Reviews
Overall, it was pleasant experience with my first oil
Overall, it was pleasant experience with my first oil change service. One thing to mention - I was waiting in the call for more than 15 mins and no advisor attended me. I walked to front desk and some other advisor attended me and not the planned advisor.
Overall, it was pleasant experience with my first oil
Overall, it was pleasant experience with my first oil change service. One thing to mention - I was waiting in the call for more than 15 mins and no advisor attended me. I walked to front desk and some other advisor attended me and not the planned advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly staff at location.
Very friendly staff at location. Very clean and updated store. Very customer friendly location for customer needs if need to be at location for extended time
Very friendly staff at location.
Very friendly staff at location. Very clean and updated store. Very customer friendly location for customer needs if need to be at location for extended time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eveeryone is super friendly and helpful.
Eveeryone is super friendly and helpful. From Purchasing our vehicle to every service since then they have made it a smooth process. They answer all questions and make sure we are fully aware of the work being done and what other options we have.
Eveeryone is super friendly and helpful.
Eveeryone is super friendly and helpful. From Purchasing our vehicle to every service since then they have made it a smooth process. They answer all questions and make sure we are fully aware of the work being done and what other options we have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
I am please with the work that was done on my car and
I am please with the work that was done on my car and thank you Tracy for being so helpful, nice and amazing.
I am please with the work that was done on my car and
I am please with the work that was done on my car and thank you Tracy for being so helpful, nice and amazing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Always on time.
Always on time.Always tell us what needd to be done. . A Gives us the assurance that our car is in good condition. Thank you Honda of Lewisville.
Always on time.
Always on time.Always tell us what needd to be done. . A Gives us the assurance that our car is in good condition. Thank you Honda of Lewisville.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.
Service advisor Tracey was was very kind, nice, and
Service advisor Tracey was was very kind, nice, and helpful with the repair process. Thanks
Service advisor Tracey was was very kind, nice, and
Service advisor Tracey was was very kind, nice, and helpful with the repair process. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I give the service advisor also a 10 , she was kind and
I give the service advisor also a 10 , she was kind and generous. The place was very nice and clean.
I give the service advisor also a 10 , she was kind and
I give the service advisor also a 10 , she was kind and generous. The place was very nice and clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dan, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Lewisville. Feel free to stop by if you ever need any more help.
I had the best experience buying a vehicle from
I had the best experience buying a vehicle from Aitonation Honda Lewisville. The process was clear, straightforward and very professional. I’m happy with my new HR-V.
I had the best experience buying a vehicle from
I had the best experience buying a vehicle from Aitonation Honda Lewisville. The process was clear, straightforward and very professional. I’m happy with my new HR-V.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service advisor was wonderful and kept me well advised
My service advisor was wonderful and kept me well advised during the whole service appointment.
My service advisor was wonderful and kept me well advised
My service advisor was wonderful and kept me well advised during the whole service appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
This was my first time buying a car, and overall my
This was my first time buying a car, and overall my experience with this dealership was mixed. Janet in sales was great — friendly, helpful, and easy to work with. Ivan in the service department was also polite and tried to help when I brought the car back in. The finance process could have been more thorough. I wasn’t clearly told what percentage the bank approved to finance the car, which would have been helpful as a first-time buyer. After purchasing the car, I noticed it had a different tire and was making a noise. I brought it in to be checked but never spoke directly with the technician. The tire was not replaced because the car was not certified, and while I was later told the tire was safe since it has the same tread as the others, this could have been communicated more clearly from the beginning.
This was my first time buying a car, and overall my
This was my first time buying a car, and overall my experience with this dealership was mixed. Janet in sales was great — friendly, helpful, and easy to work with. Ivan in the service department was also polite and tried to help when I brought the car back in. The finance process could have been more thorough. I wasn’t clearly told what percentage the bank approved to finance the car, which would have been helpful as a first-time buyer. After purchasing the car, I noticed it had a different tire and was making a noise. I brought it in to be checked but never spoke directly with the technician. The tire was not replaced because the car was not certified, and while I was later told the tire was safe since it has the same tread as the others, this could have been communicated more clearly from the beginning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (972) 763-5524. We'd appreciate the chance to make your experience a positive one.