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Ness Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)
Sales hours: 7:30am to 5:30pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 7:30am–5:30pm 7:00am–5:00pm
Tuesday 7:30am–5:30pm 7:00am–5:00pm
Wednesday 7:30am–5:30pm 7:00am–5:00pm
Thursday 7:30am–5:30pm 7:00am–5:00pm
Friday 7:30am–5:30pm 7:00am–5:00pm
Saturday 7:30am–3:00pm 7:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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You buy a car and he forgets who you are when you need to

You buy a car and he forgets who you are when you need to replace the motor less than a year later bad place

You buy a car and he forgets who you are when you need to

You buy a car and he forgets who you are when you need to replace the motor less than a year later bad place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2014 Kia Forte

Craig was very responsive via email. Car was owned by his aunt who didn't drive the car too much. 6 year old car with less than 50K miles. Car was in awesome condition with new brakes all around. We were in and out in less than an hour. It was a very good experience.

2014 Kia Forte

Craig was very responsive via email. Car was owned by his aunt who didn't drive the car too much. 6 year old car with less than 50K miles. Car was in awesome condition with new brakes all around. We were in and out in less than an hour. It was a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great

While driving from northern Illinois to Somerset Wisconsin, just before the Lodi, WI exit, I had a flat tire. Pushing 80 years old and never having a flat tire, I didn’t know what to do. I called 911 and they sent me to Bill’s Towing who sent Patrick out and Patrick put on the spare. The tire needed to be replaced and Bill’s didn’t have one and I was referred to Ness Auto Sales. Ness was great, they had a tire, replaced mine, checked the rest of the tires on the truck and sent me on my way. They were also very reasonable. Everyone at Ness was really awesome and I felt they cared that I was taken care of! If I have another flat I hope it will be close to Lodi, Wisconsin.

Great

While driving from northern Illinois to Somerset Wisconsin, just before the Lodi, WI exit, I had a flat tire. Pushing 80 years old and never having a flat tire, I didn’t know what to do. I called 911 and they sent me to Bill’s Towing who sent Patrick out and Patrick put on the spare. The tire needed to be replaced and Bill’s didn’t have one and I was referred to Ness Auto Sales. Ness was great, they had a tire, replaced mine, checked the rest of the tires on the truck and sent me on my way. They were also very reasonable. Everyone at Ness was really awesome and I felt they cared that I was taken care of! If I have another flat I hope it will be close to Lodi, Wisconsin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good Service

Even though they were short handed on the day I stopped to look at a used vehicle, they were polite and professional. I was able to test drive the truck I wanted to and the process of getting the paper work done to buy the it went smoothly.

Good Service

Even though they were short handed on the day I stopped to look at a used vehicle, they were polite and professional. I was able to test drive the truck I wanted to and the process of getting the paper work done to buy the it went smoothly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Over 25 years of great service!

Our family has been doing business with Ness Auto for over 25 years! We have purchased 9 vehicles from Ness over the years, including some for our 4 boys and have had them serviced by them. They are great to work with, stand behind their work, arrange last minute loaner vehicles and pick up our vehicles for service for our convenience.

Over 25 years of great service!

Our family has been doing business with Ness Auto for over 25 years! We have purchased 9 vehicles from Ness over the years, including some for our 4 boys and have had them serviced by them. They are great to work with, stand behind their work, arrange last minute loaner vehicles and pick up our vehicles for service for our convenience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Cusotmer Service and So Much More!!

I have currently relocated from South Florida to the Madison area. Being new to Wisconsin and having poor dealings with car sales in the past I was skeptical during this current process. My hope was to find a vehicle that I liked without the hassles that typically revolve around "buying a used car." After scouting out different dealerships I was blessed in finding Ness Auto Sales (Lodi, Wisconsin.) Upon several conversations with Craig Ness (Owner) I felt comfortable and decided to visit his showroom. To my pleasant surprise I found a family owned business with the professionalism, service and pricing that is typical in "big city" dealership and so much more. I have been in the customer service industry for decades; one of the key factors is connecting with the customer and making them feel valued. This was all true coupled with honesty, integrity and a sense of "family" that is seldom found. Mr. Ness's ability to meet and exceed my expectations was outstanding. He took the hassle out of buying a vehicle and brought it all together with the utmost professionalism and courtesy. I strongly recommend Ness Auto Sales for any used vehicle purchases. I look forward in continuing my relationship with Ness Auto via future vehicle service needs. Thank you Ness Auto Sales for providing a one stop shopping experience that is World Class!!

Cusotmer Service and So Much More!!

I have currently relocated from South Florida to the Madison area. Being new to Wisconsin and having poor dealings with car sales in the past I was skeptical during this current process. My hope was to find a vehicle that I liked without the hassles that typically revolve around "buying a used car." After scouting out different dealerships I was blessed in finding Ness Auto Sales (Lodi, Wisconsin.) Upon several conversations with Craig Ness (Owner) I felt comfortable and decided to visit his showroom. To my pleasant surprise I found a family owned business with the professionalism, service and pricing that is typical in "big city" dealership and so much more. I have been in the customer service industry for decades; one of the key factors is connecting with the customer and making them feel valued. This was all true coupled with honesty, integrity and a sense of "family" that is seldom found. Mr. Ness's ability to meet and exceed my expectations was outstanding. He took the hassle out of buying a vehicle and brought it all together with the utmost professionalism and courtesy. I strongly recommend Ness Auto Sales for any used vehicle purchases. I look forward in continuing my relationship with Ness Auto via future vehicle service needs. Thank you Ness Auto Sales for providing a one stop shopping experience that is World Class!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast e-mail response

Dealer responded right away with all my inquries. Will definately look here when we decide to purchase a van.

Fast e-mail response

Dealer responded right away with all my inquries. Will definately look here when we decide to purchase a van.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for the review. We strive for personalized service where the customer isn't just a number. When you get ready to purchase a vehicle be sure to let us know. If we don't have the right vehicle we often times locate the specific vehicle the customer wants right down to the color. This is the personalized service we can offer as a small town dealer.

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