Reviews
Write a reviewGreat experience!
I recently purchased a used car from Robby at West Ridge Auto sales. He was very courteous attentive and gave me information that helped me to help me make a wise choice in making the purchase. Penny helped me with all the paperwork, she explained everything so I knew exactly what I was signing and what seemed like a lot of paperwork took just a short time to fill out. I had to bring my car in for service and Bill was right there to put my mind at ease with explaining what the problem was and the service dept. fixed it without a long wait! I'm happy with my West Ridge experience!
Great experience!
I recently purchased a used car from Robby at West Ridge Auto sales. He was very courteous attentive and gave me information that helped me to help me make a wise choice in making the purchase. Penny helped me with all the paperwork, she explained everything so I knew exactly what I was signing and what seemed like a lot of paperwork took just a short time to fill out. I had to bring my car in for service and Bill was right there to put my mind at ease with explaining what the problem was and the service dept. fixed it without a long wait! I'm happy with my West Ridge experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great experience
great customer service jonathan was very helpful and we are enjoying our cube
great experience
great customer service jonathan was very helpful and we are enjoying our cube
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Reasonable and Fair.
Johnathan's customer service is outstanding. Although I didn't buy the vehicle I went to look at because I found one with less miles elsewhere, I will definitely send people to see Johnathan.
Very Reasonable and Fair.
Johnathan's customer service is outstanding. Although I didn't buy the vehicle I went to look at because I found one with less miles elsewhere, I will definitely send people to see Johnathan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service
My husband and I went to west ridge auto sales and bought our Honda.We are repeat customers.They are very professional and they will let you know everything you need to know about the vehicle you are purchasing.We test drove several vehicles before we made a decision.The atmosphere at west ridge is very relaxed and enjoyable.
Great service
My husband and I went to west ridge auto sales and bought our Honda.We are repeat customers.They are very professional and they will let you know everything you need to know about the vehicle you are purchasing.We test drove several vehicles before we made a decision.The atmosphere at west ridge is very relaxed and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great car lot friendly staff
I had got a car from west ridge before. I was satisfied with the car I bought 3 years ago so it brought me back to see Ken and his friendly staff to purchase another one from them. Thanks to westridge I'm totally pleased how you all made me feel welcomed.
great car lot friendly staff
I had got a car from west ridge before. I was satisfied with the car I bought 3 years ago so it brought me back to see Ken and his friendly staff to purchase another one from them. Thanks to westridge I'm totally pleased how you all made me feel welcomed.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome car lot!!!!
My wife & I came and got a car 3 years ago. They were a great establishment then & they are now. They let my wife & I test drive cars until we found what suited us. I would recommend anybody looking for a car to come here. Very professional.
Awesome car lot!!!!
My wife & I came and got a car 3 years ago. They were a great establishment then & they are now. They let my wife & I test drive cars until we found what suited us. I would recommend anybody looking for a car to come here. Very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely Courteous, Honest & Family Orientated
As I don't live in Asheville I wasn't sure what to expect I don't like fast wheeler dealer sales pitches and at West Ridge I didn't get any, I was very impressed. Every time I called each person I spoke to was extremely friendly and genuinely caring their approach was very family orientated and no pressure. I went to look at a totally different vehicle then I ended up purchasing. My daughter lives in Asheville and she assisted with the interaction & communication during the purchasing process. When I called for information or clarification Danny returned my calls and gave me all the information I needed if he didn't know he asked someone who did. The sale was an out of state sale and he brought someone in who knew how to do the paperwork. Everyone there whom I spoke to acted like everyone was one big family. I love my vehicle and would highly recommend them to anyone who is looking for a vehicle.
Extremely Courteous, Honest & Family Orientated
As I don't live in Asheville I wasn't sure what to expect I don't like fast wheeler dealer sales pitches and at West Ridge I didn't get any, I was very impressed. Every time I called each person I spoke to was extremely friendly and genuinely caring their approach was very family orientated and no pressure. I went to look at a totally different vehicle then I ended up purchasing. My daughter lives in Asheville and she assisted with the interaction & communication during the purchasing process. When I called for information or clarification Danny returned my calls and gave me all the information I needed if he didn't know he asked someone who did. The sale was an out of state sale and he brought someone in who knew how to do the paperwork. Everyone there whom I spoke to acted like everyone was one big family. I love my vehicle and would highly recommend them to anyone who is looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Treated us like FAMILY!
While shopping for a used car my husband and I stopped in westridge autosales to look at a jeep. From the time we pulled up in the parking lot until the purchase was finalized we were treated as if they had known us our whole lives. They were respectful, honest, nice, very kind, and helpful. Remanda explained everything step by step as far the finances would go. She was extremely nice. I recommend WestRidge Autosales to anyone looking for a used vehicle!
Treated us like FAMILY!
While shopping for a used car my husband and I stopped in westridge autosales to look at a jeep. From the time we pulled up in the parking lot until the purchase was finalized we were treated as if they had known us our whole lives. They were respectful, honest, nice, very kind, and helpful. Remanda explained everything step by step as far the finances would go. She was extremely nice. I recommend WestRidge Autosales to anyone looking for a used vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We purchased a honda element from Donna .
West Ridge Auto had just what we were looking for.Donna was so nice and helpful, we just feel like she is a long time friend.
We purchased a honda element from Donna .
West Ridge Auto had just what we were looking for.Donna was so nice and helpful, we just feel like she is a long time friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Super Friendly Staff!
I bought an Acura from Donna at the lot on Patton Ave. and had a great experience! She really took alot of time to work with me, and didn't make me feel pressured at all. The rest of the staff was very friendly also, it felt more like hanging out with friends than shopping for a car. I absolutly love my Acura and expect to continue doing business with West Ridge for years to come!
Super Friendly Staff!
I bought an Acura from Donna at the lot on Patton Ave. and had a great experience! She really took alot of time to work with me, and didn't make me feel pressured at all. The rest of the staff was very friendly also, it felt more like hanging out with friends than shopping for a car. I absolutly love my Acura and expect to continue doing business with West Ridge for years to come!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase