Reviews
Write a reviewWe have taken our Chevy Equinox into the dealer @ least 5 times now, fixed a part on our car costing almost $1,000, we take the car back home and it won't start again, and it says the sensory is still messed even though it was already replaced. When we take it in the shop, he wants to keep it a week, he says, it is not top priority and he will get to it, when he can.We were told they didn't know what was wrong with it and needed to wait a week for a gm specialist.We would like it to be fixed and stop playing this game.
We have taken our Chevy Equinox into the dealer @ least 5 times now, fixed a part on our car costing almost $1,000, we take the car back home and it won't start again, and it says the sensory is still messed even though it was already replaced. When we take it in the shop, he wants to keep it a week, he says, it is not top priority and he will get to it, when he can.We were told they didn't know what was wrong with it and needed to wait a week for a gm specialist.We would like it to be fixed and stop playing this game.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
From the salesman (Paul Delman) to the owner (Steve Snyder), everybody was so nice and helpful. This was one of the most enjoyable of my Chevrolet Corvette purchases.
From the salesman (Paul Delman) to the owner (Steve Snyder), everybody was so nice and helpful. This was one of the most enjoyable of my Chevrolet Corvette purchases.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick diagnosis of DEF tank heater and repair. On time throughout the service and completion. I'll be back!!
Quick diagnosis of DEF tank heater and repair. On time throughout the service and completion. I'll be back!!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
There really does needs to be 10 stars to rate this dealership! My experience in buying a new 2024 Camaro exceeded my expectations. I received superior customer service. Shane Grauer gave me a "no games/no markup" experience, which was up front from the first phone call. And he patiently waited for me to drive the 367 miles from Santa Maria, California to Auburn. When I arrived, Troy Taylor, Sales Manager, and Alex Sprock, Finance Manager, were there to welcome me to the dealership and assist in my new car purchase. Each step in the process went smoothly and just added to the excitement in the purchase. All three treated me with respect and showed that they truly valued my business (Relationship Management). And I received a fair trade-in value for my 2010 Camaro. The whole process of the obtaining a loan and selecting a warranty again made me feel respected and valued. These three team members I would call my "3 Amigos." I would describe all three individuals had genuine character traits of "honesty and integrity." Overall, hands down, this was by far the most exciting new car experience that I have ever had. This is exactly the type of new car buying experience that every person should go through. Superior customer service, friendly, warm, honesty, and integrity, that makes any person feel like part of the family. Trust me and look no further if you're interested in purchasing a new car. Take it from a college Business Department Chair/Instructor that Gold Rush Chevrolet will definitely exceed your expectations in purchasing a new vehicle and leave you feeling good about the deal you just made. Other car dealerships can learn from their superior customer service. You guys Rock! I really appreciate and value the time you guys spent with me. Thank you very much and God bless.
There really does needs to be 10 stars to rate this dealership! My experience in buying a new 2024 Camaro exceeded my expectations. I received superior customer service. Shane Grauer gave me a "no games/no markup" experience, which was up front from the first phone call. And he patiently waited for me to drive the 367 miles from Santa Maria, California to Auburn. When I arrived, Troy Taylor, Sales Manager, and Alex Sprock, Finance Manager, were there to welcome me to the dealership and assist in my new car purchase. Each step in the process went smoothly and just added to the excitement in the purchase. All three treated me with respect and showed that they truly valued my business (Relationship Management). And I received a fair trade-in value for my 2010 Camaro. The whole process of the obtaining a loan and selecting a warranty again made me feel respected and valued. These three team members I would call my "3 Amigos." I would describe all three individuals had genuine character traits of "honesty and integrity." Overall, hands down, this was by far the most exciting new car experience that I have ever had. This is exactly the type of new car buying experience that every person should go through. Superior customer service, friendly, warm, honesty, and integrity, that makes any person feel like part of the family. Trust me and look no further if you're interested in purchasing a new car. Take it from a college Business Department Chair/Instructor that Gold Rush Chevrolet will definitely exceed your expectations in purchasing a new vehicle and leave you feeling good about the deal you just made. Other car dealerships can learn from their superior customer service. You guys Rock! I really appreciate and value the time you guys spent with me. Thank you very much and God bless.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just a routine oil change and tire rotation, for our Buick, but they took good care of us. Easy to make an appointment, fast service, friendly staff.
Just a routine oil change and tire rotation, for our Buick, but they took good care of us. Easy to make an appointment, fast service, friendly staff.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fair, friendly, supportive dealer. Pro rate labor rates depending on how well the job went. Small dealership, quiet and relaxing. Small town feel, yet personal expertise.
Fair, friendly, supportive dealer. Pro rate labor rates depending on how well the job went. Small dealership, quiet and relaxing. Small town feel, yet personal expertise.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We worked with Bill Mcoy at Gold Rush dealership and we can honestly say this was the best car shopping experience we have had. they are honest and straightforward and don't play games.
We worked with Bill Mcoy at Gold Rush dealership and we can honestly say this was the best car shopping experience we have had. they are honest and straightforward and don't play games.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Earl was very friendly and professional! Made everything super easy!
Earl was very friendly and professional! Made everything super easy!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was very good. Sales person and his manager worked Well together. We would use our sales person again. We have already suggested to family Members, who to see if they are interested in purchasing a used or new Subaru. Sales person very friendly and knowledgeable . When he was not sure he found out the answer.
It was very good. Sales person and his manager worked Well together. We would use our sales person again. We have already suggested to family Members, who to see if they are interested in purchasing a used or new Subaru. Sales person very friendly and knowledgeable . When he was not sure he found out the answer.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
To my great surprise and pleasure, I stopped at this dealership to take a look at one particular auto I had seen on line. I was met by John Ingrim, a very helpful salesperson. He answered all my questions. Provided a test drive, all with not pressure. My trust in him was immediate and was soon extended to the entire staff who were very helpful and efficient. The dealership is a long-time and family owned business who's integrity is beyond reproach. I recommend Gold Rush Chevrolet to anyone who is looking for something out of the ordinary in an auto purchasing experience.
To my great surprise and pleasure, I stopped at this dealership to take a look at one particular auto I had seen on line. I was met by John Ingrim, a very helpful salesperson. He answered all my questions. Provided a test drive, all with not pressure. My trust in him was immediate and was soon extended to the entire staff who were very helpful and efficient. The dealership is a long-time and family owned business who's integrity is beyond reproach. I recommend Gold Rush Chevrolet to anyone who is looking for something out of the ordinary in an auto purchasing experience.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase