Reviews
Always excellent service but never reset my maintenance
Always excellent service but never reset my maintenance notices correctly! I have to do it myself !
Always excellent service but never reset my maintenance
Always excellent service but never reset my maintenance notices correctly! I have to do it myself !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful to have earned your business, Don. Thanks for taking the time to leave us a review! - The Germain Nissan Team
The service department was ready for my arrival at my
The service department was ready for my arrival at my appointment time. Their service was prompt and Bianca and Teonna were a joy to work with. I couldn’t have asked for a better experience!
The service department was ready for my arrival at my
The service department was ready for my arrival at my appointment time. Their service was prompt and Bianca and Teonna were a joy to work with. I couldn’t have asked for a better experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Norma, thank you for choosing Germain Nissan! We are thrilled to hear that Bianca and Teonna made your service experience so seamless. We wish you safe travels ahead!
I like the great customer service given.
I like the great customer service given. Bianca was very professional, knowledgeable, respectful, and friendly.
I like the great customer service given.
I like the great customer service given. Bianca was very professional, knowledgeable, respectful, and friendly.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience with Bianca! Thank you for choosing Germain Nissan and for sharing your feedback! See you next time!
overall this is a good dealership.
overall this is a good dealership..experienced somewhat of a rocky road at first...but manager bob geiger got it done..remember the go to guy is BOB GEIGER
overall this is a good dealership.
overall this is a good dealership..experienced somewhat of a rocky road at first...but manager bob geiger got it done..remember the go to guy is BOB GEIGER
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your story! We are so pleased that Bob and the team could turn things around for you. We will be sure to pass along your appreciation to him and the team! - The Germain Nissan Team
Excellent customer service and always willing to help.
Excellent customer service and always willing to help. Very welcoming. atmosphere.. would recommend to my friends.
Excellent customer service and always willing to help.
Excellent customer service and always willing to help. Very welcoming. atmosphere.. would recommend to my friends.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cheryl! We at Germain Nissan are very grateful for your recommendations! It means a lot to hear that you feel secure in our services. We hope to see you again down the road.
I purchased my Nissan from this car dealership, great
I purchased my Nissan from this car dealership, great service, very knowledgeable and patience. I have also received great maintenance at this car dealership, professional, and courtesy and respect for the customer.
I purchased my Nissan from this car dealership, great
I purchased my Nissan from this car dealership, great service, very knowledgeable and patience. I have also received great maintenance at this car dealership, professional, and courtesy and respect for the customer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Randi, we're grateful for your feedback! Thank you for choosing Germain Nissan and for sharing your experience with both our sales and service teams. Drive safely, and see you next time!
I am very satisfied with the repairs performed on my ‘20
I am very satisfied with the repairs performed on my ‘20 Leaf at Germain Nissan. Our car was diagnosed with a bad AC compressor and related components shortly after purchasing the car (we purchased the car from another dealer in January’25). The repair estimate was very expensive, something we were not prepared for, especially for a new car and our first EV. We contacted Nissan consumer affairs about this issue and they were very good to deal with. A case was created and reviewed by Nissan, and they informed us they would be covering the repair as a goodwill measure. Note that the car was out of the warranty period and they still covered the repair. We were very happy about this to say the least. So we worked with the dealer to get the repairs completed. The only bad part was that we had to wait 2 1/2 months for the back order parts to arrive (some from Japan), during the summer, and no AC in the car. But once the parts arrived, the dealership contacted us and completed the work in a couple days. This was a very positive experience for something that could have been very frustrating and negative, but patience payed off in the end.
I am very satisfied with the repairs performed on my ‘20
I am very satisfied with the repairs performed on my ‘20 Leaf at Germain Nissan. Our car was diagnosed with a bad AC compressor and related components shortly after purchasing the car (we purchased the car from another dealer in January’25). The repair estimate was very expensive, something we were not prepared for, especially for a new car and our first EV. We contacted Nissan consumer affairs about this issue and they were very good to deal with. A case was created and reviewed by Nissan, and they informed us they would be covering the repair as a goodwill measure. Note that the car was out of the warranty period and they still covered the repair. We were very happy about this to say the least. So we worked with the dealer to get the repairs completed. The only bad part was that we had to wait 2 1/2 months for the back order parts to arrive (some from Japan), during the summer, and no AC in the car. But once the parts arrived, the dealership contacted us and completed the work in a couple days. This was a very positive experience for something that could have been very frustrating and negative, but patience payed off in the end.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your patience and for sharing your experience with Germain Nissan! We're glad we could turn a challenging situation into a positive one, and we truly appreciate your understanding during the wait. Safe travels in your Nissan Leaf!
Went in to look at cars.
Went in to look at cars. Found one I loved but wasn’t sure I could handle all of the new tech so we left to think. Came back the next day Brendan and DZ were so helpful; no high pressure sales. (And as a woman buying while my husband was there, they spoke to ME). Drove off with a beautiful new 2026 Rogue. Very pleased with the experience.
Went in to look at cars.
Went in to look at cars. Found one I loved but wasn’t sure I could handle all of the new tech so we left to think. Came back the next day Brendan and DZ were so helpful; no high pressure sales. (And as a woman buying while my husband was there, they spoke to ME). Drove off with a beautiful new 2026 Rogue. Very pleased with the experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2026 Nissan Rogue! We're glad Brendan and DZ made the process comfortable and pressure-free. Welcome to the Germain Nissan family!
I had my 2017 Nissan Rogue SV in for preventative mx at
I had my 2017 Nissan Rogue SV in for preventative mx at 81,000 miles….. Greg has been my service advisor of choice and he by far is one of the best in the business I’ve seen since my first car in 1974……. And the mx work was done timely and professionally….. this service dept is top notch
I had my 2017 Nissan Rogue SV in for preventative mx at
I had my 2017 Nissan Rogue SV in for preventative mx at 81,000 miles….. Greg has been my service advisor of choice and he by far is one of the best in the business I’ve seen since my first car in 1974……. And the mx work was done timely and professionally….. this service dept is top notch
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Johnnie, we couldn't ask for better feedback! It's wonderful to hear that Greg and the rest of our team have earned your trust all these years. Thank you for choosing Germain Nissan and sharing your support! Drive safely, and we'll see you at your next visit!
Max was super friendly and patient with me.
Max was super friendly and patient with me. He explained everything very carefully and the service was quick.
Max was super friendly and patient with me.
Max was super friendly and patient with me. He explained everything very carefully and the service was quick.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review, Josh! We will pass your kind words along to Max, we hope to see you next time at Germain Nissan!