Sheehy INFINITI of Annapolis

DO NOT BUY FROM THIS LOCATION! This location is very unprofessional and does not have and regards for potential customer's time and buying experience.... I traveled almost an hour to purchase a vehicle from Sheehy Infiniti in Annapolis after confirming my appointment and the availability of the specific vehicle I was purchasing with the salesman just two hours before my appointment time. Once I arrived at the dealership the salesman proceeds to show me another vehicle (not the one I told him I wanted to buy). I immediately told hom this is not the vehicle and without any hesitation, he tells me "oh we sold it 30 minutes ago but I can show yoi this one that's available." Not once while I was there did I recieve an apology from management, nor could the salesman explain why he didn't call me to inform me the car was sold prior to driving a long distance to get to the dealership. This dealership is strictly moticated by money, not by customer service or the need to create a repeating customer. GO TO ANOTHER DEALERSHIP where they care about your time and want to do business with you!

I went to Amy Cheshire, she made everything simple and easy. Truly a great car buying experience. I will definitely be returning in the future

My salesman was Greg. He made the process very easy by providing me a portfolio with everything from the maintenance records to the vehicle specifications.... They are very attentive to there customers needs by offering everything from water to lunch. Lucky for me I was also able to find the car I wanted. Thanks Greg

It should go without saying that Sheehy Infiniti offers a top-notch selection of first-rate cars. But it is also important to note that they go (way)... above and beyond in terms of customer service, which is quite refreshing and, in my view, reflects how the car buying should be in an ideal world. Specifically, Sheehy Infiniti of Annapolis offers an amazingly transparent, knowledgeable, no-pressure, customer-friendly approach to the car buying experience. (In particular, I cannot thank Greg Weschler of Sheehy Infiniti of Annapolis enough for his time and patience with someone like me who does not know the most about cars, put mildly.) I will be a repeat customer.

After an EXTREMELY negative experience at another dealer, I went to check out a used vehicle. The sales rep (Wally) and finance/business rep (Oliver)... were extremely professional, helpful, and efficient. I walked out the door within an hour of ending the test drive with a deal that was beyond my expectations with financing at a lower rate than my own bank of 15 years could produce. I can honestly say this is the first car buying experience that was actually pleasant!

Purchased an Acura RDX and the sales team were friendly especially Oliver who was the sales manager that handled my purchase. Also had a great experience... working with Susan the service manager. I will defiantly recommend anyone who wants to leave feeling good about their purchase, to go to Infiniti of Annapolis!

I had a wonderful experience buying a used vehicle. Everyone was friendly, gracious and extremely helpful, starting with Dennis Hunt, who was my salesperson.... He actually picked me up from the train 30 min away and was very low pressure, took his time even though he had to stay late because of me. I have never met a nicer salesperson. The good experience continued with Oliver Hong and Max Cho, who walked me through the buying process and made like they had all the time in the world, although it was quite late. Overall, in all my years of buying cars, it was the best experience I ever had and would recommend the dealership to all my friends. Moe Weiss

This dealership is Wonderful! From my sales person Tracy Suter to her manager Chris Tapia they provided me with the best customer service. My interest... was late model used low miles and the detail they put into their cars is excellent. It was a very quick painless process. They want to Satisfy! I highly recommend this team to Everyone!

My experience at Sheehy Infiniti Annapolis was Great! From my sales person Tracy Suter who was wonderful and very knowledgeable and made it very painless... and Quick. Chris Tapia sales manager was a pleasure to deal with. I bought an 18 Used and the couple things needing addressed were handled and you could tell they wanted a satisfied customer! Highly recommend them to Anyone!!

I have leased from this dealership and just signed another lease. The service is impeccable, and the craftsmanship speaks for itself. Everyone there... is courteous & helpful. Dennis Hunt is salesman extraordinaire! I recommend him every time!!