great condition and was exactly what I was looking for. They made sure all components were in good working order and even replaced the 3 month old battery when that one of the cells was eeek. The salesman kept me informed as to what was going on during the entire sales process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Only one key extra key fob no battery
This place sucks! Never buy from them again. Only one key second key fob no battery the interior was dirty no compensation for damaged bumper
Only one key extra key fob no battery
This place sucks! Never buy from them again. Only one key second key fob no battery the interior was dirty no compensation for damaged bumper
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We apologize that your visit and purchase wasn't a complete five star experience. We most likely had a recent trade and presented you the vehicle at a discount to save you money, as once we complete the vehicle reconditioning, they are always all cleaned and ready for retail. We are sorry that this wasn't explained completely, we always offer to keep the vehicle at the dealership for delivery, as we want a completely satisfying experience, and we would have preferred that option. We appreciate your feedback, we will ensure we are being clear about this in the future.
Not helpful at all ,bad customer service. Bought a brand...
Not helpful at all ,bad customer service. Bought a brand new 2021 Chevy Silverado 1500 LT. had 2000 miles on it and the transmission went out on it. I was 1200 miles away from home when it broke down I still haven’t got it back and it’s been three weeks. I would rate the new Chevy Silverado is not a very good truck to buy.
Not helpful at all ,bad customer service. Bought a brand...
Not helpful at all ,bad customer service. Bought a brand new 2021 Chevy Silverado 1500 LT. had 2000 miles on it and the transmission went out on it. I was 1200 miles away from home when it broke down I still haven’t got it back and it’s been three weeks. I would rate the new Chevy Silverado is not a very good truck to buy.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Awesome service
All questions were answered easily. Ryan was very helpful and energetic. I would recommend doing business with them again. Both the gf and I left with brand new vehicles.
Awesome service
All questions were answered easily. Ryan was very helpful and energetic. I would recommend doing business with them again. Both the gf and I left with brand new vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
The service was done very professionally. The time frame was good and worked with my schedule. The staff was very friendly and courteous. Nice amenities in the showroom while you wait
Service
The service was done very professionally. The time frame was good and worked with my schedule. The staff was very friendly and courteous. Nice amenities in the showroom while you wait
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and efficient.
The service department was clean and the work was done in a timely manner. It would be nice if the service department would vacuum the interior of the vehicle.
Quick and efficient.
The service department was clean and the work was done in a timely manner. It would be nice if the service department would vacuum the interior of the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
Everyone was very kind. My salesman did a great job! I would recommend checking out this dealership and the vehicles that they have on the lot.
Excellent
Everyone was very kind. My salesman did a great job! I would recommend checking out this dealership and the vehicles that they have on the lot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Staff
I just recently purchased a second vehicle from Billion Southtown. I returned because I had an awesome experience the first time and the second time was no different. The staff is all very friendly and treat you like they have known you forever.
Great Staff
I just recently purchased a second vehicle from Billion Southtown. I returned because I had an awesome experience the first time and the second time was no different. The staff is all very friendly and treat you like they have known you forever.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Perfect experience
They make buying a vehicle so easy. I would recommend to anyone that this is where you need to go. Whole crew is top notch. I will be back again and again.
Perfect experience
They make buying a vehicle so easy. I would recommend to anyone that this is where you need to go. Whole crew is top notch. I will be back again and again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car