L.A. Auto Sales

2.8 out of 5 2.8

Reviews

2.8 out of 5 2.8
85 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    December 18, 2018

    Parker was my sales rep help me get into a family vehicle for a very good price!!! Thanks allot l.a. auto.just wanted to thank the L.A. auto team

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 10, 2018

    VERY RUDE & BAD customer service, maybe you should find GOOD cars to sell people and not cars that have blown head gaskets, do not buy a car from here... EVER!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 27, 2018

    Bought a car on 08/18/18 only drove it home then car wouldn't start for 4 days. Finally got it started find out the sales person Drake told me the noise... in this 2004 Ford Escape limited was a flapper come to find out it was the shock completely broke off. Now they want to charge me to fix it. Also car was advertised for 4200 and charged me 6200. Dont ever get a car from here. Now they have both my trade in and the car I agreed to buy not paying anything to them. I'm a female don't know about cars and they said my fault

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2018

    I'm happy.... I just loved that Drake was able to get me exactly what I wanted... I have and will continue to recommend your services... Until we meet... again.... all smiles...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business.

  • 1.0 out of 5
    June 19, 2017

    I came in to purchase a new vehicle (new to me not new in general) and I left with a vehicle but later found out that they WAY overpriced the vehicle I... own and now I'm having to pay thousands over what the vehicle is worth for what they messed up on. NEVER going to them again.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your business. We do the best we can for people who make the final financing decisions.

  • 4.0 out of 5
    April 22, 2017

    Berni she went above and beyond and i thnk his name is Josh he was great and gv me sum pointers i would and will recommend friends n family

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business.

  • 1.0 out of 5
    April 18, 2017

    They called me several times then I decided to check it out....i came in and I was in love with the vehicle they promised was mine.i call the next day... and they said c'mon by 6. I get there and then Benny tells me to sit and hold on so I do and all of the sales people are in the back room laughing away next thing you know she comes to tell me that they sold the vehicle she could have told me that before I drove clear there for nothing this car dealership does not communicate very very disappointed I do not recommend this place for anyone

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We apologize for your experience that you had with us. We did everything we could to explain to you the day before, that leaving a deposit would keep... the vehicle off the market. Unfortunately that vehicle did sell before you were able to get back the next day. If you would like to discuss this more please feel free to contact management.

  • 5.0 out of 5
    February 24, 2017

    I loved this place it was beyond fantastic. Great customer service. Great guys. Think his name is Kyle but he was tremendous. And really cute ¿

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your business.

  • 5.0 out of 5
    February 18, 2017

    Got a great vehicle that I actually have equity in when I drove off! Parker Law is the best! If you need anything ask for him he was the one that helped... me and I got a really nice vehicle that I don't owe a ton on! Very pleased, thanks Parker and all!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your business.

  • 5.0 out of 5
    February 18, 2017

    I have had a relationship with LA Auto since the 90's. Every car that I have purchased have been good cars. This time I went in and came out extremely... happy. Customer Service was great and I had no issues. I am now the proud owner of a 2013 Ford Edge!! Thank you guys for everything!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your repeat business.

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