AutoNation Honda Lewisville

AUTONATION LEWISVILLE SELLS VEHICLES WITHOUT DISCLOSING KNOWN PROBLEMS!!!!! This location is a SCAM for any used car sales. They are a VOP lot which means... they take and sell all the defective cars from AutoNations lots. I purchased a vehicle from them and had to immediately take it back to be repaired (2 Months in the shop) and eventually had to trade in the vehicle for another losing thousands of dollars. ***** They had reset the check engine light, falsified repair orders, lied to me about previous knowledge then backtracked The GM will not talk with the customers and would not treat them respectfully.

After contacting multiple dealerships in the metroplex who seemed to take me as some kind of a joke for the price I had wanted to pay for, fortunately,... I came across Autonation Honda Lewisville. I had the chance to work with Pitty Jose who was willing and helpful enough to walk us through the process of purchasing a new vehicle with a price that I wanted to get to that was said to be unattainable by many other dealers. The process went pretty smoothly without the dreaded back and forth walk of the rep and manager, and none of the usual dealer sweet talk. So as a first time Honda shopper I totally recommend checking out Honda of Lewisville and working with Pitty Jose.

Quick response and attention to request via Internet request, and excellent customer service when at the dealership from everyone that I encountered from... first greeting to the last.

4893 Javier Castillo is kind,friendly service advisor and having my van in for serviced very quickly with no appointment needed. I’m very happy for... that. Thanks Javier for getting the job done so fast.

The sales employees (Omar and Nathan) at the Lewisville, TX location were not pushy at all. I had a tough time deciding between the CR-V EX and EX-L models.... The employees were very informative and patient. They gave me all the info on each car with no problem, and did not push me to buy the more expensive one. I ended up choosing the more expensive one. They definitely helped me pick the best one for me and didn't mind that I was taking a while to decide. When I decided, they moved through the rest of the process quickly and gave me a great tour of the car features. They were super knowledgeable and nice to talk to. I would definitely recommend going here, and I definitely recommend the Honda CR-V EX-L!

My main gear shift went out and Joe Simms was able to do the repair quickly, painlessly, and made my day so easy! I cannot thank him enough for how seamless... the process was. I don't anticipate any more issues, but if I do have them, I have no doubt Joe will take care of them as promptly as he did this issue. THANK YOU JOE SIMMS!

Everything went well. We have always appreciated the comfortable waiting area with coffee, donuts and reading material. Quality of workmanship is always... present.

Excellent service. Only 1 small problem - after tire rotation and balancing, they didn’t reset the tire pressure indicator so I had a warning light... on unnecessarily that I drove back in to have them look at.

We went to Auto Nation to look for a Used CR-V but decided to buy a new one. The sales staff was very friendly and very patient. They explained everything... to us and we had a very pleasant buying experience. I would feel comfortable to go back them again.

Isaiah was a really nice guy throughout the process!