Ness Auto Sales

You buy a car and he forgets who you are when you need to replace the motor less than a year later bad place

Craig was very responsive via email. Car was owned by his aunt who didn't drive the car too much. 6 year old car with less than 50K miles. Car was in awesome condition with new brakes all around. We were in and out in less than an hour. It was a very good experience.

While driving from northern Illinois to Somerset Wisconsin, just before the Lodi, WI exit, I had a flat tire. Pushing 80 years old and never having a flat tire, I didn’t know what to do. I called 911 and they sent me to Bill’s Towing who sent Patrick out and Patrick put on the spare. The tire needed to be replaced and Bill’s didn’t have one and I was referred to Ness Auto Sales. Ness was great, they had a tire, replaced mine, checked the rest of the tires on the truck and sent me on my way. They were also very reasonable. Everyone at Ness was really awesome and I felt they cared that I was taken care of! If I have another flat I hope it will be close to Lodi, Wisconsin.

Even though they were short handed on the day I stopped to look at a used vehicle, they were polite and professional. I was able to test drive the truck I wanted to and the process of getting the paper work done to buy the it went smoothly.

Our family has been doing business with Ness Auto for over 25 years! We have purchased 9 vehicles from Ness over the years, including some for our 4 boys and have had them serviced by them. They are great to work with, stand behind their work, arrange last minute loaner vehicles and pick up our vehicles for service for our convenience.

I have currently relocated from South Florida to the Madison area. Being new to Wisconsin and having poor dealings with car sales in the past I was skeptical during this current process. My hope was to find a vehicle that I liked without the hassles that typically revolve around "buying a used car." After scouting out different dealerships I was blessed in finding Ness Auto Sales (Lodi, Wisconsin.) Upon several conversations with Craig Ness (Owner) I felt comfortable and decided to visit his showroom. To my pleasant surprise I found a family owned business with the professionalism, service and pricing that is typical in "big city" dealership and so much more. I have been in the customer service industry for decades; one of the key factors is connecting with the customer and making them feel valued. This was all true coupled with honesty, integrity and a sense of "family" that is seldom found. Mr. Ness's ability to meet and exceed my expectations was outstanding. He took the hassle out of buying a vehicle and brought it all together with the utmost professionalism and courtesy. I strongly recommend Ness Auto Sales for any used vehicle purchases. I look forward in continuing my relationship with Ness Auto via future vehicle service needs. Thank you Ness Auto Sales for providing a one stop shopping experience that is World Class!!

Dealer responded right away with all my inquries. Will definately look here when we decide to purchase a van.