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Atlantic INFINITI

(464 reviews)
Visit Atlantic INFINITI
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed

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New (855) 372-2687 (855) 372-2687
Used (904) 747-0057 (904) 747-0057
Service (877) 463-8930 (877) 463-8930

Inventory

See all 166 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2006.
It is our pleasure to welcome you to Atlantic INFINITI Inc. As a proud member of the Jacksonville community we hope that our Web site will introduce more people like you to our exceptional line of automobiles as well as to the INFINITI Total Ownership Experience. You'll witness this unique philosophy in everything we do from our superior line of luxury automobiles to our quality to our unyielding commitment to making your experience of owning and buying an INFINITI as rewarding as driving one. Please feel free to call us with any questions or better yet visit our showroom. We look forward to meeting you in person in the near future.
Serving Jacksonville For Over 29 Years

Service center

Phone number (877) 463-8930

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(464 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Atlantic INFINITI from DealerRater.

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When They Say 'No Accident,' Double-Check Carfax Ladies,

When They Say 'No Accident,' Double-Check Carfax Ladies, "used car salesman" did not become is a stereotype by accident. If you're walking onto Atlantic Infiniti's lot alone, be ready to double check, advocate hard -- or better yet, shop elsewhere. I purchased a used 2022 Honda Civic Sport from Atlantic Infiniti as a surprise for my teenage son. When I asked directly if the car had ever been in an accident, I was told no. The salesman showed me a AutoCheck report to support this claim, but that doesn't excuse failing to disclose prior damage when asked directly. Just days later, during a routine recall appointment at Honda, a Carfax report revealed that it had been in an accident -- and Honda found nearly $5,000 in hidden mechanical damage. After lengthy negotiations, the dealership agreed in writing to fix the car using Honda parts -- and then left it sitting on their lot for weeks, blaming "warranty approval" for the delay. Calls and texts went unanswered. Only after escalating to the general manager and applying serious pressure did the repairs actually move forward. In the end, the car was fixed -- but not without a lot of stress, follow-up, and frustration. The sales experience was evasive and exhausting. If you decide to shop here anyway, apply my lessons learned: bring a mechanic, a lawyer, and a witness! Horrible HORRIBLE

When They Say 'No Accident,' Double-Check Carfax Ladies,

When They Say 'No Accident,' Double-Check Carfax Ladies, "used car salesman" did not become is a stereotype by accident. If you're walking onto Atlantic Infiniti's lot alone, be ready to double check, advocate hard -- or better yet, shop elsewhere. I purchased a used 2022 Honda Civic Sport from Atlantic Infiniti as a surprise for my teenage son. When I asked directly if the car had ever been in an accident, I was told no. The salesman showed me a AutoCheck report to support this claim, but that doesn't excuse failing to disclose prior damage when asked directly. Just days later, during a routine recall appointment at Honda, a Carfax report revealed that it had been in an accident -- and Honda found nearly $5,000 in hidden mechanical damage. After lengthy negotiations, the dealership agreed in writing to fix the car using Honda parts -- and then left it sitting on their lot for weeks, blaming "warranty approval" for the delay. Calls and texts went unanswered. Only after escalating to the general manager and applying serious pressure did the repairs actually move forward. In the end, the car was fixed -- but not without a lot of stress, follow-up, and frustration. The sales experience was evasive and exhausting. If you decide to shop here anyway, apply my lessons learned: bring a mechanic, a lawyer, and a witness! Horrible HORRIBLE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Very professional and helpful salesman.

Very professional and helpful salesman. Was extremely knowledgeable about the vehicle we wanted to purchase. Went above and beyond to make sure we were taken care of and satisfied.

Very professional and helpful salesman.

Very professional and helpful salesman. Was extremely knowledgeable about the vehicle we wanted to purchase. Went above and beyond to make sure we were taken care of and satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The dealership was easy to work with on our first time

The dealership was easy to work with on our first time leasing a vehicle. They took time to explain all the aspects of leasing. Deal was as advertised and we got a sweet deal. Highly recommend working with Mark Mazumder. After seeing our new QX50 our daughter is eyeing the larger SUV as her next purchase in the future….we will send her to Mark at Atlantic Infinity

The dealership was easy to work with on our first time

The dealership was easy to work with on our first time leasing a vehicle. They took time to explain all the aspects of leasing. Deal was as advertised and we got a sweet deal. Highly recommend working with Mark Mazumder. After seeing our new QX50 our daughter is eyeing the larger SUV as her next purchase in the future….we will send her to Mark at Atlantic Infinity

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent professional efficient very helpful kind

Excellent professional efficient very helpful kind generous great experience , everybody was friendly humble sweet nice

Excellent professional efficient very helpful kind

Excellent professional efficient very helpful kind generous great experience , everybody was friendly humble sweet nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Yaz was a awesome advisor!

Yaz was a awesome advisor! He kept me a brass with my vehicle every step along the way I definitely love the environment and the service that I receive each time I visit.

Yaz was a awesome advisor!

Yaz was a awesome advisor! He kept me a brass with my vehicle every step along the way I definitely love the environment and the service that I receive each time I visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I would like to compliment Duane Chancey, General Manager

I would like to compliment Duane Chancey, General Manager at Atlantic Infinity who satisfactorily resolved a problem I had with my Lease Purchase Agreement. He was very professional and responsive. He truly listened to my concerns. His actions and mostly his attitude showed he was concerned with maintaining my loyalty and future business relationship which I appreciated.

I would like to compliment Duane Chancey, General Manager

I would like to compliment Duane Chancey, General Manager at Atlantic Infinity who satisfactorily resolved a problem I had with my Lease Purchase Agreement. He was very professional and responsive. He truly listened to my concerns. His actions and mostly his attitude showed he was concerned with maintaining my loyalty and future business relationship which I appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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As usual, I got superb service I dropped off my car on a

As usual, I got superb service I dropped off my car on a Friday and picked it up on a Saturday midmorning. Thank you all.

As usual, I got superb service I dropped off my car on a

As usual, I got superb service I dropped off my car on a Friday and picked it up on a Saturday midmorning. Thank you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent customer service.

Excellent customer service. Would return again and will recommend to others. Walk in and was seen right away

Excellent customer service.

Excellent customer service. Would return again and will recommend to others. Walk in and was seen right away

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone everywhere were professional, knowledgeable.

Everyone everywhere were professional, knowledgeable. friendly and respectable. The service department did an excellent job on the work that was done on my car.

Everyone everywhere were professional, knowledgeable.

Everyone everywhere were professional, knowledgeable. friendly and respectable. The service department did an excellent job on the work that was done on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Sales Person Dan is great!

Sales Person Dan is great!!! Bought 5 cars from him so far. Will always go back.

Sales Person Dan is great!

Sales Person Dan is great!!! Bought 5 cars from him so far. Will always go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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