Reviews
We contacted Andy about a car for our youngest daughter.
We contacted Andy about a car for our youngest daughter. We told him what was important to us – safety being the number one concern. He took all the information we told him including our budget. He said the only thing you have to do now is let me do my job! It was a HUGE relief to me!!! Looking at sites like marketplace was so stressful. How do you know if the site is real or not? Will it be safe to go look at the car? So on and so on. We also told him our time frame that we needed the vehicle. Andy found exactly what we were looking for and described to him! He went above and beyond to make sure it was safe and reliable for our daughter. I would HIGHLY recommend Andy at Columbus Auto Source for any of your automobile needs. Thank you, Andy, for making it possible for our daughter to have a safe and reliable vehicle!! Ronda Sandusky, Ohio
We contacted Andy about a car for our youngest daughter.
We contacted Andy about a car for our youngest daughter. We told him what was important to us – safety being the number one concern. He took all the information we told him including our budget. He said the only thing you have to do now is let me do my job! It was a HUGE relief to me!!! Looking at sites like marketplace was so stressful. How do you know if the site is real or not? Will it be safe to go look at the car? So on and so on. We also told him our time frame that we needed the vehicle. Andy found exactly what we were looking for and described to him! He went above and beyond to make sure it was safe and reliable for our daughter. I would HIGHLY recommend Andy at Columbus Auto Source for any of your automobile needs. Thank you, Andy, for making it possible for our daughter to have a safe and reliable vehicle!! Ronda Sandusky, Ohio
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I came to Andy at Columbus Auto with specific criteria
I came to Andy at Columbus Auto with specific criteria for my next vehicle purchase. Andy was attentive, informative and thorough. After a week and an abundance of options, Andy was able to find me exactly what I was looking for at a great price. Highly recommended!
I came to Andy at Columbus Auto with specific criteria
I came to Andy at Columbus Auto with specific criteria for my next vehicle purchase. Andy was attentive, informative and thorough. After a week and an abundance of options, Andy was able to find me exactly what I was looking for at a great price. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had to buy a car quickly after our car died.
We had to buy a car quickly after our car died. After getting a referral to come in, we were amazed that we were instantly treated like friends.
We had to buy a car quickly after our car died.
We had to buy a car quickly after our car died. After getting a referral to come in, we were amazed that we were instantly treated like friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andy at Columbus Auto Source was very easy to work with!
Andy at Columbus Auto Source was very easy to work with! He found us the exact vehicle we were looking for by listening to our very detailed needs. He was patient and understanding when we added more details to the exact car we were looking for. I can’t describe the feeling I get each time I climb into my perfect car. I’m so thankful for Andy’s time and dedication to finding it.
Andy at Columbus Auto Source was very easy to work with!
Andy at Columbus Auto Source was very easy to work with! He found us the exact vehicle we were looking for by listening to our very detailed needs. He was patient and understanding when we added more details to the exact car we were looking for. I can’t describe the feeling I get each time I climb into my perfect car. I’m so thankful for Andy’s time and dedication to finding it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve made the entire car buying experience easy.
Steve made the entire car buying experience easy. I had the car inspected by an independent mechanic and the mechanic said the car was in excellent mechanical condition.
Steve made the entire car buying experience easy.
Steve made the entire car buying experience easy. I had the car inspected by an independent mechanic and the mechanic said the car was in excellent mechanical condition.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
4.5 years ago I purchased a minivan and when it was
4.5 years ago I purchased a minivan and when it was recently time to get a another vehicle I returned to Columbus Auto source. Andy, the owner, was great to work with. He didn't have what I wanted on his lot but went out of his way to earn my business again and found me what I was looking for within my budget and in just a few days. Excellent experience!
4.5 years ago I purchased a minivan and when it was
4.5 years ago I purchased a minivan and when it was recently time to get a another vehicle I returned to Columbus Auto source. Andy, the owner, was great to work with. He didn't have what I wanted on his lot but went out of his way to earn my business again and found me what I was looking for within my budget and in just a few days. Excellent experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andy was great to work with!
Andy was great to work with! He patiently walked me through the auto search process and found a car that met the specs in features and price! I truly appreciate all his efforts and love the car! Thanks, Andy!
Andy was great to work with!
Andy was great to work with! He patiently walked me through the auto search process and found a car that met the specs in features and price! I truly appreciate all his efforts and love the car! Thanks, Andy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andy did a great search for me, saved me a bunch of time!
Andy did a great search for me, saved me a bunch of time! He found the car I wanted.and was super working with me to get into my possession! Great experience and great people! And I love the car.
Andy did a great search for me, saved me a bunch of time!
Andy did a great search for me, saved me a bunch of time! He found the car I wanted.and was super working with me to get into my possession! Great experience and great people! And I love the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review, Steve! It has been an honor working with you and the other members of your family over the past 20 years. A Christensen, Owner/Principal.
Forrest the car salesman is Amazing!
Forrest the car salesman is Amazing! But the finance manager and the dealership itself is Aweful !!
Forrest the car salesman is Amazing!
Forrest the car salesman is Amazing! But the finance manager and the dealership itself is Aweful !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're sorry your experience wasn't as you expected. This is often times the case when someone provides false information.
We think Forrest is pretty special as well! As for our finance manager and the dealership as a whole, as the owner and overseer of the staff, I can assure you that your observations are skewed because we can only work with information given to us by our customers AND we have to assume that the information provided to us is accurate. If, after the information is processed, we find out that it is NOT accurate, we are unable to offer an experience that is desirable to both parties. We do not make lending decisions. That can only be done by the lenders we use to help our customers get financing. If they determine that our customer is not a good fit, then they reserve the right to deny financing. That is exactly what happened to you and it wouldn't matter if it was our dealership or any other dealership. The result would have been the same. Hopefully by knowing this, we hope you will re-assess your feelings about our operation. A Christensen, Owner/Principal.
So I gave them a great rating prior to finding all the
So I gave them a great rating prior to finding all the issues with the car. I tried to go in a talk about my concerns and he told me that what they sold it as is. So watch buying as is cars from this dealership because in the event you discover something that’s major… ITS UOUR RESPONSIBILITY AND YOU CANNOT RETURN THE VEHICLE AFTER ITS PURCHASED NO MATTER WHAT!!!
So I gave them a great rating prior to finding all the
So I gave them a great rating prior to finding all the issues with the car. I tried to go in a talk about my concerns and he told me that what they sold it as is. So watch buying as is cars from this dealership because in the event you discover something that’s major… ITS UOUR RESPONSIBILITY AND YOU CANNOT RETURN THE VEHICLE AFTER ITS PURCHASED NO MATTER WHAT!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Like all vehicles we offer, Miss Sparks purchased her vehicle "as is: from our dealership. She did purchase an "optional" vehicle protection plan (aka warranty/extended service contract) on the vehicle. Miss Sparks came back a week after the purchase stating there was something dragging beneath the vehicle and the air conditioning was not functioning properly. Because she had the vehicle for only a week, I told her we would be willing to offer a "goodwill" repair and take care of whatever was dragging beneath the car. I then told her she would need an appointment to have the air conditioning issue examined. At that point she became verbally hostile and unreasonable, yelling, name calling, cursing and accusatory. After a few minutes of this behavior, she was asked to leave which she refused to do, all the while screaming obscenities and accusations about how we knowingly sold her a "junk" car. She continued this behavior, so I told her I was calling the police, to which she replied "go ahead...they won't do anything", and continued her hostile behavior. She came back in in this past Tuesday and we attempted to address the undercarriage scraping noise, but once again became unruly and hostile when we asked her to leave the service shop area because of OSHA safety regulations. Miss Sparks is correct, that is not how we do business. Furthermore we will not be held hostage by a person who doesn't know how to behave in a business environment in a civil manner. D. Seagle, General Manager