Reviews
Everyone was so nice and helpful,the process was easy and
Everyone was so nice and helpful,the process was easy and fairly time efficient.Maverick helped me out, the car that I was interested in had sold,he found me something better.
Everyone was so nice and helpful,the process was easy and
Everyone was so nice and helpful,the process was easy and fairly time efficient.Maverick helped me out, the car that I was interested in had sold,he found me something better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amanda, we're delighted to hear that Maverick and the Germain Nissan team provided you with such a positive experience. It's great to know he found something even better for you! Enjoy your new car!
Our salesman Maverick was very attentive to all our
Our salesman Maverick was very attentive to all our needs! We can not say enough great things about the service we received and was able to make us feel at ease! He was able to answer all of our questions promptly! This is our second car from this dealership and we will continue to come back in the future! Best dealership in the Columbus area!!
Our salesman Maverick was very attentive to all our
Our salesman Maverick was very attentive to all our needs! We can not say enough great things about the service we received and was able to make us feel at ease! He was able to answer all of our questions promptly! This is our second car from this dealership and we will continue to come back in the future! Best dealership in the Columbus area!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laura, we're delighted to hear that Maverick provided such attentive service and made your experience at Germain Nissan a positive one! Thank you for choosing us again; we look forward to seeing you in the future. Enjoy your new car!
Excellent service, clear answers and good offers for the
Excellent service, clear answers and good offers for the purchase of the vehicle. I was happy and would recommend the saleswoman for her professionalism
Excellent service, clear answers and good offers for the
Excellent service, clear answers and good offers for the purchase of the vehicle. I was happy and would recommend the saleswoman for her professionalism
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jaime, we're delighted to hear about your positive experience with our team at Germain Nissan. Thank you for recommending us and appreciating the professionalism of our saleswoman!
Prompt, professional customer service.
Prompt, professional customer service. Courteous treatment and excellent auto servicing are provided at this dealership!
Prompt, professional customer service.
Prompt, professional customer service. Courteous treatment and excellent auto servicing are provided at this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your positive experience with our team at Germain Nissan! Providing prompt and professional service is what we strive for, and we're glad you felt well taken care of. Thank you for choosing us!
Easy to schedule online, quick service and quality staff
Easy to schedule online, quick service and quality staff that were attentive and answered all questions
Easy to schedule online, quick service and quality staff
Easy to schedule online, quick service and quality staff that were attentive and answered all questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad to hear that our Germain Nissan team provided attentive service and made your experience smooth. We appreciate your support!
Great experience in every way.
Great experience in every way. On time, kept me informed, very focused on excellence. Highly recommend this dealer!
Great experience in every way.
Great experience in every way. On time, kept me informed, very focused on excellence. Highly recommend this dealer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review, Dean! We're delighted to hear that your experience at Germain Nissan was excellent and timely. We appreciate your recommendation and look forward to serving you in the future!
The representatives were very nice and pleasant to talk
The representatives were very nice and pleasant to talk to. The experience was awesome and I left with exactly what I wanted and needed.
The representatives were very nice and pleasant to talk
The representatives were very nice and pleasant to talk to. The experience was awesome and I left with exactly what I wanted and needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you had an awesome experience with our team at Germain Nissan! It's fantastic that you left with exactly what you wanted and needed. Thank you for sharing your positive feedback!
The Service people are very friendly.
The Service people are very friendly. However, we have a Mechanical Failure Service Contract that we purchased from the Dealership when we purchased this car. This contract and car were purchased on 6/29/22. The terms of the contract are for 7 years and or $100,000. miles. This is the first time we needed to use it and the Service Department told us it did not cover this problem. A power steering switch needed be replaced and cost us $250.07.
The Service people are very friendly.
The Service people are very friendly. However, we have a Mechanical Failure Service Contract that we purchased from the Dealership when we purchased this car. This contract and car were purchased on 6/29/22. The terms of the contract are for 7 years and or $100,000. miles. This is the first time we needed to use it and the Service Department told us it did not cover this problem. A power steering switch needed be replaced and cost us $250.07.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Germain Nissan. We're glad to hear our service team was friendly, but we're sorry the Mechanical Failure Service Contract didn't cover the power steering switch issue. Your feedback is important and we'll review this situation internally to improve future experiences.
Great dealer, good service, good prices and very good
Great dealer, good service, good prices and very good people to me they are number one. Excellent dealership. But don't my word for it check them and if you well the same. Great
Great dealer, good service, good prices and very good
Great dealer, good service, good prices and very good people to me they are number one. Excellent dealership. But don't my word for it check them and if you well the same. Great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the glowing review! We're delighted to hear you had such a positive experience with Germain Nissan. We appreciate your recommendation and look forward to serving you in the future!
Good team good work good initiative interaction helping
Good team good work good initiative interaction helping well organized good atmosphere warm welcome great
Good team good work good initiative interaction helping
Good team good work good initiative interaction helping well organized good atmosphere warm welcome great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're delighted to hear that our team at Germain Nissan provided a well-organized and welcoming experience. We appreciate your support!