Skip to main content

AutoNation Cadillac West Amarillo

(872 reviews)
Visit AutoNation Cadillac West Amarillo
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 338-4586 (888) 338-4586
Used (888) 338-3192 (888) 338-3192
Service (888) 338-5642 (888) 338-5642

Inventory

See all 91 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since October 2015.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(872 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Amarillo from DealerRater.

Want to share your experience with this dealership?

Write a review

Colby V.

Colby V. got me checked in, he was very courteous and respectful of my time. The service we get from Amarillo AutoNation Cadillac is always done right the first time.

Colby V.

Colby V. got me checked in, he was very courteous and respectful of my time. The service we get from Amarillo AutoNation Cadillac is always done right the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very professional and courteous.

Very professional and courteous. My car was thoroughly inspected for any issues. Was returned to me in a timely manner and was washed before returning to me.

Very professional and courteous.

Very professional and courteous. My car was thoroughly inspected for any issues. Was returned to me in a timely manner and was washed before returning to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Absolutely lovely.

Absolutely lovely. Aaron was extremely helpful and patient with us during the process. We love using chevy for our new and used vehicle purchases!

Absolutely lovely.

Absolutely lovely. Aaron was extremely helpful and patient with us during the process. We love using chevy for our new and used vehicle purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Second new purchase here.

Second new purchase here. We worked with Greg Franklin this time and the process went very smoothly.If you're looking for a new or used car at a Chevrolet dealership, this is the best one in Amarillo.

Second new purchase here.

Second new purchase here. We worked with Greg Franklin this time and the process went very smoothly.If you're looking for a new or used car at a Chevrolet dealership, this is the best one in Amarillo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

One price was easy.

One price was easy. Jena was a great sales person. When things with the Jeep were discovered broken in their inspection they fixed them with changing the price.

One price was easy.

One price was easy. Jena was a great sales person. When things with the Jeep were discovered broken in their inspection they fixed them with changing the price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Service was good and employees were very helpful.

Service was good and employees were very helpful. It just took longer than I thought it would.

Service was good and employees were very helpful.

Service was good and employees were very helpful. It just took longer than I thought it would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Informed salesman and finance we need a front license

Informed salesman and finance we need a front license plate holder both agreed and went to plates and said they needed to order a bracket. They do and say anything to get a sale. This was a cash sale no financing. Guess they got thier money no customer service.

Informed salesman and finance we need a front license

Informed salesman and finance we need a front license plate holder both agreed and went to plates and said they needed to order a bracket. They do and say anything to get a sale. This was a cash sale no financing. Guess they got thier money no customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Robert, we are deeply disappointed by your experience at Autonation Cadillac West Amarillo. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 340-7656 to discuss what we can do to help.

Dealer response

Hi Robert, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you are willing to give us another chance, please contact us at (806) 318-0057 to speak to our manager directly.

Show full review

AutoNation Chevrolet West staff was freiebdku and

AutoNation Chevrolet West staff was freiebdku and helpful. They made the process easy and Joe Rogans was great.

AutoNation Chevrolet West staff was freiebdku and

AutoNation Chevrolet West staff was freiebdku and helpful. They made the process easy and Joe Rogans was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Eddie, thank you for your positive review. We're happy to have been of service to you.

Show full review

They are always nice and greet you as soon as you pull

They are always nice and greet you as soon as you pull in. They make it very easy and fast to get your oil change. It's no hassle at all.

They are always nice and greet you as soon as you pull

They are always nice and greet you as soon as you pull in. They make it very easy and fast to get your oil change. It's no hassle at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Show full review

Friendly, very business minded and really a great place.

Friendly, very business minded and really a great place. Joe took time with this computer illiterate person.

Friendly, very business minded and really a great place.

Friendly, very business minded and really a great place. Joe took time with this computer illiterate person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Cadillac West Amarillo. If you ever need help, just give us a call. Happy motoring!

Show full review
See all 872 reviews