Skip to main content

Coggin Toyota at the Avenues

(3,632 reviews)
Visit Coggin Toyota at the Avenues
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:30pm 7:00am–7:00pm
Saturday 9:00am–7:30pm 7:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award

Reviews

(3,632 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coggin Toyota at the Avenues from DealerRater.

Want to share your experience with this dealership?

Write a review

Recently had my 2018 Toyota Thundra 105k service.

Recently had my 2018 Toyota Thundra 105k service. From start to finish, my service advisor, Darius, did an excellent job taking care of me and updating me throughout my service. The service technician did an excellent and thorough job with my truck. Always a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Did not pressure me to up sale services/parts and

Did not pressure me to up sale services/parts and completed the requested service in the a timely manner. Chris Boykin, the service advisor, was pleasant and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience with the Service Dept.

Great experience with the Service Dept. Just another reason why I’ve switched from Nissan to Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I would highly recommend COGGIN TOYOTA to anyone looking

I would highly recommend COGGIN TOYOTA to anyone looking for a new car, especially if you can ask for Todd

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

:-) Wow! Thank you for rating us so many stars!

Fast, friendly, and reliable service .

Fast, friendly, and reliable service . Always glad to do business with this dealership. Always there in emergencies

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great and quick service.

Great and quick service. Even when busy, still was in and out in less than an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We really appreciate this positive review! Thanks so much!

I recently purchased a 2025 GR Corolla from Coggin

I recently purchased a 2025 GR Corolla from Coggin Toyota. All I can say is it was the perfect car buying experience from the salesman, Anton, to the finance director. They went above and beyond to get me the deal I could afford. I have bought a lot of cars in my lifetime but Coggin Toyota is by far the easiest purchasing experience i have ever had. They work hard for you, not like some other dealerships that seem to be working against you. I highly recommend Coggin Toyota if you are looking for a new or used vehicle. Tell them Max sent you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very smooth with the process.

They were very smooth with the process. Everything was taken care of like expected. Overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

This will be the last time I do business with Coggin.

This will be the last time I do business with Coggin. I waited 2-1/2 hrs. only to be told they ordered the wrong part and had to return the next day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced with the delay and the incorrect part. I understand how frustrating it must have been to wait only to find out the issue couldn’t be resolved on the same visit. I’d like to learn more about your experience and ensure this situation is addressed appropriately. Please contact me at (904) 470-3701 at your convenience. Your time and satisfaction are very important to us, and I hope to have the opportunity to regain your trust. Sincerely, John Clark General Manager Coggin Toyota

Coggin had possession of my 2006 Impala for a total of 8

Coggin had possession of my 2006 Impala for a total of 8 days, 2 trips. Reason for taking car in was due to sporadic cranking problem. Battery was tested and ok. Coggin claimed the "Module" needed to be replaced, which apparently, was replaced. They charged a total of $840. for part(s?), labor and Waste fee. On the 7th day when my son picked me up to get the car from the dealer we immediately drove to a nearby gas station...where my car failed to start, again. Same problem. We returned to Coggin where they agreed to have my car towed back for further checking. 2 days later Coggin notified my son that the car was ready for pickup, again. On the second invoice Coggin indicated the Starter motor failed, DIAG Diagnostic Scan, Remanufactured Starter, Core Charge I (S) Connection Kit. Which Coggin did not charge. I headed home with my car and stopped at Hobby Lobby...and... once again...same problem! Car would not start! Frustrated and angry I called my son. We got the car to his house where HE resolved the problem which SHOULD have been a simple fix for a Chevrolet Dealer! My son with no mechanical background had the good common sense to check the battery connectors and cables. He replaced the metal connector that secures the negative end of the battery cable to the battery and cleaned and trimmed the ends of the cable wires on both negative and positive ends of the cables. Since that day August 14, 2024 the car has not failed to start right up! I am very dissatisfied with the service given by Coggin on my 2006 Chevrolet Impala. I feel extremely taken advantage of and would expect nothing less than at least half of the total bill of $840.00 be refunded. Respectfully, Ms. Lennon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Are you sure that this review is not for Coggin Chevrolet we have no records of your visit here at our dealership, however because we are closely affiliated we do see records there. Please advise.