Reviews
drove 120 miles for service, told not right parts , and
drove 120 miles for service, told not right parts , and need order more parts , nothing accomplished whole trip. cost me over $100.00 to travel, new appointment next week --- another 120.00 dollar cost.
drove 120 miles for service, told not right parts , and
drove 120 miles for service, told not right parts , and need order more parts , nothing accomplished whole trip. cost me over $100.00 to travel, new appointment next week --- another 120.00 dollar cost.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Chrysler Dodge Jeep RAM. Please reach out to me on my personal cell phone 484-239-3499, so that I can address your concerns. Sincerely yours, Mark Burns, Fixed Operations Director, Kelly Chrysler Dodge Jeep RAM Mitsubishi.
The time was when I wanted.
The time was when I wanted. The service was done in a reasonable time. The waiting area was very nice and clean
The time was when I wanted.
The time was when I wanted. The service was done in a reasonable time. The waiting area was very nice and clean
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Cliff Malesky General Sales Manager (484) 547-2122
Dealing with Kelly Automotive was easy.
Dealing with Kelly Automotive was easy. We purchased a jeep from Bill Hav who was very easy to deal with, and low pressure. If you’re in the market for a vehicle I would highly recommend Kelly Automotive and Bill Hav.
Dealing with Kelly Automotive was easy.
Dealing with Kelly Automotive was easy. We purchased a jeep from Bill Hav who was very easy to deal with, and low pressure. If you’re in the market for a vehicle I would highly recommend Kelly Automotive and Bill Hav.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alex, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Cliff Malesky General Sales Manager (484) 547-2122
if you want a awesome comfortable experience buying a
if you want a awesome comfortable experience buying a new vehicle ask for Rob Martin!!
if you want a awesome comfortable experience buying a
if you want a awesome comfortable experience buying a new vehicle ask for Rob Martin!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Debra, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Cliff Malesky General Sales Manager (484) 547-2122
I was told that the part for my car was available.
I was told that the part for my car was available. After the appointment was made and I dropped the off I was called and told the couldn't be completed because the was not ordered.
I was told that the part for my car was available.
I was told that the part for my car was available. After the appointment was made and I dropped the off I was called and told the couldn't be completed because the was not ordered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Doc, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Chrysler Dodge Jeep RAM. Please reach out to me on my personal cell phone 484-239-3499, so that I can address your concerns. Sincerely yours, Mark Burns, Fixed Operations Director, Kelly Chrysler Dodge Jeep RAM Mitsubishi.
Great people.
Great people. Fast and honest. Get you in and out for service. Would highly reccomend
Great people.
Great people. Fast and honest. Get you in and out for service. Would highly reccomend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Cliff Malesky General Sales Manager (484) 547-2122
I've been coming to this jeep dealership for over 12 yrs.
I've been coming to this jeep dealership for over 12 yrs... I live in NJ and I travel a hour to service my Renegade and Gladiator, worth the trip always, great service and parts staff. Experienced staff in both departments and fast turnaround on servicing my jeeps always. I would highly recommend the service and the parts dept.
I've been coming to this jeep dealership for over 12 yrs.
I've been coming to this jeep dealership for over 12 yrs... I live in NJ and I travel a hour to service my Renegade and Gladiator, worth the trip always, great service and parts staff. Experienced staff in both departments and fast turnaround on servicing my jeeps always. I would highly recommend the service and the parts dept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Cliff Malesky General Sales Manager (484) 547-2122
The sales process was excellent.
The sales process was excellent. Anthony was great to work with. It is very easy to schedule service and they had immediate availability. The entire team was great and the work is excellent. I will only use Kelly GMC for my truck!
The sales process was excellent.
The sales process was excellent. Anthony was great to work with. It is very easy to schedule service and they had immediate availability. The entire team was great and the work is excellent. I will only use Kelly GMC for my truck!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Cliff Malesky General Sales Manager (484) 547-2122
I will never shop at this dealer again.
I will never shop at this dealer again. back in November of 2023 I went to the dealership to get a new vehicle. I told the salesman I no longer wanted a lease and wanted to purchase. They knew my price range and the salesman showed me a vehicle that they said would fit that range. When I went in to sign the papers for that vehicle they said there was a mix up by the salesman and the vehicle they had showed me was not the same vehicle I received pricing for but I could still have the truck for an extra $200 a month, what they never said is that this was also a lease, something they knew I wanted out of. Fast forward to late June 2024, I went to give the dealer another chance because of the price to trade in my current vehicle. I went to get a quote and the manager (different than previous manager) said he would be able to get me into a brand new vehicle and the price was exactly where I wanted it, The only downside was we had to wait for the truck to be delivered. I kept in contact with the salesman over a 2 week span and he assured me the deal was the same as discussed with the manager Once the truck was delivered the salesman contacted me and asked if I wanted to make an appointment to see the vehicle and sign paperwork. Once again, I was reassured the deal and numbers had not changed. Today I cleaned out and took all of my firefighting lights and car seats out of my current vehicle in order to trade it in. When I got to the dealership, I took the vehicle for its test drive, when we came back in the Sales manager once again told me there was a problem with the pricing and they could not honor the deal that was initially offered to me and it would be $150/mo more because there are no longer incentives even though we had both agreed upon the price of the vehicle. Nothing was offered to me as far as different vehicles that may have worked out. Needless to say, I will Never shop at Kelly Jeep again and I urge others to do the same.
I will never shop at this dealer again.
I will never shop at this dealer again. back in November of 2023 I went to the dealership to get a new vehicle. I told the salesman I no longer wanted a lease and wanted to purchase. They knew my price range and the salesman showed me a vehicle that they said would fit that range. When I went in to sign the papers for that vehicle they said there was a mix up by the salesman and the vehicle they had showed me was not the same vehicle I received pricing for but I could still have the truck for an extra $200 a month, what they never said is that this was also a lease, something they knew I wanted out of. Fast forward to late June 2024, I went to give the dealer another chance because of the price to trade in my current vehicle. I went to get a quote and the manager (different than previous manager) said he would be able to get me into a brand new vehicle and the price was exactly where I wanted it, The only downside was we had to wait for the truck to be delivered. I kept in contact with the salesman over a 2 week span and he assured me the deal was the same as discussed with the manager Once the truck was delivered the salesman contacted me and asked if I wanted to make an appointment to see the vehicle and sign paperwork. Once again, I was reassured the deal and numbers had not changed. Today I cleaned out and took all of my firefighting lights and car seats out of my current vehicle in order to trade it in. When I got to the dealership, I took the vehicle for its test drive, when we came back in the Sales manager once again told me there was a problem with the pricing and they could not honor the deal that was initially offered to me and it would be $150/mo more because there are no longer incentives even though we had both agreed upon the price of the vehicle. Nothing was offered to me as far as different vehicles that may have worked out. Needless to say, I will Never shop at Kelly Jeep again and I urge others to do the same.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I had purchased my first car and had a great experience
I had purchased my first car and had a great experience with Jessica thru the whole process. I appreciate her and would recommend her if anyone was interested
I had purchased my first car and had a great experience
I had purchased my first car and had a great experience with Jessica thru the whole process. I appreciate her and would recommend her if anyone was interested
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joshua, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572