AutoNation Cadillac West Amarillo

Grest service car washed goes above and beyond for their customers would be back thank you auto nation

Great service department very nice waiting area. All staff are efficient and make sure check in is easy and quick.

Horrible service team. The service manager is a grest guy and working hard to achieve customer satisfaction but some of the service personnel are horrible. I had a vehicle there for 8 days after day 7 of no answers I arrived in person to get the answers. I had called multiple times and left numerous messages even replied back to the dealership texting service to get no answers. After arriving at the dealership I was told my vehicle had even been seen by a mechanic for diagnostics. I was told he woukd be able to get my vehicle seen today but a walk in was in front of me. I said are u serious I've had it here for 8 days. I called around to different mechanic shops and was told they could get my chevy in within an hour. I asked for my keys to my truck and left to tske it to another shop. Even though I am waiting on a part the chevy dealership had to order I at least got answers within 2 hours when it to autonation chevy of Amarillo 8 day to let my truck sit and have nothing done. I will not be using this dealer for any maintenance or vehicle selection ever. Worse experience ever.

The service department is excellent.They take great care of our vehicle. We appreciate their diligence.

Mark was a wonderful salesman! He helped me understand and fall more in love with the vehicle I was looking at for weeks. Without his helpful advice and understanding of my needs and concerns, I wouldn’t have drove my Trax home that day!!! Thank you MARK!!!!

I arrived for appointment they quickly took my information I had oil change and transmission service They texted me with video and called me by 12:15 noon and my car was ready My car was also washed!

Good service Leo and Tyler were both great salesman they were not pushy and made sure we were happy with our purchase before we left even made the mechanics go in and replace rotors and struts for us before we left the lot

Will gladly deal with again! Very helpful staff before and sell. See you again soon!

Glad to have received a reminder for service on our Colorado. Due to a bit of a wait, we were offered a ride home in brand new Chevy EV with all the bells and whistles. Beautiful vehicle, and enjoyed hearing about all the new features Chevy has to offer! As always, the staff at AutoNation Chevy West takes excellent care of our vehicles, and that's the reason we keep going back!

Coby was professional and friendly!! The service and wait time was as expected. My overall experience at Autonation was great!! Thank you for taking excellent care of my vehicle!!