Reviews
Write a reviewThank you to the team at LA auto they helped me buy a car
Thank you to the team at LA auto they helped me buy a car within my price range for my son. Not only would I refer someone to go there I would buy from them again.
Thank you to the team at LA auto they helped me buy a car
Thank you to the team at LA auto they helped me buy a car within my price range for my son. Not only would I refer someone to go there I would buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friend Count 0 Review Count 2 James P.
Friend Count 0 Review Count 2 James P. San Francisco, CA 5 star rating 4/22/2025 I would like t to express my gratitude to Mike for being outstanding. At the time, I was down on my luck, facing a Chapter 13 bankruptcy that included my Ford Explorer. My car was plagued with serious issues--transmission problems, suspension tie rods, struts, shocks--you name it, it was broken. I was looking at thousands of dollars in repair costs and felt absolutely destitute. Fortunately, Mike was referred to me by my lawyer's assistant. With his help, I ended up getting my dream truck--a Silverado--along with a great warranty and affordable payments. Mike truly stands by his word. He made sure everything I needed was taken care of before finalizing my purchase. Thank you, Mike, and L.A. Auto Sales!
Friend Count 0 Review Count 2 James P.
Friend Count 0 Review Count 2 James P. San Francisco, CA 5 star rating 4/22/2025 I would like t to express my gratitude to Mike for being outstanding. At the time, I was down on my luck, facing a Chapter 13 bankruptcy that included my Ford Explorer. My car was plagued with serious issues--transmission problems, suspension tie rods, struts, shocks--you name it, it was broken. I was looking at thousands of dollars in repair costs and felt absolutely destitute. Fortunately, Mike was referred to me by my lawyer's assistant. With his help, I ended up getting my dream truck--a Silverado--along with a great warranty and affordable payments. Mike truly stands by his word. He made sure everything I needed was taken care of before finalizing my purchase. Thank you, Mike, and L.A. Auto Sales!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Boy, boy, boy my man,Big Mike certainly game through for
Boy, boy, boy my man,Big Mike certainly game through for today, I at first I did have my concerns but Mike solved all my issues. He never gave up on me and he made sure that I was well taken care of!!! GO SEE MIKE!!! LA AUTOS 🚘
Boy, boy, boy my man,Big Mike certainly game through for
Boy, boy, boy my man,Big Mike certainly game through for today, I at first I did have my concerns but Mike solved all my issues. He never gave up on me and he made sure that I was well taken care of!!! GO SEE MIKE!!! LA AUTOS 🚘
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Service great car selection received thank yo
Mike was fast and got me in a good truck thanks LA Auto . The team was family friendly and respectful of the vehicle I needed
Good Service great car selection received thank yo
Mike was fast and got me in a good truck thanks LA Auto . The team was family friendly and respectful of the vehicle I needed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
⚠️STAY AWAY!! STAY🛑 AWAY!!!!! STAY AWAY ⚠️
BUYER BEWARE!!YOUR MONEY!⚠️! IS WORTH MORE THAN THE STRESS YOU'LL GET HERE!! I WOULDN'T REFER MY WORST ENEMY...I KEPT GETTING A BAD FEELING, I WAS IN EMERGENCY SITUATION AND NEEDED TRANSPORTATION. I WANTED TO TRUST THEM!! THEY WANT TO DELIBERATELY SCREW PEOPLE FOR THEIR $👹, VEHICLE TURNS OUT TO NEED COSTLY REPAIRS DONE....THEN THEY👹 PLAN THAT THE CUSTOMER WILL GET FRUSTRATED, THEY GET YOUR VEHICLE BACK, KEEP YOUR $, AND 🤬 YOUR CREDIT UP!! RESALE THE VEHICLE & NOW THIS IS 🤬 DISTURBING MY MENTAL PEACE!!.. THEY WILL LIE TO DEFEND THEMSELVES IN THIS REVIEW!! BUYER BEWARE!!!!!!!!!
⚠️STAY AWAY!! STAY🛑 AWAY!!!!! STAY AWAY ⚠️
BUYER BEWARE!!YOUR MONEY!⚠️! IS WORTH MORE THAN THE STRESS YOU'LL GET HERE!! I WOULDN'T REFER MY WORST ENEMY...I KEPT GETTING A BAD FEELING, I WAS IN EMERGENCY SITUATION AND NEEDED TRANSPORTATION. I WANTED TO TRUST THEM!! THEY WANT TO DELIBERATELY SCREW PEOPLE FOR THEIR $👹, VEHICLE TURNS OUT TO NEED COSTLY REPAIRS DONE....THEN THEY👹 PLAN THAT THE CUSTOMER WILL GET FRUSTRATED, THEY GET YOUR VEHICLE BACK, KEEP YOUR $, AND 🤬 YOUR CREDIT UP!! RESALE THE VEHICLE & NOW THIS IS 🤬 DISTURBING MY MENTAL PEACE!!.. THEY WILL LIE TO DEFEND THEMSELVES IN THIS REVIEW!! BUYER BEWARE!!!!!!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Just wanted to thank the team at L.A auto
Parker was my sales rep help me get into a family vehicle for a very good price!!! Thanks allot l.a. auto.just wanted to thank the L.A. auto team
Just wanted to thank the team at L.A auto
Parker was my sales rep help me get into a family vehicle for a very good price!!! Thanks allot l.a. auto.just wanted to thank the L.A. auto team
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible
VERY RUDE & BAD customer service, maybe you should find GOOD cars to sell people and not cars that have blown head gaskets, do not buy a car from here EVER!
Terrible
VERY RUDE & BAD customer service, maybe you should find GOOD cars to sell people and not cars that have blown head gaskets, do not buy a car from here EVER!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dont buy from LA Auto
Bought a car on 08/18/18 only drove it home then car wouldn't start for 4 days. Finally got it started find out the sales person Drake told me the noise in this 2004 Ford Escape limited was a flapper come to find out it was the shock completely broke off. Now they want to charge me to fix it. Also car was advertised for 4200 and charged me 6200. Dont ever get a car from here. Now they have both my trade in and the car I agreed to buy not paying anything to them. I'm a female don't know about cars and they said my fault
Dont buy from LA Auto
Bought a car on 08/18/18 only drove it home then car wouldn't start for 4 days. Finally got it started find out the sales person Drake told me the noise in this 2004 Ford Escape limited was a flapper come to find out it was the shock completely broke off. Now they want to charge me to fix it. Also car was advertised for 4200 and charged me 6200. Dont ever get a car from here. Now they have both my trade in and the car I agreed to buy not paying anything to them. I'm a female don't know about cars and they said my fault
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I loved my deal and my dealer Drake. THANKS!!!
I'm happy.... I just loved that Drake was able to get me exactly what I wanted... I have and will continue to recommend your services... Until we meet again.... all smiles...
I loved my deal and my dealer Drake. THANKS!!!
I'm happy.... I just loved that Drake was able to get me exactly what I wanted... I have and will continue to recommend your services... Until we meet again.... all smiles...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business.
WOULD NEVER RECOMMEND TO ANYONE
I came in to purchase a new vehicle (new to me not new in general) and I left with a vehicle but later found out that they WAY overpriced the vehicle I own and now I'm having to pay thousands over what the vehicle is worth for what they messed up on. NEVER going to them again.
WOULD NEVER RECOMMEND TO ANYONE
I came in to purchase a new vehicle (new to me not new in general) and I left with a vehicle but later found out that they WAY overpriced the vehicle I own and now I'm having to pay thousands over what the vehicle is worth for what they messed up on. NEVER going to them again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business. We do the best we can for people who make the final financing decisions.